Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 FE 256GB S721U Unlocked - Mint
Average customer rating
4.7
(1,698 Reviews)
Rating breakdown 1,698 reviews
5 Stars
1,327
4 Stars
296
3 Stars
51
2 Stars
18
1 Star
6
95%of customers recommend this product.
(
42 out of
44)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 FE 256GB S721U Unlocked - Mint
Customer Rating
4
My Galaxy
on June 2, 2025
Posted by: CrimsonKng8
[This review was collected as part of a promotion.] So Ive had a Galaxy ever since they first came out and I've had nothing but good things come from it. Now the Galaxy AI has been integrated and it is phenomenal!! I can do so much more with it then I ever thought possible. Screen could always be bigger but I guess that's just my opinion. She's fast where she needs to be. The security in her is pretty good. I dont really have a complaint about it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI is awsome!
on June 2, 2025
Posted by: Ba6yblue
[This review was collected as part of a promotion.] I love all my Galaxy devices I use mine for everything I possibly can gaming,making shorts,streaming,and playing games along with all my day to day activities. AI helps so much it's not even funny it's made my life easier for so much and I couldn't recommend it enough!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on June 2, 2025
Posted by: Ringmemaybe
[This review was collected as part of a promotion.] Galaxy AI is useful in daily life from generative photo editing to keyboard functions to access to over 2000 AI tools.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
I do not like Galaxy phones.
on June 2, 2025
Posted by: Nea25nea
[This review was collected as part of a promotion.] I do not like AI. First time having a Galaxy phone and I do not like it. Wish I would have looked it over more when switching cell phone companies.
Value
2
Response from Samsung USBy R&R Team, June 4, 2025
Hi Nea25nea, we appreciate you sharing your experience of your Samsung Galaxy S24 FE with us. We know that our customers have a range of needs and wants from their chosen device. We have provided a link to the full device manual to adjust the settings and align the features to your usage preferences. We have also shared a link to the Samsung Support Team if you prefer their one on one assistance through chat. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love this product excellent photos best screen dis
on June 2, 2025
Posted by: Love24
[This review was collected as part of a promotion.] Galaxy ai is there when you need it especially for business
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely Perfect
on June 2, 2025
Posted by: S24phonereview
[This review was collected as part of a promotion.] I'm so happy that phones have passed my imagination. The Samsung Galaxy S24 is awesome. It has everything I including Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Zero SD CARD slots
on June 2, 2025
Posted by: GondiGirl
[This review was collected as part of a promotion.] Actually I really love my FE; however the sales pitch fails to tell us that there is ONLY internal memory and ZERO WAYS to expand the memory.. And when the memory is 'almost full', the phone freezes up and refuses EMAILS, PICTURE TAKING, DOWNLOADS, and slows it down to pre 3G speeds which in turn really means nothing ever except the words to whatever you are gandering, for example, photos in articles only show the spinning thing in the middle of the pics and YouTube premium freezes up just like the EMAILS(without saying so). So I had 5 SD 164 cards delivered over night, NEED EMAIL. ASAP, and when removing my otter box i went straight to the classice galaxy SD spot; and low and behold, my FE has no slot. So now delete some memories, some app that wouldn't be here if I didn't need it, and spend hours trying to delete enough junk EMAIL to allow me to get my WORK SCHDULE,, Ya, sucks when your still making payments and nothing works except the actual phone and AI,, Yep AI is cruzin right thru this calamity as if it doesn't exsist.. this whole outta memory situation almost made me loose my job and definitely made me miss some important mail and appointments. Fix that and this would be a 6 star product
Value
2
Response from Samsung USBy R&R Team, June 4, 2025
Hi GondiGirl, we appreciate you sharing your experience of your Samsung Galaxy S24 FE with us. We are so happy to hear that you are pleased with the capabilities of your device, and finding it so useful for a variety of daily tasks. We have provided a link to the Samsung Support Team to help you with our digital cloud based storage expansion options, and guidance through setup if you would like. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The galaxy S24 128g is a great entry level phone.
on June 2, 2025
Posted by: iLuvSJ
[This review was collected as part of a promotion.] I just love the use of Galaxy AI in my Galaxy S24 FE. Makes it easy to ask questions, get more information, or look something up. I use my Galaxy S24 FE for school,work, projects, social media,etc. My phone has replaced my laptop at this point in life. I can create digital art now much easier and do everything I need from the comfort of almost anywhere except the use of satellite which I hope this phone is capable of tapping into so I can use my phone anywhere.
Value
5
Written by a customer while visiting Samsung US