Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7
(5,606 Reviews)
Rating breakdown 5,606 reviews
5 Stars
4,351
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
5
ZFold-5 True Love in the Galaxy 4ever
on June 30, 2025
Posted by: GalaxyLovee
[This review was collected as part of a promotion.] Smaxing and with Galaxy AI using Samsung Internet it makes,all searches fast with a great recap.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great title
on June 30, 2025
Posted by: Loveisreal
[This review was collected as part of a promotion.] The wicin this system is great I m going to keep getting these devices
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Overheating
on June 30, 2025
Posted by: emedinaec
[This review was collected as part of a promotion.] I really like the phone, it's a very good device, the AI is fabulous, its screens are great, but it has a problem, 6 months after having bought it, it gets too hot, especially when used for a long time with applications like Google Maps, or when you talk on the phone.
Value
3
Response from Samsung USBy R&R Team, July 1, 2025
Thank you for sharing your feedback about the Galaxy Z Fold6, Emedinaec! It's great to see that you love the device, especially the AI and the great screens. We wanted to acknowledge your concern about the phone getting warm during extended use. It's quite normal for devices to experience some heat, particularly when running demanding applications like Google Maps or during long calls. The good news is that this won’t affect your Galaxy’s lifespan or performance. However, your comfort is our priority. If you ever feel the device becoming uncomfortably warm, please take a break and allow it to cool down. To help keep your phone at a normal temperature, you can refer to our guidelines in the link provided. If you have any further questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/uk/support/mobile-devices/what-to-do-when-your-phone-heats-up/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/uk/support/mobile-devices/what-to-do-when-your-phone-heats-up/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great and a screen to match.
on June 30, 2025
Posted by: Allaboard
[This review was collected as part of a promotion.] I use Galaxy AI all the time. It is fast and responsive. The big screen on the fold 6 is a pleasure to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Unfold more capability
on June 30, 2025
Posted by: AViking
[This review was collected as part of a promotion.] I love my zfold6 from editing documents with Google Ai to watching movies. You can do it all with this device. Highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good battery life
on June 30, 2025
Posted by: Jin0176
[This review was collected as part of a promotion.] Galaxy AI. Haven't used it too much the phone itself is much better without it i guess
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing the total package
on June 30, 2025
Posted by: All4phablets
[This review was collected as part of a promotion.] Durable, is it reliable versatile,
Excellent for business multimedia and entertainment
Excellent for business multimedia and entertainment
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Anticipation
on June 30, 2025
Posted by: Biggie
[This review was collected as part of a promotion.] Eagerly awaiting arrival of upgraded device. New look and features in line with needs.
Value
5
Written by a customer while visiting Samsung US