Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7
(5,606 Reviews)
Rating breakdown 5,606 reviews
5 Stars
4,351
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
4
Impressive Innovation, Minor Trade-offs
on July 10, 2025
Posted by: IT2vert
[This review was collected as part of a promotion.] I’ve been using the Galaxy Z Fold 6 for a year now, and it’s honestly an amazing device. The Galaxy AI features really take multitasking to the next level — I can easily split-screen apps for work, watch videos while replying to emails, and get AI-powered suggestions that actually help.
The foldable screen is a game-changer for streaming and gaming. The big display makes movies and games super immersive, and the build quality feels premium. I also love using it for work — the larger screen makes editing documents and attending video calls much easier than a regular phone.
However, I’m giving it 4 stars because while the foldable design is awesome, it does make the phone a bit bulky to carry around. The crease is still slightly noticeable, and battery life could be better given the bigger display.
Overall, the Galaxy Z Fold 6 shows how innovative Samsung can be. If you want cutting-edge tech and love multitasking, it’s definitely worth it!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone for work or personal. Hand down best
on July 10, 2025
Posted by: LODOWNPT2
[This review was collected as part of a promotion.] The new foldable is an impressive device, catering to both professional and personal requirements seamlessly. Its innovative design offers a spacious display for enhanced productivity, facilitating multitasking with ease. The integration of advanced AI technology promises to revolutionize user experience in numerous ways. The device boasts a sophisticated camera system capable of capturing high-quality images and videos. Furthermore, the enhanced processing power ensures smooth performance for demanding applications. The sleek and durable build guarantees longevity, making it a worthwhile investment. Its intuitive user interface streamlines navigation and enhances overall usability. Overall, this foldable appears to be a compelling choice for individuals seeking a versatile and technologically advanced mobile solution.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is an experience, not just a phone!
on July 10, 2025
Posted by: Nochturnal1
[This review was collected as part of a promotion.] I have had 2 foldable phones from Samsung, but by far the Z-Fold-6 has been the best. The Z-Fold-6 is lighter and has a larger front display than previous models. The inner screen is the prize, as it is sharp and I become immersed while consuming content. This screen also helps me see things better since my eye sight has changed a bit. The camera takes great shots, especially on vacation. The "Galaxy AI" features are the best, and the function of circle items to search from my screen is amazing!!! It saves me so much time. Lastly, the multi- tasking capabilities are second to none. I am very busy at work, and consistently get multiple priorities thrown at me all the time. The Z-Fold-6 helps me to manage different tasks simultaneously with a breeze!! My team members always wonder how I do it all effortlessly, and this device is my secret weapon.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It’s a phone folded like a book.
on July 10, 2025
Posted by: Itsdat1saiyan
[This review was collected as part of a promotion.] The phone is great for your everyday uses but I do tend to use it more to play games or watch movies. The extra screen space and amazing refresh rate which should be standard at this point… not pointing any fingers. It just works. Even tho the camera is a bit lacking it still more than enough to tackle everyday pictures. Plus the Galaxy Ai a much smoother experience then another big “ai” I used to rely on. So much freedom in a galaxy
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Foldable phone
on July 10, 2025
Posted by: Robert47147
[This review was collected as part of a promotion.] This is my 2nd Samsung folding phone I have also tried the competition but ended up coming back to Samsung. You just cannot find the same features and reliability and AI works great and will be updating to the fold 7.
Value
5
Response from Samsung USBy R&R Team, July 10, 2025
Thank you so much for sharing your experience with the Galaxy Z Fold6, Robert! We’re more than happy to see that you’ve returned to Samsung! Your loyalty means the world to us! We're proud to offer features and reliability that stand out in the market, and it's awesome to know the AI features have been a positive aspect for you. We can't wait for you to experience all that the Fold 7 has to offer! If you have any questions or concerns, please don’t hesitate to reach out to us at Samsung Support. Welcome back to the Samsung family! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Good, not great
on July 10, 2025
Posted by: GregP75
[This review was collected as part of a promotion.] I bought this phone because of the larger screen. My aging eyes make it hard to see small text, so I can unfold the screen when needed. I love the utility of this device and for the most part, it works well. It didn't come without issues though. There are some random display issues sometimes, such as resolution size mismatch or things running off the side of the screen. Also, after the last One UI 7 update, the battery has been horrible. I take my phone off charge at 5am and have to put it on charge by about 10:30 to make it through the rest of the day. Sometimes I'm charging it twice during the day when heavy usage.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My Z Fold 6 is my best experience
on July 10, 2025
Posted by: SamsungMan
[This review was collected as part of a promotion.] My Z Fold 6 is by far my best smartphone experience. I cannot believe the new Galaxy AI features built in that add capabilities I would never believe my phone was capable of.
Value
5
Response from Samsung USBy R&R Team, July 11, 2025
Thank you so much for sharing your experience with the Galaxy Z Fold6! We're glad to see that it has been your best smartphone experience yet! The innovative Galaxy AI features are designed to heighten your mobile experience and push the boundaries of what you can do with your device. If you have any questions or need assistance, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Good product with a few flaws
on July 10, 2025
Posted by: Benl117
[This review was collected as part of a promotion.] Galaxy AI is very helpful and lets me translate certain things really quickly which is useful. The only thing I don't like is that alot of apps don't play nice with the big screen mode and the aspect ratio is kinda weird.
Value
4
Response from Samsung USBy R&R Team, July 11, 2025
Thank you for your review of the Galaxy Z Fold6, Ben! We’re glad to see that Galaxy AI is helping you with translations. We noticed your concerns about app compatibility with the bigger screen. To improve your experience, make sure to regularly update your apps, as developers could be optimizing them for larger displays. If you have any other feedback or need tips, don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US