Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 FE 256GB S721U Unlocked - Mint
Average customer rating
4.7
(1,698 Reviews)
Rating breakdown 1,698 reviews
5 Stars
1,327
4 Stars
296
3 Stars
51
2 Stars
18
1 Star
6
95%of customers recommend this product.
(
42 out of
44)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 FE 256GB S721U Unlocked - Mint
Customer Rating
5
I love this phone so much
on June 17, 2025
Posted by: Donnyboy77
[This review was collected as part of a promotion.] This phone is the greatest phone I ever had i can't wait to get the s25 ultra I've been a samsung user since the beginning staying wit these guys 4ever
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Light, durable
on June 18, 2025
Posted by: Ghost99
[This review was collected as part of a promotion.] GALAXY AI photo editing experience the best. The phone camera works good and help movment selfies
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has many features that im learning.
on June 18, 2025
Posted by: Iamreviewing
[This review was collected as part of a promotion.] AI is a new feature that im learning about on this device, its convenient to use and seems to get answers much quicker than scrolling through lots of options and web sites. Im generally satisfied with the new features that this phone provides.
Value
4
Response from Samsung USBy R&R Team, June 19, 2025
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy S24 FE. We are so happy to hear that you are finding the usage of Galaxy AI so helpful in streamlining your research of random things throughout the day. We have provided a link to the Samsung Support Team to offer one on one assistance if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 18, 2025
Posted by: Meggie
[This review was collected as part of a promotion.] I love the S24 FE. It has all of the features that I use and has a good camera. There is suffiecient memory and nice design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera is the best feature
on June 18, 2025
Posted by: Gonewild
[This review was collected as part of a promotion.] Phone is great really have enjoyed this phone far the best so far
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
wayyy too small for texting!
on June 19, 2025
Posted by: justkeli
[This review was collected as part of a promotion.] for a guy with large hands, this phone is a joke. very frustrating to try to use keyboard! always hitting more than 1 letter, usually the wrong one, at a time. automatic updates have absolutely ruined the functionality of this phone. with each (required & automatic) system update, the phone lost connection strength (less bars) & would not run/respond on 5G (or even 4G), wi-fi connection EXTREMELY spotty.. that would be the VERIZON INTERNET that i pay good money for, also not reliable!
Value
1
Response from Samsung USBy R&R Team, June 19, 2025
Hey Justkeli, we appreciate your feedback on your Samsung Galaxy S24 FE. We know our customers have a range of preferences andn eeds from their chosen device. We do our best to provide a range of devices in different sizes and capabilities. We have provided a link to the full device manual that will help you adjust the keyboard settings to align to your preferences and needs for texting. This will also highlight the ability to use voice to text for your convenience. We have also provided links to a few articles to help you with the connectivity of your device both carrier and Wi-Fi. We hast lastly, provided a link to the Samsung Support Team to offer one on one assistance if these frustrations continue or you have additional questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My journey with my phone.
on June 19, 2025
Posted by: Ev4ng3l1n3
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S24 FE, and it’s completely upgraded the way I go about my day. From the moment I wake up to the end of the night, this device plays a central role in both productivity and entertainment.
I use it for everything—streaming movies and shows, gaming, keeping up with live sports, and staying connected for work and school. The Galaxy AI features are a total game-changer. Live Translate makes real-time conversations seamless, and Note Assist helps summarize lectures and meetings, which saves me tons of time during busy days.
The display is stunning—super crisp and bright, even outdoors—so binge-watching Netflix or catching a game on the go is an awesome experience. Overall I give this a 100000/10. :)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features
on June 19, 2025
Posted by: Jojohill
[This review was collected as part of a promotion.] It's gaming is great ,music is great ,it's fast It has a big screen so u can watch movies on this phone it all around great phone
Value
5
Written by a customer while visiting Samsung US