Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7 out of 5
4.7
(5,606 Reviews)
Open Ratings Snapshot
Rating breakdown 5,606 reviews
5 Stars
4,351
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product. 
(
1,257 out of 1,366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
4 out of 5
4
All good so far
on July 28, 2024
Posted by: Ahmad
from Aurora Colorado
Expertise:Intermediate
Verified Purchase:Yes
So far so good. Seems lighter and faster. Cant find the stylus my old one works but doesn't fit in my case
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wonderful Samsung, love you
on July 28, 2024
Posted by: Anonymous
Verified Purchase:Yes
Phone was easy to setup, easy to use, simple to transfer everything, just love it
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I've had a fold phone since the beginning
on July 28, 2024
Posted by: KMurf66
from Rhode Island
Expertise:Expert
Verified Purchase:Yes
Have had a fold phone since the first one and the fold six is unbelievable.The best yet. More features than I have even been able to scratch at.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth an upgrade from Z Flip 5
on July 28, 2024
Posted by: notharrypotter
[This review was collected as part of a promotion.] The Galaxy AI really impressed me!! Especially the Galaxy AI. I've heard great things about it! Watching reviews and impressions is the best way to get the inside scoop. It's so exciting when a new device comes out. I bet you can't wait to get your hands on it!
--
the review was written with Galaxy AI :))
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Work phone call with them for this topic world
on July 28, 2024
Posted by: Brandon09
[This review was collected as part of a promotion.] Well I have been working on the should do job very useful though right after last.
Value
3 out of 5
3
Response from Samsung USBy Social CommerceJuly 29, 2024
Aloha Brandon09,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would like to provide additional feedback with us concerning your recent purchase of your Galaxy Z Fold6 or if you would like any further assistance, let us know by contacting Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer.
- Debra

smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New phone.
on July 28, 2024
Posted by: Yara
Verified Purchase:Yes
Love it so far. Will definitely tell others to shop at Samsung.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Refinement
on July 28, 2024
Posted by: Joe206
[This review was collected as part of a promotion.] Upgraded from the flip 5 to the 6 and the new device definitely feels more robust in the hand. Iterative upgrade in terms of specs but galaxy ai is the real star of the show here. Have only messed around with the features and haven't gotten into the heart of them but they could be useful in specific situations. Overall very pleased with the device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
the AI Features are a blast, the circle to search
on July 29, 2024
Posted by: RonG
I upgraded from a fold 4 to the fold 6 and I love it haven't been able to put it down since it came last Monday well done once again SAMSUNG YOU ROCK
Written by a customer while visiting Samsung US
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