Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7
(5,606 Reviews)
Rating breakdown 5,606 reviews
5 Stars
4,351
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
5
Great features
on September 4, 2025
Posted by: FolaOmaha
[This review was collected as part of a promotion.] Bought this for the bigget screen and to replace my iPad. It has worked as planned and I read books on the device and it also serves as my primary phone.
Value
5
Response from Samsung USBy R&R Team, September 4, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6, Fola! We're elated to see that you appreciate the larger screen and that it’s effectively replacing your tablet. It’s great that you’re enjoying reading on the phone and using it as your primary phone. Your experience is exactly what we aim for, combining functionality and versatility into one device. We truly appreciate your feedback, as it helps us continue to improve our products. If you have any concerns or need assistance with anything, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
This is a great replacement for laptop
on September 9, 2025
Posted by: Nancymom
[This review was collected as part of a promotion.] This is a great device if you are on the go mom and need to to your home things at work. The only down side is that it is expensive. I love to see my movies and photos on the screen when I unfold. Greats great on the plane. I like the ai features in the search icon.
Value
4
Response from Samsung USBy R&R Team, September 9, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6! It's great to see that you find it perfect for your busy lifestyle as a mom. The ability to seamlessly watch movies and view photos on that expansive screen truly elevates the experience, especially during flights. Plus, with its new AI features, it’s designed to make multitasking smoother than ever. You can easily capture lecture notes in a few taps, and the Note Assist feature helps organize everything efficiently. With the S Pen, you have even more ways to maximize the productivity of the super-slim screen. If you have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Greatest phone ever
on September 9, 2025
Posted by: Kzfold6
[This review was collected as part of a promotion.] This is the beast it has everything i ever wanted in phone specially the computer mode and now add a Bluetooth keyboard and mouse trust me its better than my hp 360 processor and speed. Now all that with "Galaxy AI" Im telling you my texts, emails, and even comments on fb are now way better and pro. I had z fold 3 and now I love this phone specailly the black back it is amazing.
Value
5
Response from Samsung USBy R&R Team, September 12, 2025
Thank you for your thoughtful review of the Galaxy Z Fold6! It’s great to see that you're enjoying the computer-like feel with DEX mode and how well it works with Bluetooth devices. It's reassuring to know that you find it outperforms your previous device in terms of performance and speed. That’s exactly what we aim for! We’re also glad that Galaxy AI is helping with your communication experience. Our goal is to help users express themselves effortlessly and with a professional touch. We take pride in combining aesthetics and performance. If you have any concerns or need assistance with anything, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Fast and Responsive
on September 9, 2025
Posted by: RoboMom
[This review was collected as part of a promotion.] I bought Zfold 6 after owning zFold 5. The phone is holding very well with no delays or issues. Very responsive phone except little heavier when folded. The screen is durable. The software update through out the year has been smooth and quick. The phone Bluetooth connection to various devices have been phenomenal soch as using with Bluetooth headphones, speakers, Tesla car and smart TVs including Soundbar.
Value
5
Response from Samsung USBy R&R Team, September 10, 2025
Thank you for sharing your experience with the Galaxy Z Fold6! We’re so glad to see that you’re enjoying your new phone, especially after upgrading from the Z Fold5. It’s great that you find it responsive and that the screen is holding up well. We’re also happy to know that the software updates are running smoothly for you. We really appreciate your feedback about the Bluetooth connections! It’s awesome to know that you're using it with your headphones, speakers, car, and smart TVs so easily. We design our devices to connect well with a variety of devices. If you have any questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Replacing tablet but functional for phone
on September 10, 2025
Posted by: Samsunglv
[This review was collected as part of a promotion.] Using Galaxy Ai feature is great. I do not need to spend additional money on tablet since I got z fold. It has big screen just enough for video watching and excellent battery.
Value
5
Response from Samsung USBy R&R Team, September 10, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6! We appreciate your feedback, especially regarding how it has replaced the need for a tablet in your life. It's great to see that the large screen and excellent battery life are meeting your needs for when you need to watch your videos. We’re also excited that you're enjoying the Galaxy AI features! There's so much that you can do with the Z Fold6. For example, note-taking has never been easier! You can summarize lecture notes in just a few taps, thanks to Note Assist, which helps organize your recordings into clear and efficient summaries. With the S Pen, you can really make the most of that expansive screen. We hope that you continue to enjoy every moment with your Z Fold6. If you have any questions or need assistance, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
5
Value
5