Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7 out of 5
4.7
(5,606 Reviews)
Open Ratings Snapshot
Rating breakdown 5,606 reviews
5 Stars
4,351
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product. 
(
1,257 out of 1,366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
5 out of 5
5
Samsung's Best Foldable Yet with Galaxy AI Power"
on July 13, 2025
Posted by: Yabaaa
[This review was collected as part of a promotion.] Galaxy Z Fold 6 isn't just a phone—it's a statement. With mature foldable hardware, excellent performance, and now the transformative capabilities of Galaxy AI, it's the best foldable device you can buy. It won’t be for everyone, especially given the price, but for those who crave bleeding-edge tech and next-level productivity, the Z Fold 6 delivers like no other.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great phone with few issues
on July 14, 2025
Posted by: 9chism
[This review was collected as part of a promotion.] Battery life is terrible and the closed screen is too small. But overall it is a great phone
Value
3 out of 5
3
Response from Samsung USBy R&R Team, July 14, 2025
Hi 9chism! Thank you for sharing your thoughts on the Galaxy Z Fold6. We noted your concerns about battery life and the closed screen size. Rest assured, the Galaxy Z Fold6 is equipped with a 4400 mAh battery that supports up to 18 hours of internet usage on both LTE and Wi-Fi. Plus, you can enjoy up to 77 hours of audio playback time wirelessly! If you're looking for ways to optimize your phone's battery life, we encourage you to check out our helpful tips at the link below. If you have any further questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone! Super fast! Lots of memory.
on July 14, 2025
Posted by: Papichulo
[This review was collected as part of a promotion.] I leverage Galaxy AI to assist me in my daily use.
Great phone, large screen, big memory!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 14, 2025
Thank you for sharing your experience with the Galaxy Z Fold6. It's wonderful to know you are using Galaxy AI daily. The large screen is perfect for multitasking, and we are glad you appreciate the ample memory that keeps everything running smoothly. Your feedback means a lot to us. If you have any questions or need assistance, please be sure to reach out to us at Samsung Support. We are always here for you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All in one greatness
on July 14, 2025
Posted by: Milocker22
[This review was collected as part of a promotion.] This phone can do it all and it's so fun and I'm loving using Galaxy AI, it's like having my own personal assistant!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 14, 2025
Thank you for sharing your experience with the Galaxy Z Fold6! It’s great to know that you’re enjoying using Galaxy AI as your personal assistant! Our goal was to create a device that makes your life easier and more enjoyable, and it sounds like it’s doing just that for you. If you have any questions or need support while using your phone, please don’t hesitate to reach out to us at Samsung Support. We’re always here to help you get the most out of your device! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone
on July 14, 2025
Posted by: Codwent
[This review was collected as part of a promotion.] I will always stay with the galaxy z fold series this is the best phone I've ever had
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 14, 2025
Thank you for your wonderful review of the Galaxy Z Fold6! We’re thrilled to see that you’re enjoying your experience so far! The innovative design and versatility of the Z Fold series are formulated to enhance your daily life, and it’s great to know it has met your expectations. If you ever have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. We’re here for you every step of the way! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Open to larger screen
on July 15, 2025
Posted by: Ransune
[This review was collected as part of a promotion.] I love the AI features. The easy open of the fold ,the sounds is amazing
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 15, 2025
Thank you so much for your feedback, Ransune! We're thrilled to see that you're enjoying the AI features of the Galaxy Z Fold6. The easy opening of the fold really does enhance the user experience, and we’re glad you appreciate the amazing sound quality they provide as well. These are exactly the features we love and aim to bring to our users. If you have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Product is Durable
on July 15, 2025
Posted by: BearableWhale
[This review was collected as part of a promotion.] I've had every z fold since the z fold 2 and the fold 6 is by far more durable which is what I look for when purchasing a device of this price range.
Always reliable and nice to have when it comes to multitasking
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth every penny!
on July 15, 2025
Posted by: Myahchicken
[This review was collected as part of a promotion.] The Galaxy Z Fold 6 is sleek, powerful, and surprisingly smart. Galaxy AI helped me write this review—no joke! It boosts productivity, multitasking, and even edits photos. The foldable screen is a game-changer, though it’s still pricey and a bit bulky. If you want a phone that’s also your assistant, tablet, and camera—this is it.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 15, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold 6! We are so happy to see you found it sleek and powerful. It is so cool that you used Galaxy AI to help craft your review! Galaxy AI is designed to enhance your experience and boost productivity, and we love seeing that in action! We completely agree that the foldable screen is a game-changer. It offers incredible versatility, allowing you to use the Z Fold6 as your phone, assistant, tablet, and camera all in one. Your insights are invaluable, and we appreciate you being part of the Galaxy community! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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