Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7
(5,606 Reviews)
Rating breakdown 5,606 reviews
5 Stars
4,351
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
5
This Product will Improve your Life!
on June 28, 2025
Posted by: Will954
[This review was collected as part of a promotion.] When you reach a certain age, you need a larger space to view your messages emails and surf the internet. People always comment on how amazing anf flexible my galaxy fold six is. I use it at restaurants to read the menus as the light is usually too dim, and as usual I forget my reading classes at home.
My nieces and nephew love to use it when they visit to play games and watch videos. . It's, I've been airborne, and hit the floor many times. I would say the phone, it's almost indestructible.
I use It for gaming, to watch videos and seamlessly stream to my Samsung Frame. When my key remote is lost, my Galaxy Z Fold six steps in to save the day.
My nieces and nephew love to use it when they visit to play games and watch videos. . It's, I've been airborne, and hit the floor many times. I would say the phone, it's almost indestructible.
I use It for gaming, to watch videos and seamlessly stream to my Samsung Frame. When my key remote is lost, my Galaxy Z Fold six steps in to save the day.
With Galaxy AI you will effortlessly edit your photos and videos like a pro. There is no need to purchase additional software. I discover new features all the time.
My Galaxy phone is integrated through many of my smart home features, allowing me to turn the lights on and even activate the dishwasher while i'm away on vacation or just too lazy to get up off the sofa.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Beautiful slim fold phone
on June 28, 2025
Posted by: ChuckDan33
[This review was collected as part of a promotion.] The phone is great overall, but the changes from the fold 4 to the 6 in my opinion are not much, my brother has replaced his 2 times already due to the big screen going bad. But I do love it, favorite features would be camera.
Value
3
Response from Samsung USBy R&R Team, June 30, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6, Chuck! We appreciate your feedback regarding the changes from the Fold4 to the Fold6. While the updates might seem subtle, we believe that enhancements in performance and features, especially in the camera, deliver an incredible experience. We hate to hear about your brother's challenges with his screen. Be sure to remember that Samsung's Z assurance offers a one-time discounted repair for the interior folding screen of Galaxy Z Fold and Galaxy Z Flip devices purchased in the U.S. from authorized distributors before July 31, 2024. To qualify, you must register your device with a Samsung account. This offer is limited to the original purchaser and does not cover second-hand devices. The promotion applies only to the interior folding screen and excludes other repairs like the front screen or back glass. You can access this service through Samsung’s support page by selecting ‘Start a Repair’ and following the instructions for either walk-in or mail-in service. Additional damages will be assessed separately, and if deemed out of warranty, additional costs may apply. To help you optimize your experience further, we’ll be adding a link at the bottom of this response with tips on maximizing battery life. If you have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. We’re here to help! -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Impressive
on June 28, 2025
Posted by: Jaly4103
[This review was collected as part of a promotion.] Samsung Z Fold 6 has went above expectations. Opening screen makes watching videos and surfing the internet so much easier. AI is intuitive and makes using the phone and finding answers so much easier. The AI assistant is great removing objects out of photos. This phone make work and fun so much easier.
Even after almost 9 months I'm still learning phone features.
Even after almost 9 months I'm still learning phone features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sami samsung
on June 28, 2025
Posted by: Love4u
[This review was collected as part of a promotion.] My Samsung Galaxy Z Flip 5 is a stylish and innovative foldable phone, particularly appealing to those who value a compact design and a larger cover screen for added functionality. While battery life and camera performance are areas for consideration, the phone's powerful performance, refined hinge, and overall user experience make it a strong contender in the foldable phone market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great foldable phone!
on June 28, 2025
Posted by: Batman47
[This review was collected as part of a promotion.] Great phone, takes great pictures and is very fast. Front screen is great an actually easier to use since is not as wide a regular phones so one handed use is great and easy. When it it in folded the large screen is really nice still bright easily legible and bright sunny day conditions. The screen is easy to use with two hands can be a little finicky to use with one ham but otherwise most likely when it’s unfolded two hands is best and it’s great. You can watch everything you do you can multitask. The multitasking is awesome. The decrease is not as bad as people make it seem to be, and when you’re in inside or low life conditions, you hardly have even ever notice it the only time you notice it is when you’re in in a bright room or in bright conditions, you see the reflection of the screen, and that reflection will show the crease bother as when you’re looking at the phone straight on you can’t even tell the creases there it’s great. It’s a great screen watch a movies videos multitasking working on the phone is great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The last candy bar phone
on June 28, 2025
Posted by: Ohisee
[This review was collected as part of a promotion.] I love this phone sadly Samsung has gone larger. They should have used Ai to determine if that was correct
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and features
on June 28, 2025
Posted by: Hakoby
[This review was collected as part of a promotion.] I have been using Fold phone for 3 years now.
I use my Fold 6 to steam WWE during my cardio at the gym.
I use my Fold 6 to steam WWE during my cardio at the gym.
Galaxy AI is is very beneficial because it helps me do soo much and its convenient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone.
on June 28, 2025
Posted by: Teebagtom
[This review was collected as part of a promotion.] Best phone i have owned.great features
Looking forward to fold 7
Looking forward to fold 7
Value
5
Written by a customer while visiting Samsung US