Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 FE 256GB S721U Unlocked - Mint
Average customer rating
4.7
(1,698 Reviews)
Rating breakdown 1,698 reviews
5 Stars
1,327
4 Stars
296
3 Stars
51
2 Stars
18
1 Star
6
95%of customers recommend this product.
(
42 out of
44)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 FE 256GB S721U Unlocked - Mint
Customer Rating
5
Great phone
on April 1, 2025
Posted by: MyS24FE
[This review was collected as part of a promotion.] This is the best Samsung yet. It has a clear vivid screen, high quality camera, seamless action across apps, great memory and storage capacity and a quick processing speed. I love it, and it looks pretty good with my grandchildren on the home screen!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good upgrade
on April 1, 2025
Posted by: Dpooly
[This review was collected as part of a promotion.] The phone is a very nice upgrade from my s22. It is very smooth and fast with the operating system. The camera seems to be more responsive too
Value
4
Response from Samsung USBy R&R Team, April 2, 2025
Hi Dpooly, we appreciate your feedback on your Samsung Galaxy S24 FE. We are so pleased toh ear that you are finding your new phone to be a good upgrade from your previous device. We hope you'll reach out to us again in the future at any time with your questions or to share additional feedback about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
A great phone with amazing features and perks
on April 2, 2025
Posted by: NoKidding
[This review was collected as part of a promotion.] Very easy to use, AI features are outstanding, nice build and cool looking, great price for what you get, camera is excellent and the options you get by editing is endless,
Value
4
Response from Samsung USBy R&R Team, April 10, 2025
Hi there NoKidding, thank you for your feedback on your Samsung Galaxy S24 FE. We are thrilled to hear that you are so pleased with the amazing features of your device, and finding Galaxy AI so useful for your usage. We have provided a link to the Samsung Support Team to help you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Ts product I've used for so long
on April 2, 2025
Posted by: Sigmadude47
[This review was collected as part of a promotion.] I love how this produce had impacted my life and how I can watch tiktok and Instagram reels everyday of my life now
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very easy set up, user friendly OS, clear display
on April 2, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The Galaxy 24fe is easy to set up and use. Very simple, streamlined OS. The phone is used my elderly parents and they have had no issues navigating the device. The device has seamless actions across apps. Clear bright screen. Long battery life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This was my first ever flagship phone and I love i
on April 2, 2025
Posted by: PuffNPass
[This review was collected as part of a promotion.] This was my first galaxy phone because I would always go the cheaper route and get a cheaper phone. I'm so pleased with my decision to try something different. The integration with galaxy and Google is seamless. It's so convenient because with other phones I wasn't able to " tap and pay ". I'm not very big into cameras but this camera made me a camera guy now because I actually have quality pictures i can share with others and not be ashamed my photos look as if they came from a flip phone, lol !!! I love this phone and hope to purchase another in the future. I'm staying with the " Galactic- Family " ( galaxy phones ). I highly recommend galaxy even if not this one, I'm pretty sure you can find something you'll love.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Option. Great Price. Love SAMSUNG.
on April 3, 2025
Posted by: MisterSmokey
[This review was collected as part of a promotion.] I recently got the Galaxy S24 FE, and I’m really impressed! The 6.7-inch AMOLED display is stunning—super vibrant and smooth with its 120Hz refresh rate. The cameras are fantastic, especially the 50MP main lens and the 3x optical zoom, which I didn’t expect at this price. Plus, the phone feels premium with its glass back and aluminum frame, and the IP68 rating is a nice touch. The seamless action across apps was unexpected blessing.
That said, I wish the battery lasted longer during heavy use, and the Exynos chip gets warm when gaming. Also, having no expandable storage is a bit limiting. Still, this phone delivers incredible value. And I am pleased. Thank you for making flagship features more accessible—I’m loving it!
Value
4
Response from Samsung USBy R&R Team, April 3, 2025
Hi there MisterSmokey, we appreciate your feedback on your Samsung Galaxy S24 FE. We love that you are so happy with the features and usage of your new device. We would love to help you with the features you mention not aligning to your expectations and resolve them at your convenience. We have provided links to troubleshooting guides to help you with the battery life and temperature. We have also provided a link to the Samsung Support Team to help you explore the ability to expand the storage capacity of your device, and offer additional assistance if your frustrations continue. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
My new favorite phone
on April 3, 2025
Posted by: Belacor
[This review was collected as part of a promotion.] No complaints! The device rakes beautiful photos in doors and out. The "seamless actions across apps" feature is a huge time saver for me! I little bulky but worth it!
Value
5
Written by a customer while visiting Samsung US