Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 FE 256GB S721U Unlocked - Mint
Average customer rating
4.7
(1,698 Reviews)
Rating breakdown 1,698 reviews
5 Stars
1,327
4 Stars
296
3 Stars
51
2 Stars
18
1 Star
6
95%of customers recommend this product.
(
42 out of
44)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 FE 256GB S721U Unlocked - Mint
Customer Rating
5
The S24 FE is underrated!
on April 4, 2025
Posted by: IttyBittyMischief
[This review was collected as part of a promotion.] This phone starts out with smooth actions, clear direction, this phone offers beautiful features and applications that are already easy to use. Switching phone was made incredibly easy with smart switch. This phone has a speaker that's surprisingly loud. And the gaming is great even in multi-player games. It would be hard to move up to a more expensive phone. This one would make any android user happy! Not your grandma's Nokia
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung 24 FE
on April 4, 2025
Posted by: JLA6775
[This review was collected as part of a promotion.] This phone has seamless action across apps and has overall been an excellent phone for me and my needs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for the price
on April 5, 2025
Posted by: Blazer
[This review was collected as part of a promotion.] This phone has the qualities of the top shelf without the heavy price tag. Its practicle and camera is good 50 MP super slow mo and all the bells and whistles. Not too big in size but still best with the rest.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, excellent camera quality.
on April 5, 2025
Posted by: AdriMo
[This review was collected as part of a promotion.] Excellent processing capabilities. Seamless transitions between apps. Extended battery life, which allows me to charge my phone every 2 days, even with constant usage. The camera quality is superb when compared. The sleek design makes it very comfortable to use and the color choices are beyond expectation. Overall, a very unique and well thought of device.
Value
5
Response from Samsung USBy R&R Team, May 22, 2025
Hey AdriMo, we appreciate your feedback on your Samsung Galaxy S24 FE. We love hearing how much you are enjoying the processing speed, battery, and capabilities of your phone. We hope you'll reach out to us again in the future if you ever have questions, or would like to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
Nice but not excellent
on April 5, 2025
Posted by: Ams7777
[This review was collected as part of a promotion.] This phone has a beautiful display and seems fast enough but the width of the device makes it necessary to use 2 hands. I have larger than average hands and there's no way I can reach the far side of the screen without having to shuffle the phone around. Aside from that, the Google messaging app is horrible, I wish that Samsung would have stayed with their own app. Every time you start a new messaging, receive a message, try to read a message, their is a humongous pop up that tries to force you to add that number as a contact. Trying to search through messaging is a nightmare and sometimes I'm not sure if I have selected the right person due to the pop up situation. Having said that, I do like the cameras and the speed of the device.
Value
3
Response from Samsung USBy R&R Team, April 8, 2025
Hi there Ams7777, thank you for your feedback on your Samsung Galaxy S24 FE. We are happy to hear you are overall pleased with the device. We have provided a link to the full device manual to help you with the messaging settings for a better and easier experience with your texting. We have also shared a link to the Samsung Support Team if this experience continues, and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Posted by: Dylan B
from Salt Lake, Utah
Expertise:Intermediate
Verified Purchase:Yes
New phone is great, and the trade in process was very smooth
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 25, 2025
Hi there Dylan B, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S24 FE with us. We love know how much you are enjoying the usage of your new phone, and had such a smooth and seamless purchase experience. We have provided a link to the Samsung Support Team to offer assistance to you if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Amber
from Riverdale Ga.
Expertise:Intermediate
Verified Purchase:Yes
I've been a fan since the S7 edge. The 24 fe is so smooth with swiping. I keep a really good case on it to protect my investment. Its light & easy to hold. Battery is great I can get a whole day plus on one charge. The only thing so far that I don't like with Samsung now is they are taking away Samsung messaging with some features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 10, 2025
Hi there Amber, thank you for sharing your thoughts about your Sasmsung Galaxy S24 FE with us. We are so happy to hear that you are so pleased that you are thrilled with the features, design, and battery life of your phone. We have provided a link to the full device manual to help you with the message settings, and to the Samsung Support Team to offer additional assistance with questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
2
Wouldn't Purchase Again
on April 23, 2025
Posted by: SPTBG112
I've had this phone, and I am charging it every day. I use it the same way as the Samsung A52 I traded in. The A52 was a much better phone. Newer model doesn't always mean a better phone.
Response from Samsung USBy R&R Team, April 24, 2025
Hi there SPTBG112, we appreciate your feedback on your Samsung Gaalxy S24 FE. We understand how important the lasting battery of your device is to you every day. We have provided links to a few troubleshooting guides to help you troubleshoot this experience at your convenience. We have also shared a link to the Samsung Support Team if this does not help you resolve this matter with the battery or you experience additional frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
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Written by a customer while visiting Samsung US