Customer reviews from Tide
Tide - Simply Liquid Laundry Detergent, Refreshing Breeze, 117 oz., 89 Loads (12078)
Average customer rating
3.5
(247 Reviews)
Rating breakdown 247 reviews
5 Stars
121
4 Stars
28
3 Stars
13
2 Stars
13
1 Star
72
54%of customers recommend this product.
(
103 out of
190)
Customer Reviews for Tide - Simply Liquid Laundry Detergent, Refreshing Breeze, 117 oz., 89 Loads (12078)
Customer Rating
1
Brown Sledge-Like Liquid, WHAT?!
on December 8, 2023
Posted by: Anonymous
we purchased three bottles at the same time of the same detergent. The first one was fine. The second one went opened. It was brown, sludgy looking at first I thought it was motor oil the brown had slightly separated from some kind of oily base… what the heck and all my 60 years I’ve never seen such a thing occur. I was afraid that someone had filled it with a different liquid outside of the plant but no I’m hearing that this is happening from other people too! Can you please explain?
Pros: Price, Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, December 10, 2023
firstly, thank you so much for your years of loyalty and support. We're sorry that your recent batch of detergent is brown. Please discontinue using it and give us a call as it may not provide your clothes the cleaning they deserve. Please call us at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
on April 5, 2024
Posted by: Anonymous
I bought this detergent last night and I too as well is experiencing the brownish color of detergent
Pros: Price, Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, April 9, 2024
Thank you for sharing that your Tide Simply Refreshing Breeze was brown. Our Tide products are put through rigorous quality checks to ensure they arrive to you in the best condition. Your Tide being brown can be a result of being exposed to direct sunlight, and we always recommend storing it in a cool dry place away from sunlight. We suggest tossing your Tide Simply, and replacing it with a new one. We'd like the opportunity to look into this further, and would appreciate you giving us a call at (800) 879-8433.
-The Tide Team
-The Tide Team
Written by a customer while visiting Tide
Customer Rating
1
Refreshing Breeze smells like poison
on April 14, 2024
Posted by: AB99
Refreshing Breeze smells so strong and to me it smells like poison. My clothes have such a strong odour from it and I can barely breathe this in without feeling sick. I feel like this scent is poisoning me. What happened to the good old original Tide scent? Why make this toxic scent? It’s disgusting, and I will never buy it again.
Pros: Price
Cons: Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, April 17, 2024
Thank you for bringing this to our attention, and we hope you're feeling better. Sorry you feel this way about the scent and we'd recommend discontinuing use at this time. Please reach out to us at your earliest convenience, we'd like to collect further details from you about your experience. You can reach us Monday through Friday, 9:00am - 6:00pm EST, at 1-800-879-8433. Thank you, and we look forward to hearing from you.
Written by a customer while visiting Tide
Customer Rating
1
Brown, nasty looking
on May 5, 2024
Posted by: Sephilli
I bought this at night, took it home and it was brown/sludgy (definitely did not get any sunlight on my watch like Tide is trying to say)
It’s very concerning that ALL the reviews are the same, yet you are telling us it’s due to “direct sunlight” 🤔
Horrible product! You should be refunding everyone who buys this and for Gosh sake take it off the shelf!
Cons: Satisfaction, Smell
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
1
It's brown and smells awful
on May 10, 2024
Posted by: Paulie69
Are you kidding me? Dozens of people telling you that the smell is awful and that the liquid is brown and you're blaming it on sunlight in a plastic bottle where no light can get in? Seriously!
Do not buy do not use do not pass go do not collect 200.
Do not buy do not use do not pass go do not collect 200.
Pros: Price, Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, May 13, 2024
Thanks for bringing this to our attention and we're sorry to hear your detergent arrived in this condition. Please feel free to call us at (800) 879-8433 to share more, and we'll be happy to see how we can further assist you.
Written by a customer while visiting Tide
Customer Rating
5
Favorite Tide!
on May 19, 2024
Posted by: KetoMom15
I came to this website to find out if there is a fabric softener sheet that’s recommended with this detergent. I am really surprised to see so many issues people have had with this. I’ve been using this product for one year and I absolutely love it. Luckily, I’ve never received a bottle that was not blue liquid. I like the scent as well as the job. It does cleaning my family’s clothes. I also love the value as this version of Tide as it is usually priced a couple dollars less than my previous Tide version or is on sale! Great job, Tide!!
Pros: Price, Satisfaction, Smell
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
5
Love my Simply Tide
on June 19, 2024
Posted by: Nikki901
I love this product, I’ve been using it for about three years now. It clean my clothes very well and the smell is amazing. I love it!
Pros: Price, Satisfaction, Smell
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
1
Very Disappointing Brown Goo!
on June 26, 2024
Posted by: ChipleyKosy
Purchased this just now, and get home to find out it is brown. Unless Tide left it in the sun, it’s another reason it’s brown. My wife was very upset on spending retail price and get told to put it aside and buy more???? Really, just go buy some more brown goo. Tide, you should do better.
Cons: Price, Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, June 27, 2024
We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best. We'd like to help as well as share your experience with our Quality Team. When you have a chance, please reach out to us at (800) 879-8433.
Written by a customer while visiting Tide