Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7
(5,606 Reviews)
Rating breakdown 5,606 reviews
5 Stars
4,351
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
5
Excellent
on July 4, 2025
Posted by: Zfolder19
[This review was collected as part of a promotion.] My afold6 is excellent minus the less than excellent camera. :)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Favorite Phone
on July 4, 2025
Posted by: Xarp120
[This review was collected as part of a promotion.] During the school year I was able to take notes with this phone with my samsung spen pro. Its honestly my favorite phone so far along with theflip, so many nice features. I do wish they would have a bigger battery, but overall the design on the fold 6 along witht he features definitely made college easier
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features but needs a s-pen
on July 4, 2025
Posted by: SwampdonkeyMafia
[This review was collected as part of a promotion.] Great for multi tasking when unloaded. Wished it had an S-Pen and hidden holder although. Great phone for people that have a hard time seeing a small screen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Game changer
on July 4, 2025
Posted by: Ottomate
[This review was collected as part of a promotion.] You only realize this phone is indispensable after coming to Fold 6.
As someone who owned every Fold from the very first- this is a game changer that is a true productivity beast!
As someone who owned every Fold from the very first- this is a game changer that is a true productivity beast!
Value
5
Response from Samsung USBy R&R Team, July 5, 2025
Thank you so much for your thoughtful review, Ottomate! We absolutely love having loyal customers like you who have embraced every iteration of the Fold series. Your journey from the very first Fold to the incredible Z Fold6 is truly inspiring! It’s exciting to know that this device has become a game changer for your productivity. Feedback from dedicated users like you drives us to innovate and create devices that fit seamlessly into your life. If you ever have any questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Excellence
on July 4, 2025
Posted by: Junidai
[This review was collected as part of a promotion.] Excellent for an everyday everything phone, camera & open screen size. Recommended!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Well made, fun device!
on July 4, 2025
Posted by: Ripleey
[This review was collected as part of a promotion.] I use my GFold6 for everything!!! Gaming, texting, watching movies, video calls and everything else I could use my computer for. The HUGE screen and the Galaxy pen make everything easy to see and do. I have even been playing around with the new AI to see what it can do and the results are so fun! I need to push the boundaries to see just how much it can do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Issues with screen, battery
on July 4, 2025
Posted by: SadFold6
[This review was collected as part of a promotion.] Issues with screen since I had fold 4. Love the size, but insurance is high and deductible is 200 and have to replace multiple times. And battery doesn't last a full day.
Value
3
Response from Samsung USBy R&R Team, July 5, 2025
We appreciate taking the time to share your thoughts about your Galaxy Z Fold6. We understand concerns around the screen and battery life. Your feedback is valuable to us, and we’d love to gather more information about your concerns about the screen to help enhance your experience. Have you had a chance to update your phone? Keeping your software up to date can really boost performance and battery efficiency. We’ll also be including a link below with helpful tips on how to extend your battery life. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support! Thank you for being part of the Samsung family! -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (Improve battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (Improve battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great for multi tasking and videos.
on July 4, 2025
Posted by: UPSdriver
[This review was collected as part of a promotion.] I work for UPS. The outer display is great for quick one handed use on the fly. While the large internal display makes viewing maps and side by side display for multitasking super easy. I also find the AI features to be very useful for editing photos and art projects. I've had it since it released and have never had an any issues with it, and couldn't imagine going back to a standard phone.
Value
5
Response from Samsung USBy R&R Team, July 5, 2025
Thank you for sharing your experience with the Galaxy Z Fold6! It’s great to see how the outer display fits perfectly for your quick, one-handed tasks while working at UPS. We designed the large internal display to enhance multitasking, and it’s great to know that it makes your map viewing and side-by-side app use so effortless. We’re also happy that the AI features have been beneficial for your photo editing and art projects! Your satisfaction is our priority, and knowing that you’ve had a seamless experience since the release brings us joy. If you ever have questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US