Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 FE 256GB S721U Unlocked - Mint
Average customer rating
4.7
(1,698 Reviews)
Rating breakdown 1,698 reviews
5 Stars
1,327
4 Stars
296
3 Stars
51
2 Stars
18
1 Star
6
95%of customers recommend this product.
(
42 out of
44)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 FE 256GB S721U Unlocked - Mint
Customer Rating
5
Awesome phone!!!
on March 16, 2025
Posted by: BMosely777
[This review was collected as part of a promotion.] The Galaxy s24 fe is a very good phone.I came from the S23 Ultra so I was surprised how sharp the screen is co pared to my previous phone.The pictures are great, and it has all the A.I. features of the S24 lineup but at a cheaper price.The only difference to me is there's no Stylus but I really never used it.Good Job Samsung!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s24 fe 💙❤️
on March 17, 2025
Posted by: Crazygalaxy
[This review was collected as part of a promotion.] One of the best phones out it reminds me of the ultra, just without the extra camera stuff and the S. Pen other than that, I love this phone to death. This was such a big upgrade from my galaxy s ten
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great product, user friendly
on March 17, 2025
Posted by: Avulcan4u
[This review was collected as part of a promotion.] This product has great features with glitch free O.S. updates install without any rollbacks. Sound quality is average with good pickup from microphone. Camera is why I gave mediocre review, not very good quality photos. I wish they would relocate side buttons, cumbersome when picking up or handling phone.
Good overall product.
Good overall product.
Value
3
Response from Samsung USBy R&R Team, March 18, 2025
Hello there Avulcan4u, we appreciate your feedback on your Samsung Galaxy S24 FE. We are happy to hear that you are overall pleased with the features and usage of your device. We have provided links to a few articles to help you with the camera of your device to help you get the best possible photos and videos. We have also shared a link to the full device manual to help you use Galaxy AI features to edit and further enhance your photos. We lastly, have provided a link to the Samsung Support Team to offer additional assistance if this experience continues or you have any questions. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great camera lens.
on March 18, 2025
Posted by: Slimpiggy82
[This review was collected as part of a promotion.] I was skeptical about switching to a Samsung but what sold me and hasn't made me turn back is the seamless apps switches I can do with out slowing my phone down. I can close all apps at once or one at a time. The camera lens takes amazing picture and video quality. I love to scrapbook and a good picture says a lot with how you capture it. The edit features, the endless options to make your pictures stand out and how you share them are top notch for me. I also like how this phone has the option to have a work mode for my apps as well as my personal apps. I have so much to say about this phone that I now wonder why I waited so long to make the switch to Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Seamless and refined experience of S24
on March 21, 2025
Posted by: AI4ALL
[This review was collected as part of a promotion.] Strong performance, smooth display and excellent battery life. Galaxy AI features are amazing and enables quick summarization of notes, photo editing, and other superb features.
I love using phone for listening to podcast, music, emails, photo editing, and for many personal and business related features that makes life organized.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery overheats too quickly
on March 25, 2025
Posted by: NoJuan
[This review was collected as part of a promotion.] The phone works great, but the battery overheats.
I like the edge lighting when notifications pop up and that I get to pick the style.
I like the edge lighting when notifications pop up and that I get to pick the style.
Value
3
Response from Samsung USBy R&R Team, March 26, 2025
Hi there NoJuan, we appreciate your feedback on your Samsung Galaxy S24 FE. We are so happy to hear how pleased you are with the capabilities of your device. We have provided a link to a troubleshooting guide to help you with the temperature of your device. We have also provided a link to the Samsung Support Team and your warranty information, that covers a one year period, for your convenience if this experience continues. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 30, 2025
Posted by: Momof04
[This review was collected as part of a promotion.] I just love the quality of the pictures! I've always had loved Galaxies. I recently had a S21 and was told the S series were good phones. I had a S21 for almost 5 years & just loved it but it was time for an upgrade and this S24 FE is similar to my previous phone & does not disappoint.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect device
on April 2, 2025
Posted by: Makehappy
[This review was collected as part of a promotion.] It is a good device, which meets what it promises, good quality of materials, good cameras and good battery life, the device is excellent for moderate daily use and not so demanding games.
Value
5
Response from Samsung USBy R&R Team, April 2, 2025
Hi there Makehappy, we appreciate your feedback on your Samsung Galaxy S24 FE. We couldn't be happier to hear how much you are enjoying the usage of your device for a range of daily tasks, and especially enjoying the camera quality. We hope you'll reach out to us again in the future at any time if you have questions or would like to share additional feedback. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US