Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7 out of 5
4.7
(5,606 Reviews)
Open Ratings Snapshot
Rating breakdown 5,606 reviews
5 Stars
4,351
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product. 
(
1,257 out of 1,366
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
5 out of 5
5
I love this device. Its an absolute 10 out of 10!
on June 24, 2025
Posted by: Membeche
[This review was collected as part of a promotion.] The native Galaxy AI experience its absolutely flawless and super helpful. The big screen its so useful in terms of playing games and streaming movies, series and anime. The sound quality is absolutely flawless. I was doubtful of the moving parts, in terms of durability. But i was wrong, it feels super durable and the quality feels great in every aspect.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 24, 2025
Thank you for sharing your review of the Galaxy Z Fold6, Membeche! We're so happy to see that you're enjoying the Galaxy AI experience and that the large screen enhances your gaming and streaming experience. It's great to know you found the sound quality exceptional as well. We’re glad the Z Fold6's durability has exceeded your expectations. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've ever had
on June 24, 2025
Posted by: Drginsy
[This review was collected as part of a promotion.] The Galaxy Z Fold 6 is the most impressive phone I’ve ever used. It’s sleek, lightweight, and folds into a tablet-sized screen that’s perfect for multitasking, streaming, or gaming. The display is stunning, the performance is lightning-fast, and the build feels premium.
Using it feels futuristic — but it’s also practical. Whether I’m working on the go or just watching videos, it handles everything effortlessly. If you want a phone that truly stands out and delivers on all fronts, the Fold 6 is it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The pen. 😒
on June 24, 2025
Posted by: 2BKing
[This review was collected as part of a promotion.] The Fold 6 showcases an exceptional internal display, demonstrating cutting-edge technological advancements. The device's performance is remarkable. However, a noted area for potential improvement is the absence of a readily accessible S Pen, a feature present in the Ultra series.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, June 24, 2025
Thank you so much for your thoughtful review of the Galaxy Z Fold6, 2BKing! It's great to know that you’re impressed with the outstanding foldable display and the remarkable performance of the phone. We understand how useful the S Pen can be for our users. Your suggestion about making the S Pen available at purchase is appreciated. We hope you continue to enjoy your experience with the Z Fold6. If you ever have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It awesome Device light weight
on June 24, 2025
Posted by: luxshan
[This review was collected as part of a promotion.] It's awesome device and it's so light weighted and it's so speed
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 24, 2025
It's great to hear from you, Luxshan. We appreciate you taking the time to share your thoughts on the Galaxy Z Fold6. We love to see that you appreciate its lightweight design and powerful processor for fast performance. At just 239 grams, the Galaxy Z Fold 6 is lighter and slimmer than the Galaxy Z Fold 5, making it more portable. Additionally, the upgraded processor enhances the overall performance of the Galaxy Z Fold 6, with a 17% improvement in CPU performance, a 20% boost in GPU performance, and a 42% increase in NPU performance compared to the Galaxy Z Fold 5. Once again, we appreciate your candid feedback. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on June 24, 2025
Posted by: Hunter76
[This review was collected as part of a promotion.] Fold 6 is a great phone, I love it. Wish battery was better and camaras didn't stick out so much otherwise great phone.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, June 24, 2025
We appreciate your honest feedback on the Galaxy Z Fold6, Hunter. We always look forward to getting insights from you. We understand you have some concerns regarding the camera sticking out a bit too far for your liking, as well as the battery life. While the Galaxy Z Fold6 features the same 4400mAh (typical) battery as the Galaxy Z Fold5, it has an advanced processor that allows for more efficient power usage. As a result, you can enjoy up to 77 hours of music playback or watch up to 23 hours of video on a single charge, which is longer than the Galaxy Z Fold5. We have also included a link to help you find ways to optimize your phone's battery life. We truly appreciate your feedback regarding the camera. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The fold 6
on June 24, 2025
Posted by: Donmemo
[This review was collected as part of a promotion.] Is amazin the prodduct is wonderful................
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 24, 2025
Thank you so much for sharing your feedback on the Galaxy Z Fold6, Donmemo. We always look forward to hearing from our customers. It's awesome to know that you find this phone to be an amazing product! This is exactly the response we expect to get from our valued customers. We hope you've had a chance to explore the features this device offers, such as the Galaxy AI features. If you ever have any questinos or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All things Samsung galaxy fold 6
on June 24, 2025
Posted by: Abellsong
[This review was collected as part of a promotion.] Love it! Once you go Samsung galaxy fold you can never go back! Forever a huge fan!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's everything I ever wanted in cell phone
on June 24, 2025
Posted by: Ladybug84
[This review was collected as part of a promotion.] Love to surf the internet and shop for clothes and accessories
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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