Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7
(5,606 Reviews)
Rating breakdown 5,606 reviews
5 Stars
4,351
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
5
Absolutely amazing
on August 17, 2025
Posted by: Willard381
[This review was collected as part of a promotion.] The galaxy Ai feature is nice. This is a very tough phone. I absolutely love this device. I have dropped it a few times and still working fine. It's nice to be able to open it for emails and videos. Highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm addicted to this thing.
on August 17, 2025
Posted by: Sissytramp
[This review was collected as part of a promotion.] I'm able to put every app on my device. I have lost count of how many apps I have now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone,l.
on August 17, 2025
Posted by: Jakob678
[This review was collected as part of a promotion.] But what truly elevates the Z Fold 6 is the integration of Galaxy AI. This isn't just a gimmick; it's a suite of tools that make the device more powerful and intuitive. "Circle to Search" has become a daily habit, and the live translation features for both calls and in-person conversations are incredible. I've used "Generative Edit" to effortlessly clean up photos, and the ability to summarize long articles or notes with "Note Assist" is a massive productivity boost.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome!
on August 17, 2025
Posted by: Shnoopy
[This review was collected as part of a promotion.] This phone has changed ged how I view mobile devices. I was never a huge tablet user, but now I can understand the appeal. To have such a versatile device is truly incredible! Galaxy AI is also super helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My samsung fold 6
on August 18, 2025
Posted by: Joebee
[This review was collected as part of a promotion.] I love my fold6. I use it for everything. Find my way in the map app has never been easier because of the size of the screen. I also use it for retro gaming and it brings back many memories from my past.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AI: My Ultimate Tool for Work, Study
on August 18, 2025
Posted by: Ryan1992
[This review was collected as part of a promotion.] As my daily driver, the Samsung Galaxy Z Fold6 revolutionizes how I work, learn, and play. When folded, its slim 12.1mm profile and 6.3" cover screen handle quick tasks effortlessly. Unfolded, the 7.6" display becomes my command center: I split textbooks and Samsung Notes with AI-generated summaries during research, while Circle to Search instantly explains complex diagrams. Galaxy AI saves me hours weekly – it transcribes meetings with speaker IDs and creates bullet-point recaps, and Writing Assist refines my emails from casual to professional in seconds. For entertainment, the tablet-sized screen delivers immersive Netflix binges with true HDR blacks, and I watch two sports streams simultaneously while tracking stats on Twitter. Gaming feels next-level unfolded (Genshin Impact’s wider FOV is game-changing), and Flex Mode turns the bottom half into a touch controller. Even language learning transforms with Live Translate during Zoom lessons – real-time subtitles let me converse naturally with tutors. The AI isn’t just smart; it’s practical. This foldable isn’t a luxury—it’s the ultimate efficiency upgrade that replaces my tablet, e-reader, and portable monitor in one sleek 239g device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Bad trade in
on August 18, 2025
Posted by: Hammer
[This review was collected as part of a promotion.] I went from a Galaxy S24 ultra to the Fold 6 and overall have been pretty disappointed. Had i came from a different phone I wouldn't thought this was awesome, how've the ability to open up to the big screen doesn't make up for; substandard camera, iffy battery life and if you put a case on it- the edge of the phone won't register your touch- leaving you to have to open the phone to back out of whatever application you're using. The 7 looks much better- disappointed that I didn't wait the 6 months or so for it.
Value
3
Response from Samsung USBy R&R Team, August 19, 2025
Thank you for sharing your experience with the Galaxy Z Fold6. We genuinely appreciate your feedback. It’s great to see that you enjoyed the large screen, but we hate to see that your experience hasn't been the best regarding the camera, battery life, and touch functionality with a case. Your Galaxy device's touchscreen is its center of navigation, so we understand how worrisome it can be when the touch function isn't working properly. There are some simple ways to get the touchscreen working again when it’s frozen or unresponsive, and we encourage you to explore those options. For troubleshooting tips that might help enhance your experience with the Z Fold6, please check out the link attached. We've also added additional links to help you learn about your camera's capabilities and how to optimize your phone's battery life. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001974/ (touch screen)
https://www.samsung.com/us/support/answer/ANS10003468/ (camera)
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001974/ (touch screen)
https://www.samsung.com/us/support/answer/ANS10003468/ (camera)
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Nice overall
on August 18, 2025
Posted by: Sena22
[This review was collected as part of a promotion.] The device offers beneficial AI-assisted typing features, although the compact screen size presents challenges for efficient text input.
Value
4
Written by a customer while visiting Samsung US