Customer reviews from Tide
Tide - Simply Liquid Laundry Detergent, Refreshing Breeze, 117 oz., 89 Loads (12078)
Average customer rating
3.5
(247 Reviews)
Rating breakdown 247 reviews
5 Stars
121
4 Stars
28
3 Stars
13
2 Stars
13
1 Star
72
54%of customers recommend this product.
(
103 out of
190)
Customer Reviews for Tide - Simply Liquid Laundry Detergent, Refreshing Breeze, 117 oz., 89 Loads (12078)
Customer Rating
1
Brown in Color
on December 20, 2024
Posted by: Speck23
We’ve used this detergent for a few years and really like it. Bought two new bottles recently and both were filled with brown smelly sludge!
Pros: Price
Cons: Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, December 23, 2024
We're sorry to hear that your Tide detergent has a strange smell and color, and we appreciate you taking the time to let us know. Our products go through strict quality checks to make sure they reach you in perfect condition, so this is not what we'd normally expect, and we're grateful for your feedback. For now, we recommend discontinuing use, but please keep the bottle as our team would like to learn more to be able to assist you further with this. Please hold on to your product and give us a call at (800) 879-8433, any time from 9:00AM-6:00PM EST Monday-Friday or 9:00 AM-5:30 PM EST Saturday, so we can help!
Written by a customer while visiting Tide
Customer Rating
1
Brown sludge
on January 12, 2025
Posted by: Tiffalexis
I just bought a GALLON which was really expensive. So, imagine my disappointment when I loaded my washing machine and it came out a gross brownish green color. I can’t tell what’s gonna happen to my clothes but I just had to run the machine and see what happens. I’m very concerned.
Cons: Price, Satisfaction, Smell
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
1
Green/brown color
on January 15, 2025
Posted by: Triciacg8
Horrible color I would not purchase. The container looks like it was not factory made like all the other Tide containers I’ve used and bought since 12 or 13 years old. The actual liquid is different than other Tide. What is this number on the 89 load bottle?
Cons: Price, Satisfaction, Smell
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
2
Horrible scent
on January 17, 2025
Posted by: HamburglarHelpless
The scent is overpowering and smells like chemicals.
What happened to the Fresh Linen scent? I can't find it locally anywhere. Bring it back!!!
Pros: Price
Cons: Smell
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
4
ounces instead of bars
on January 28, 2025
Posted by: kath507
how many ounces do the bars represent on the tide cap. I have lost the cap and do not know how many ounces to use instead of bars.
I would think there would be some info on the bottle to explain this...
I would think there would be some info on the bottle to explain this...
thank you
Pros: Price, Satisfaction, Smell
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
1
Tide Simply
on June 21, 2025
Posted by: Retrorenee
Same thing as ur above reviews, I go to use my tide simply
Pros: Price
Cons: Satisfaction, Smell
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
1
Disappointed
on July 12, 2025
Posted by: Dtown
Tide Refreshing Breeze was my favorite detergent until the scent changed to a strange grapefruit scent around 2022. I’ve tried every other detergent since and have not found one with both cleaning power and scent that I like. Original Tide smell is now horrific, almost as though cat urine is at the heart of the fragrance. And don’t even get me started on Gain, which many years ago was by far the best smelling of all. I feel ridiculous making this post over something so inconsequential, but really I’m so irritated with PG that I had to let it. Why can’t you offer the truly original and beloved scents of these products? Just name them classic or retro and offer them in retro style packaging. They would fly off the shelves! Thank you for your consideration.
Pros: Price, Satisfaction, Smell
I would recommend this to a friend!
Response from TideBy Customer Care, July 14, 2025
We're very sorry to hear that you're disappointed with the scent of your Tide Simply Refreshing Breeze Laundry Detergent purchase. When we design our products, we do extensive research and consumer testing to create features that we think you'll love. We know that preferences can vary from person to person, though, so we really appreciate you taking the time to share your feedback. We always take consumer feedback into account when making changes or designing future products.
While we understand you're not a fan of our Refreshing Breeze scent, we do offer many other scents that may best meet your preferences. We also offer Tide Free & Gentle, which is scent-free.
We would like to learn more about your experience to share with our Quality Team and to help us make this right for you. For assistance, please give us a call at (800) 879-8433.
While we understand you're not a fan of our Refreshing Breeze scent, we do offer many other scents that may best meet your preferences. We also offer Tide Free & Gentle, which is scent-free.
We would like to learn more about your experience to share with our Quality Team and to help us make this right for you. For assistance, please give us a call at (800) 879-8433.
Written by a customer while visiting Tide