Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7
(5,606 Reviews)
Rating breakdown 5,606 reviews
5 Stars
4,351
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
5
Very useful.
on June 23, 2025
Posted by: Kenny123
[This review was collected as part of a promotion.] This is a great mobile phone. I use all of its functions every day. Except it is very wonderful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy fold6
on June 23, 2025
Posted by: Fefe0403
[This review was collected as part of a promotion.] Such a convenient phone and it's much lighter and slimmer compare to it's previous version.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fold convert
on June 23, 2025
Posted by: Kayakyakr
[This review was collected as part of a promotion.] The fold 4 is the best phone that I've ever owned, and I'm pumped for the fold 7 to come out. The fold series fits my lifestyle, and I can't wait to see it become more and more flexible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
With the big beautiful screen helps with bad eyes
on June 23, 2025
Posted by: Astronomy
[This review was collected as part of a promotion.] The Galaxy AI is like a trusty companion that lends a hand with spelling during phone calls and text messages, ensuring that my words come across clearly and confidently. It also acts as a vigilant editor, refining my grammar and punctuation, while guiding me in crafting polished, professional emails that leave a lasting impression.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on June 23, 2025
Posted by: Danii88
[This review was collected as part of a promotion.] Its a great phone! I love the software! Samsung 100%%%
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good products looking forward for fold 6
on June 23, 2025
Posted by: Raregguy
[This review was collected as part of a promotion.] I have been using Samsung phones from past 15 years , I guess it's from galaxy s2. I like the products and the innovation you are bringing up on each version and from past 4 to 5 years I am using fold 3, fold4 and fold5 What I have noticed is lack of durability . In fold3 when we fold and open after so many attempts It got cracked and some how you able to fix it in fold4 and fold 5. I see great improvements but in still lack of durability in fold 5. I wll give an example, when I fold my 5 version there was very tiny ant size grain was there on the inside camera lens,as soon as fold it it got cracked and I see a line on the screen. I am surprised how the durability is coming down from past 5 to 6 years. When I used to use galaxy s series I never had these issues but I see very often on galaxy s phones too(my wife uses galaxy S series phones).please improve it.i really don't want to move away from samsung because of these issues.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
The fold 6 isn't much of an upgrade
on June 23, 2025
Posted by: Lawnmidget
[This review was collected as part of a promotion.] In comparison to the fold 4, the fold 6 isn't much of an upgrade. I like the textured surface of the phone as I drop things alot, however in a case it's covered up so less of a perk. The battery life is a bit longer but that's likely just due to the age of my fold 4, since batteries do wear down over time. Galaxy Ai is pretty handy, on part with gemini and copilot. I use my phone for work mostly, and it's really nice to utilize the larger screen when I need. The hinges feel a little better, but the phone doesn't unfold as flat as the fold 4 does. I hope the next model is an actual improvement- bigger battery, better camera and new features. As it stands, i would but it again because it's a nice phone!
Value
3
Response from Samsung USBy R&R Team, June 24, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6! We're glad to see you appreciate the surface. You’re right about the battery life! The Fold6 is designed to optimize performance, but we also focused on longevity. It’s great to see that Galaxy AI is proving to be a handy tool for your work! We see that you mentioned the hinges feeling a bit different. While we’ve worked on refining that experience, we also made the Galaxy Z Fold6 lighter and slimmer at just 239 grams, making it much more pocketable compared to the Fold5. As for performance, the upgraded processor in the Fold6 brings significant enhancements, with CPU performance improved by 17%, GPU by 20%, and NPU by 42% over the Fold5. We’re excited about how this will enhance your overall experience. We appreciate your feedback and hope that future models continue to meet your expectations! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!!
on June 23, 2025
Posted by: Tsuknation
[This review was collected as part of a promotion.] An amazing phone with all of the features you could want! Galaxy AI makes things so easy and convenient and makes the entire experience so smooth and enjoyable! If you're someone who loves new technology, this phone is constantly updating and surprisinging you every single day! I have gotten 2 days of battery out of this phone and it's amazing!!
Value
5
Written by a customer while visiting Samsung US