Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7
(5,606 Reviews)
Rating breakdown 5,606 reviews
5 Stars
4,351
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Posted by: TheOB
Expertise:Intermediate
Verified Purchase:Yes
Best phone ever. This is innovation at its finest.
Written by a customer while visiting Samsung US
Posted by: KGF10
from Fayette, MO
Expertise:Intermediate
Verified Purchase:Yes
Great phone so far! Awesome screen with great visuals and speed. Battery life has been good so far. Lots to like!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Siddo
from McAllen Tx
Expertise:Intermediate
Verified Purchase:Yes
Love my new phone, my only complaint has been with all my samsung phones. It is very frustrating with most software updates ringtones and individual notifications are deleted. System and basic notifications are fine, but I like to give individuals and groups specific ringtones so I know who is calling without looking at my phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Kmc1
from Tn
Expertise:Intermediate
Verified Purchase:Yes
Best phone in years by far
Love the look and feel
Love the look and feel
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Travis
from Denver, CO
Expertise:Expert
Verified Purchase:Yes
A we'll designed, hard working device. I'm excited to see how it ages.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Rose
from Tennessee
Verified Purchase:Yes
So far it works good.
Less responsive than I'm used too
Less responsive than I'm used too
I would recommend this to a friend!
Features
4
Performance
2
Design
4
Value
2
Response from Samsung USBy Social Commerce, July 29, 2024
Hello there Rose,
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your honesty as we strive to provide the very best products on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can achieve smoother scrolling and more realistic animations by increasing the screen’s refresh rate. 1. From Settings, tap Display > Motion smoothness. 2. Tap an option, and then tap Apply. If your phone's touchscreen is frozen or does not respond to touch, it doesn't necessarily mean something is wrong with your device. It could be something as simple as a faulty app. Take a moment to review, "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you have described to be experiencing with your device. I've also attached a link that contains your device manual below. If you have any questions for us after reviewing the resources that have been provided, do not hesitate to contact Samsung Support. Thank you for choosing Samsung.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your honesty as we strive to provide the very best products on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can achieve smoother scrolling and more realistic animations by increasing the screen’s refresh rate. 1. From Settings, tap Display > Motion smoothness. 2. Tap an option, and then tap Apply. If your phone's touchscreen is frozen or does not respond to touch, it doesn't necessarily mean something is wrong with your device. It could be something as simple as a faulty app. Take a moment to review, "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you have described to be experiencing with your device. I've also attached a link that contains your device manual below. If you have any questions for us after reviewing the resources that have been provided, do not hesitate to contact Samsung Support. Thank you for choosing Samsung.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Written by a customer while visiting Samsung US
Posted by: Leon
from California
Expertise:Intermediate
Verified Purchase:Yes
So far iv enjoyed the fold 6. But i am upgrading from the fold 4. I do like the sleekness design of the fold 6. Thats the biggest change i tell.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Other wise good phone
on July 29, 2024
Posted by: Moonshine mack
from North Carolina
Expertise:Intermediate
I brought a Z fold 4 less than a year ago and already needed to get replaced because of the screen cracks in the fold
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US