Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 FE 256GB S721U Unlocked - Mint
Average customer rating
4.7
(1,698 Reviews)
Rating breakdown 1,698 reviews
5 Stars
1,327
4 Stars
296
3 Stars
51
2 Stars
18
1 Star
6
95%of customers recommend this product.
(
42 out of
44)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 FE 256GB S721U Unlocked - Mint
Customer Rating
3
Love phone but....
on June 9, 2025
Posted by: K80lynn
[This review was collected as part of a promotion.] I do like the galaxy AI feature. I did not have that on my old phone. However the main issue i have with the phone is low storage. And the option to put an SD card is not offered anymore.
Value
3
Response from Samsung USBy R&R Team, June 10, 2025
Hi there K80lynn, we appreciate you sharing your thoughts about your Samsung Galaxy S24 FE with us. We are happy to hear that there are features and capabilities of your device that you are finding pleasant and useful. We have provided a link to the full device manual to help you disable any features you do not wish to use. We have also provided a link to the Samsung Support Team if you are interested in exploring digital cloud based storage expansion options. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 9, 2025
Posted by: KeeDroidGrl
[This review was collected as part of a promotion.] Great for gaming. Galaxy AI feature is better than older models.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
COOL PHONE
on June 9, 2025
Posted by: Jeff776
[This review was collected as part of a promotion.] It has no sd card slot and I didn't not know about it until I got it.Thinking about sending it back.But I will keep it for now.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Gaming Console in my hand
on June 10, 2025
Posted by: Epodemik
[This review was collected as part of a promotion.] So this phone has been the best gaming, media, streaming, camera, editing studio, all in one fits in the palm of my hand. Ok that's done so seriously, no hacks I run console games smoothly in high performance without any issues. 8GB of ram with extended RAM plus. I have no nitpick. Extreme battery life of optimized. Speaking of with the Galaxy AI integrated and Gemini it puts me on a level of competency I can't relate to. Use it, explore it. Samsung keep it up, I have the S24 FE which is the cost plus version and it's this good and about a year old maybe more. I'm so excited to see what's next with quantum gen handheld devices. Hopefully before I'm too old to get it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not to bad
on June 10, 2025
Posted by: Spanky
[This review was collected as part of a promotion.] Like the phone just wish screen is bigger and screen wouldn't crack as easy as they do
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very pleased with my s24 fe
on June 10, 2025
Posted by: Allosaurus187
[This review was collected as part of a promotion.] The Samsung Galaxy S24 FE strikes a perfect balance between performance and price. Its vivid 6.5-inch AMOLED screen and smooth 120Hz refresh rate make everyday use a joy. With a solid camera system, reliable battery life, and Samsung’s sleek One UI, it feels like a flagship experience without the flagship cost. A great choice for anyone who wants premium features on a budget.
The Samsung Galaxy AI is a game-changer, blending cutting-edge technology with a seamless user experience. Its AI-driven features make every interaction feel more intuitive, from optimizing performance based on your usage patterns to enhancing photos with intelligent scene detection. The device’s voice assistant is more responsive and proactive, anticipating your needs and offering smart suggestions. The sleek design, vibrant display, and fast processing power ensure it stands out in the crowded smartphone market. If you're looking for a phone that learns and adapts to you, the Galaxy AI is definitely worth considering.
The Samsung Galaxy AI is a game-changer, blending cutting-edge technology with a seamless user experience. Its AI-driven features make every interaction feel more intuitive, from optimizing performance based on your usage patterns to enhancing photos with intelligent scene detection. The device’s voice assistant is more responsive and proactive, anticipating your needs and offering smart suggestions. The sleek design, vibrant display, and fast processing power ensure it stands out in the crowded smartphone market. If you're looking for a phone that learns and adapts to you, the Galaxy AI is definitely worth considering.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It runs smoothly with great features.
on June 10, 2025
Posted by: Raider37
[This review was collected as part of a promotion.] Apps run smoothly with no lagging. Camera is sharp and the video and audio is batter than the previous versions. The AI is advanced to what others offer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My experience with the Samsung Galaxy S24
on June 10, 2025
Posted by: AlexStar
[This review was collected as part of a promotion.] My experience with the Galaxy S24 has been wonderful. The phone is sleek and simple. The introduction of One UI 7 has made navigating the phone so much smoother and clean. It has incredible performance and decent battery life. The camera is pretty good for pictures and videos, although, that is not my main reason for purchasing the S24.
I previously owned a Samsung A53, which was also a good phone for the price I bought it for. I was, however, convinced me to buy a newer model by my coworker as I would benefit from trading in to get the S24 like consistent updates, a phone with a better battery, and you can trade it in for another device in the future.
The only thing I don't like about the S24 is the lack of external storage but I have found a way around that by just purchasing a USB stick that has a USB C port or a USB C hub.
In conclusion, the Galaxy S24 is a great phone. I am glad I did the trade-in and there were no issues. It has superb performance, a decent camera, great battery, especially after One UI 7. I will enjoy it until I decide to upgrade.
Value
5
Written by a customer while visiting Samsung US