Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7 out of 5
4.7
(5,606 Reviews)
Open Ratings Snapshot
Rating breakdown 5,606 reviews
5 Stars
4,351
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product. 
(
1,257 out of 1,366
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
5 out of 5
5
Better on
on July 11, 2025
Posted by: Blooming
Verified Purchase:Yes
No edge when folded. Definitely an upgradenfrom past generations
I would recommend this to a friend!
Features
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everything Checks, but...
on July 11, 2025
Posted by: DaJaSt
[This review was collected as part of a promotion.] This has been the best phone I've purchased, ever. However, in my opinion, the two features,that I would definitely improve are the cameras, and the need to have the S-Pen inserted in the fold. Love the S-pen, tablet like experience, compact design, and operating system.
The new Z-Fold 7, now has the cameras from the S25 Ultra, and the edge? This is the best flag ship phone, why not create a phone exclusively for your FOLD SERIES and make it the best on the market? Also, this is ridiculous to have the Fold and note have slot for S-Pen inclusion?
I've been a SAMSUNG user ever since owning a phone, love the products, however it seems like the Note 7 incident you are playing safe. STOP!
Create, innovate, and lead.
Thank you!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone... No so great camera
on July 11, 2025
Posted by: Unkludgeful
[This review was collected as part of a promotion.] The phone is great for streaming and browsing. The large screen makes it easy to read the news even with my aging eyes. My kids love drawing pictures on the phone and converting their images to cartoons using Galaxy AI. Multi tasking is a breeze with the extra real estate. My only complaint is the quality of the camera. The images aren't as crisp as I'd hope from a flagship 2024 device. It's not even worth taking a nighttime photo. The images are particularly poor compared to phones from the brand that shall not be named. Fortunately, everything else about the Fold 7 is superior to the aforementioned imitator phone disguised as an innovator.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone!
on July 11, 2025
Posted by: LawDog98
[This review was collected as part of a promotion.] This phone has been great! I use it for everything! I watch a lot of YouTube on the large screen. I would have to say one of its best perks is that things are so much easier to manipulate and see using a bigger phone and screen! I am getting into my 50's now and my eyesight isnt what it used to be. Having a large screen sure makes this phone a joy to use!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Z fold 6 amazing folding phone
on July 11, 2025
Posted by: Waleed
[This review was collected as part of a promotion.] I like the phone its amazing and im waiting for z7 i think its gona be great like always samsung the best
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Z Fold 6
on July 11, 2025
Posted by: Jermax
[This review was collected as part of a promotion.] This device is a great mini tablet. Great for streaming videos on the go. The AI feature is a must have for research.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 11, 2025
Thank you for sharing your honest thoughts on the Galaxy Z Fold6, Jermax! It’s wonderful to know that you find it perfect for streaming videos, as it really makes on-the-go entertainment enjoyable. We’re especially proud of the Galaxy AI features, designed to improve your research and productivity. If you have any questions or want to share more about your experience, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great overall phone. But....
on July 11, 2025
Posted by: Jkhardy1
[This review was collected as part of a promotion.] Love the z fold 6. Has plenty of speed and power for everyday tasks and the screen is amazing. The only complaints I have is a few things it is missing that would be great to have added back into phones. 1. It has no 3.5mm headphone jack which is a let down. Not everyone cares for Bluetooth. 2. Bring back the Micro sd card slots. 3. A flagship worthy camera would be nice.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 11, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6, Jkhardy1! We're so glad to see that you love the speed and the stunning display. We understand your concern about the lack of a 3.5mm headphone jack, and we want you to know that we do offer high-quality wired USB Type-C headphones separately, so you can still enjoy your audio the way you prefer. Also, we appreciate your feedback on the camera. We designed the Z Fold6 with advanced photography features to enhance your experience, and your insights help us focus on what our users want for future devices. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Anticipated, and impressive, weak design
on July 11, 2025
Posted by: Slandersc
[This review was collected as part of a promotion.] I tested this galaxy ai, Samsung fold 6 smartphone for a week, and thought that it would be the phone for me. After a year of using it, I believe that Samsung cheap doubt on most of the most important features on this phone. The camera is awful, especially when compared with my other devices such as my flip 4. They integration with Buds and other Bluetooth devices is poor and often cuts out. The folding effects are not integrated into the software or apps that are made for this device. No one actually thought through how you're going to use this as a computer rather than a phone. This should be structured like a Computing device, not just something you put in your pocket. Samsung pass is absolutely terrible, and often completely resets, for getting all of your passwords your addresses and even whether it's on a given device.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, July 12, 2025
Thank you for sharing your experience with the Galaxy Z Fold6, Slandersc. We understand the importance of long-term performance. For Bluetooth, keep your device and accessories close without obstacles. If the connection drops, try restarting your device or re-pairing your Buds with the Galaxy Wearable app. Ensuring the charging contacts on your Buds are clean can help. The Z Fold6 features a ProVisual Engine for enhanced image clarity. If image quality isn't as expected, clean the camera lens and avoid strong light to protect the sensor. The device supports Flex Mode and Flex Mode Panel for compatible apps. Enable this feature in the settings to split the screen while folded. For Samsung Pass, make sure you are signed into your Samsung account and that backup options are enabled. We hope these tips enhance your experience with the Galaxy Z Fold6. For any questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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