Customer Reviews for Scotch - Sure-Start Packing Tape with Dispenser, 1.88" x 22.2 yds., 6/Pack - Clear
Customer Rating
1
Terrible Quality control
on February 18, 2018
Posted by: drlato
from Madison, WI
Gender:Male
I bought Scotch rather than a lesser quality tape. How disappointed I was to find that the cardboard around which the tape is wrapped was all bent. And this of course made dispensing it through the roller nearly impossible. Bad quality control in the manufacturing assembly line obviously. Come on people, take it up a notch and fix your automation.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, February 19, 2018
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
I love this sure start tape. It is easy to use and sticks well. A few times I had to go the the library to print shipping labels as my printer was not working. When I used a different 3M Scotch tape I was told I was making too much noise inside the library. This tape is great for packages and shipping labels. I only wish I could still find it in the 22.2 yd size
Bought this tape in a 3 roll pack. Sorry now that i did. Not sticky enough, useless as a packaging tape. Worst feature is how easy tape comes off the roll. Picked it up and about 20 feet of tape on the floor as it rolled away.Had to buy different tape to complete the packing job. Stay away. You have been warned.Would have rated zero stars if possible.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Engagement, February 8, 2017
Thank you for taking the time to leave your review. We are sorry to hear of the trouble and we would not expect it. For any customer experiencing difficulties we would ask you please call our team at 1.800.328.6276 M-F 8am-4:30pm CT. Thank you!
As advertised, this tape starts easily. Unfortunately, that's the only good thing I can say about it. It sticks very poorly, rendering it almost useless as shipping tape. It also cuts very poorly using a standard shipping tape dispenser, perhaps because it comes off the roll so easily and thus doesn't provide enough tension for the dispenser to work. Ultimately, I'm extremely dissatisfied with this product.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Engagement, June 14, 2016
Thank you for taking the time to leave your review on our tape. We would not expect this experience with any of our products and would ask customers who experience this to please call our team for assistance M-F 8am-4:30pm CT at 800-328-6276. Please know we will be sending you a direct e-mail offering further assistance.
Bought this from Walmart home delivery with grocery's. It barely sticks to standard cardboard boxes. I can remove it easily from a box without tearing a layer of cardboard that you would expect. Worked for a wholesale distributor of construction supplies so was around packaging tape for 20 yrs there and have used packaging tapes all thru my life and I'm 65 now. Never seen anything like this tape... Clear to the core I guess because not much stickum.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Engagement, December 30, 2015
Thank you for taking the time to leave your review. We are sorry to hear of the trouble you have experienced and would ask customers to contact our team for assistance at 1.800.328.6276 M-F 8am-4:30pm CT. Please know we will be sending you a direct e-mail offering this. Thanks again!
It would help if you had a diagram of "sure start". Not easy to start or unwind. It is a terrible design.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Anonymous, Scotch® Brand, August 19, 2015
Thank you for taking the time to share your feedback on our Scotch® Sure Start Shipping Packaging Tape. We're sorry for the frustrating experience you've had with our tape. We'd like to connect directly so we can figure out what's happening and help find a solution. If you're interested in connecting with us about this further, please call 800-328-6276 and mention case number 6219013. We're available Monday-Friday, 8am-4:30pm CT and would be happy to help. We've also sent you an email directly with this information. Thank you!
I use thise tape all the time and it's so convenient , unwinding quickly and strong so I can securely use less. I always have plenty on hand for items I must get out! It always looks professional.
Tape is fine when you get if off the POC dispenser
on March 24, 2015
Posted by: MVid
from New York, United States
I use this as I see no alternative but am annoyed that I waste 50% of each roll trying to get it started from shredding on the POC dispenser. Can't you make a usable dispenser.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, March 27, 2015
Thank you for your review on our tape dispenser, we are unsure why it is not performing as expected. Tape should easily pull out and cut evenly when this dispenser is used with our tapes. We received your e-mail and are wanting to resolve this issue for you. For any customer who experiences a similar issue we would ask they call our customer service team directly at 1-800-328-6276 M-F 8am to 4:30pm CT. Thanks again for posting your comments.