Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 FE 256GB S721U Unlocked - Mint
Average customer rating
4.7
(1,698 Reviews)
Rating breakdown 1,698 reviews
5 Stars
1,327
4 Stars
296
3 Stars
51
2 Stars
18
1 Star
6
95%of customers recommend this product.
(
42 out of
44)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 FE 256GB S721U Unlocked - Mint
Customer Rating
3
It does it's job
on June 2, 2025
Posted by: Blondie324
[This review was collected as part of a promotion.] I am able to get my work done and surf the web and use my socials. It does its job and keeps up like it should. A good lower cost alternative.
Value
3
Response from Samsung USBy R&R Team, June 3, 2025
Hey Blondie324, we appreciate your feedback on your Samsung Galaxy S24 FE. We love hearing that you are able to accomplish all of your daily tasks, and enjoy your social media scrolling with your device. We have provided a link below to the Samsung Support Team for your convenience if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great for me and my daily activities
on June 2, 2025
Posted by: Aishastreats
[This review was collected as part of a promotion.] I have only used Galaxy AI once. It's a litte advanced for me and my short range of computers and phones and AI enhanced devices. I'll try to use it more to get better at it and hopenit helps with the things that I need to do during my daily routines.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet!
on June 2, 2025
Posted by: HollyB83
[This review was collected as part of a promotion.] The galaxy ai is absolutely incredible, compared to Amazon ai or Google ai! It's absolutely easy to use and I love the camera and video recorder on here. This is the best Samsung galaxy phone I've ever used yet!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great features.
on June 2, 2025
Posted by: Sportsman57
[This review was collected as part of a promotion.] Great features. SMS messaging and bitmojis are hard to navigate. Volume on Map navigation is very low.
Value
3
Response from Samsung USBy R&R Team, June 3, 2025
Hey Sportsman57, thank you for sharing your thoughts about your Samsung Galaxy S24 FE with us. We are happy to hear that you are overall pleased with the features, and we would love to help you align the device to your preferences and troubleshoot the matter of the volume. We have provided a link to an article to help you with the audio settings of your device, as well as to the full device manual to help you with the settings. Lastly, we have provided a link to the Samsung Support Team if you have questions or believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Possibly the best device I've owned.
on June 2, 2025
Posted by: Album1
[This review was collected as part of a promotion.] I've been using this phone for quite some time and it's one of the best functioning devices I've had. It runs beautifully, with zero lag, the camera is absolutely perfect especially for recording vlogs or some really intense photography. I've been watching videos with little to no buffering. The storage is beautiful and I haven't even gotten near it being full and I have tons of apps on this phone. The Galaxy AI is also a beautiful feat to use. Being able to translate while on a call or with the live translation option, being able to edit pictures with the AI as well! I was even able to put some nails on that I drew and it looked practically seamless. Live streaming is seamless and doesn't lag. It's just all around great. The speakers on the phone itself are beautiful quality. It can get loud enough, music sounds crisp, I definitely recommend this phone to anybody who just needs a phone that can handle their demands or even a professional that really needs a well rounded device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has been a great device and the cameras are ama
on June 2, 2025
Posted by: Flash2025
[This review was collected as part of a promotion.] I have used my phone and have been extremely pleased with the performance, storage, camera abilities and battery life. I have recently been using galaxy AI for suggestions and comments and been very impressed with all that AI offers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Phone is slow, and has bad reception. I live a 10
on June 2, 2025
Posted by: Mike72
[This review was collected as part of a promotion.] Phone is very slow. Bad reception and I live a 1000 feet from a new tower
Value
2
Response from Samsung USBy R&R Team, June 3, 2025
Hi Mike72, thank you for sharing your experience of your Samsung Galaxy S24 FE with us. We know how valuable the connection and reliability of your device is to you every day, and we would love to help you resolve this matter. We have provided links to a few troubleshooting guides you can use at your convenience with this experience. We have also provided a link to the Samsung Support Team if this experience continues with your device. Thank you for being a Samsung customer -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Different connection options for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00089062/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Different connection options for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00089062/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great camera
on June 2, 2025
Posted by: LoveMyGalaxy
[This review was collected as part of a promotion.] I love galaxy AI and absolutely love this phone and all the features of the phone
Value
5
Written by a customer while visiting Samsung US