Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7 out of 5
4.7
(5,606 Reviews)
Open Ratings Snapshot
Rating breakdown 5,606 reviews
5 Stars
4,351
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product. 
(
1,257 out of 1,366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
5 out of 5
5
Excellent phone
on July 4, 2025
Posted by: JR2737
[This review was collected as part of a promotion.] Galaxy AI is an underrated plus on this phone. The versatility to handle different tasks and workload is great. I'm really happy with the options and settings.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 5, 2025
Thank you so much for sharing your thoughts about the Galaxy Z Fold6, JR! It's reassuring to see that you find Galaxy AI to be a valuable addition. Our goal is to empower users with seamless versatility, and it’s awesome to know that you’re experiencing the benefits in handling different tasks and workloads. We truly appreciate your enthusiasm for the options and settings available. If you ever have any questions or need assistance, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone needs Refining to keep up with others
on July 4, 2025
Posted by: SuperJ
[This review was collected as part of a promotion.] Great phone love the multitasking and the bigger internal display. Galaxy AI has really helped in productivity, love Circle to Search, and generative edit for photos. I feel the phone could be slimmer, lose some weight and have a larger front display on the outside to make using the phone on the go easier to use without needing two hands to open up to the larger display. Battery can be an issue but with Silicone Carbonate battery you can get a denser battery in the same size allowing for more capacity. For the price I think next time you launch the phone it should get the 200MP camera, it is a flagship superphone. Overall it’s been a solid phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
That is the need to be used with pen more than 25
on July 4, 2025
Posted by: Ogunes2060
[This review was collected as part of a promotion.] Terrible camera when compare s25
Apps does not continue while use and open foldable screen.
My kids love playing Roblox with foldable phone
Why give you chance to write only 1 products?
Galaxy bods are not good, there voice decrease
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on July 4, 2025
Posted by: SomaInChains
[This review was collected as part of a promotion.] I love this phone. I love the fact that you can open it and make things bigger and easier to see. I bought this phone because I don't have a TV in my bedroom and I don't necessarily want one but I can actually watch TV on this lovely device. Galaxy AI is included.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 5, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold6. We love to see how much you love the phone and its ability to unfold for better visibility. It’s wonderful that it has become your go-to device for watching TV in your bedroom. There’s something special about enjoying your favorite shows on such an impressive display. We’re also pleased that you’re taking advantage of Galaxy AI as well. If you have any questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fold6 phone
on July 4, 2025
Posted by: Waqas8
[This review was collected as part of a promotion.] Can't get enough and can't wait for the Fold 7 to release.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 5, 2025
Thank you so much for your enthusiasm about the Galaxy Z Fold6! We're glad to see that you’re enjoying the features and design that make the Z Fold series truly unique. Your excitement inspires us to keep pushing the boundaries of technology. We can’t wait for you to experience what we have in store for the next iterations of the Z Fold series. If you have any questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin.
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This device has great features
on July 4, 2025
Posted by: Chusky31
[This review was collected as part of a promotion.] Galaxy AI works well. I use this device to download videos and my kid plays games. Works very well overall
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 5, 2025
Thank you for sharing your experience with the Galaxy Z Fold6! We're more than happy to see that it performs well for downloading videos and provides an enjoyable gaming experience for your child. The versatility of the Z Fold6 truly shines in handling multiple tasks seamlessly, allowing you to switch easily between work and play. We hope you continue to enjoy its innovative features and expansive display! If you have any further feedback or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Never going back
on July 4, 2025
Posted by: DesertCanuck
[This review was collected as part of a promotion.] No quality issues
Outstanding screen
Plenty fast
Outstanding camera
AI tools are useful
Size matters... travel without laptop possible
Software overlays useful... updates a plenty
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Longo ago galaxy user
on July 4, 2025
Posted by: Chelejeff
[This review was collected as part of a promotion.] I need more battery and better cameras for my Galaxy Fold 6 incredibly that I am paying a premium price without good cameras.
I love the galaxy AI.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, July 5, 2025
It's great to hear from you, Chelejeff! Thank you for sharing your thoughts on the Galaxy Z Fold6! We understand how important battery life and camera quality are, especially when you’ve invested in a premium device like this one. We continuously look to improve and innovate. We’re excited to see that you're enjoying the Galaxy AI! It’s designed to enhance your user experience and make your device even smarter and more intuitive. be sure to check out the link attached for options to help increase your phone's battery life and another link with information on how to get the most out of your camera. If you have any more questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003468/ (camera capabilities)
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery life tips)
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Written by a customer while visiting Samsung US
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