Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 FE 256GB S721U Unlocked - Mint
Average customer rating
4.7
(1,698 Reviews)
Rating breakdown 1,698 reviews
5 Stars
1,327
4 Stars
296
3 Stars
51
2 Stars
18
1 Star
6
95%of customers recommend this product.
(
42 out of
44)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 FE 256GB S721U Unlocked - Mint
Customer Rating
4
Advanced phone
on June 26, 2025
Posted by: Brookie
[This review was collected as part of a promotion.] Good quality photos. Nice phone. Needs more security.
Value
4
Response from Samsung USBy R&R Team, June 26, 2025
Hi Brookie, we appreciate you sharing your thoughts about your Samsung Galaxy S24 FE with us. We are thrilled to hear how happy you are with the camera quality and additional features of your device. We have provided a link to the Samsung Support Team if you believe Knox Security is not operating as intended on your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone has been a lifesaver.
on June 26, 2025
Posted by: Twistdsister
[This review was collected as part of a promotion.] After losing my inside screen on my flip5, I needed a phone asap. I was able to retrieve all of my important data, pictures, my calendar and most of the shopping apps and games. The AI helped me navigate the Samsung Smart Switch app wich was amazingly easy and the whole thing took less than 15 minutes. I was relatively new to Samsung after using LG for years. Samsung has not disappointed me, I am now a fan for life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing speed and picture quality.
on June 26, 2025
Posted by: Bearsleeezy88
[This review was collected as part of a promotion.] I use Galaxy AI all the time helps alot and I use my phine for work , home anytime.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Devise
on June 26, 2025
Posted by: Thauglor
[This review was collected as part of a promotion.] The phone is great. It works well with games of all sizes and graphics.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast speeds, plenty of storage
on June 26, 2025
Posted by: Curtis
[This review was collected as part of a promotion.] Love the s24 fe. It is easy to use and has plenty of storage. Also the ai is awesome, I ask it several questions a day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new phone! Lots of features!!
on June 26, 2025
Posted by: Vaziera
[This review was collected as part of a promotion.] I was forced to get a new phone when my old one died and the only promotion was for the S24fe and at first I was afraid it was not a great phone, but boy was I wrong!! Awesome phone with Gemini AI to boot! Try it and I think you will love it too!! I was pleasantly surprised at all the lovely features it has to offer!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
"Best Phone I Ever Had"
on June 26, 2025
Posted by: SpdgySpadez23
[This review was collected as part of a promotion.] The Galaxy S24 FE is an outstanding phone. Delivering the same features as the flagship phones. Amazing camera, awesome AI features that make life alot easier, and some. I love this phone and wouldn't give it up for the world.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product doesn't work like i excepted
on June 27, 2025
Posted by: Jarbear
[This review was collected as part of a promotion.] This phone is really cool and everything, especially with galaxy AI. But my facial recognition does not work for some reason. And also I lose signal quite often, and that's never happened with any of my other phones on this network. So I'm not sure if it's just this one or what other than that, the phone is great. That's a good size.
Value
3
Response from Samsung USBy R&R Team, June 27, 2025
Hi there Jarbear, we appreciate you sharing your thoughts about your Samsung Galaxy S24 FE with us. We are happy to hear that you are pleased with the overall usage of your device. We have provided a link to a few articles to help you troubleshoot the connection of your device to your carrier. We have also shared a link to an article to help with the facial recognition. Lastly, we have provided a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Use Facial recognition security on a Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00062630/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Use Facial recognition security on a Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00062630/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US