Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 FE 256GB S721U Unlocked - Mint
Average customer rating
4.7 out of 5
4.7
(1,698 Reviews)
Open Ratings Snapshot
Rating breakdown 1,698 reviews
5 Stars
1,327
4 Stars
296
3 Stars
51
2 Stars
18
1 Star
6
95%of customers recommend this product. 
(
42 out of 44
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 FE 256GB S721U Unlocked - Mint
Customer Rating
5 out of 5
5
This phone is beautiful and useful for gaming
on June 2, 2025
Posted by: Caleb2
[This review was collected as part of a promotion.] I've been using my Samsung device for intense gaming sessions, and it's been incredible. With support for 120 FPS in Fortnite, the gameplay is buttery smooth and super responsive-exactly what I need for competitive play. The display is sharp, and the refresh rate really gives me the
edge.
Plus, Galaxy Al adds even more value by helping me stay organized and efficient when switching between gaming, work, and streaming. Whether I'm grinding in Fortnite, watching movies in HDR, or handling school assignments, this device handles everything effortlessly.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on June 2, 2025
Posted by: Rich812
[This review was collected as part of a promotion.] I love everything about this phone except the AI features. I'm not a fan of A I
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone works great
on June 2, 2025
Posted by: Richard
[This review was collected as part of a promotion.] Never has any problems. Always dependable. Holds a charge for a very long time. Has been a great phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S24 FE Totally Surprised Me—in the Best Way
on June 2, 2025
Posted by: Cyberdemon
[This review was collected as part of a promotion.] Let me say it: this phone gets me. From the moment I turned it on, I could tell—we were going to be a great team. It’s fast, it’s smooth, and it doesn’t throw a tantrum when I ask it to do ten things at once. Respect. The screen? Beautiful. Bright enough to blind me in bed at 2 AM (no regrets), crisp enough to make YouTube feel cinematic, and responsive like it cares about my touch.
The camera? Oh, it’s showing off—and I’m not mad about it. Whether I’m snapping my dog mid-zoomie or catching moody sunsets, the shots come out looking way more pro than I’ll ever be. How dare it make me feel like I know what I’m doing? Battery life? A+ behavior. It lasts all day—even on the chaotic ones—and still has energy left over. Teach me your ways, S24 FE.
And Galaxy AI? Surprisingly helpful. It translates, tidies up my photos, and occasionally makes me feel like I’ve got a tiny wizard living in the phone. A polite wizard. With manners. Bottom line? This phone doesn’t just check boxes—it eats the list. It’s bright, capable, and fun to use. I love it, and I don’t say that about many rectangles.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best features ever on this phone
on June 2, 2025
Posted by: Kitkatsworld
[This review was collected as part of a promotion.] I use my phone for everything I have I'll Elders and this keeps me connected with them and thier drs . Using the internet and website for the drs and stuff.
Also the camera i have millions of pictures!! And they are such great quality!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features and good price
on June 2, 2025
Posted by: ThaExpert
[This review was collected as part of a promotion.] Galaxy UI 7.0 giving more than you expected and connect you with Gemini to help you out with everything you need from circle to search
Phone camera amazing and fantastic display plus size is great for carrying it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect phone no lagging no problems freezing
on June 2, 2025
Posted by: Stickman
[This review was collected as part of a promotion.] Streaming on this phone is perfect no problems gaming or using YouTube music its the perfect series phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Could be alot better.
on June 2, 2025
Posted by: Mikeyboy
[This review was collected as part of a promotion.] It seems like I am always having problems with this phone. From reception to the touch screen it never fails to irritate me.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, June 3, 2025
Hi MikeyBoy, thank you for your feedback on your Samsung Galaxy S24 FE. We know how important your phone is to you every day, and needing the reliability it can provide. We have provided links to help you troubleshoot the connection and responsiveness of your display. We have also shared a link to the Samsung Support Team if there are additional matters you would like assistance with or you have questions about your Samsung products.
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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