Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7 out of 5
4.7
(5,606 Reviews)
Open Ratings Snapshot
Rating breakdown 5,606 reviews
5 Stars
4,351
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product. 
(
1,257 out of 1,366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
5 out of 5
5
Amazing Fold
on July 26, 2024
Posted by: Juan
Verified Purchase:Yes
Amazing phone with amazing battery especially for someone that uses many apps that use up a lot of battery.
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not so great
on July 26, 2024
Posted by: Ragu
from San Francisco
Expertise:Expert
Verified Purchase:Yes
Upgraded from zfold 4, not much change, wish they improved cameras and wider front screen
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social CommerceJuly 26, 2024
Hello there Ragu,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your honesty as we strive to provide the best products on the market to our customers while we remain committed to constant innovation. The Z Fold6 now offers a 6.3" Cover Screen compared to the Z Fold4 at 6.2". This is the lightest and thinnest Galaxy Z Fold ever! Plus, you have all of the Galaxy AI features available with your device now! You could chat in another language using Interpreter with Galaxy AI. Jot thoughts down and watch as Note Assist with Galaxy AI creates shopping lists, organizes your notes and summarizes lengthy reads. With Photo Assist, you can hold your finger down on an object to move, erase or enlarge it. Or you can just as easily adjust angles or fill backgrounds. When you have the opportunity available, check out "Use features with Galaxy AI on your Galaxy phone or tablet" to learn more about these awesome new features that you now have available on your device. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra

smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/answer/ANS10000753/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New Fold 6
on July 26, 2024
Posted by: Sicilia
from Hampton VA
Expertise:Expert
Verified Purchase:Yes
I absolutely love it. The pink is like a powder color. The phone works great. I upgraded from the fold 4.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fold 6 open box and use 1day feeling
on July 26, 2024
Posted by: LuYw
from Los Angeles
Expertise:Expert
Verified Purchase:Yes
I am a big fan of Samsung, since i start use fold series i have liked a lot, but the battery is too Little. And fold6 still doesn't change a lot on battery, but appearance looks more sharp, this design i liked a lot.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung has done a wonderful job!
on July 26, 2024
Posted by: Omee
from San Francisco, CA
Expertise:Intermediate
Verified Purchase:Yes
This was an upgrade to the Samsung Galaxy Z Fold 5. They have done a wonderful job on the new Galaxy Z Fold 6. This is the best foldable currently in the market.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Zfold 6
on July 26, 2024
Posted by: Snowie
from HOUSTON
Expertise:Intermediate
Verified Purchase:Yes
Almost the same features zfold 5..with me I don't like it
Features
2 out of 5
2
Performance
3 out of 5
3
Design
2 out of 5
2
Value
3 out of 5
3
Response from Samsung USBy Social CommerceJuly 26, 2024
Salutations Snowie,
Thanks for taking the opportunity to review your Samsung Galaxy Z Fold6. We appreciate your feedback as we continue to bring our consumers the best in product design and functionality. Your Galaxy Z Fold6 is thinner and lighter than ever before, with a pocket-worthy silhouette and even brighter awe-inspiring interior screen. At 239 grams, the Galaxy Z Fold6 is lighter and slimmer than Galaxy Z Fold5, making it more pocketable. An upgraded processor elevates Galaxy Z Fold6 performance across the board with CPU performance improved by 17%, GPU by 20% and NPU by 42% compared to Galaxy Z Fold5. If you would like to share additional feedback with us regarding your recent purchase or if you would like any further assistance, feel free to reach out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra

smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/smartphones/galaxy-z-fold6/compare/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New but some bumps
on July 26, 2024
Posted by: The city rat
from NYC
Verified Purchase:Yes
Its nice but its get stuck and spinning?
Battery is 30% by 7pm. Not better then fold 5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the foldable
on July 26, 2024
Posted by: Matt
from Summerfield, fl
Expertise:Intermediate
Verified Purchase:Yes
Love it. It's awesome! The folding is so smooth and worth it!
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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