Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7 out of 5
4.7
(5,606 Reviews)
Open Ratings Snapshot
Rating breakdown 5,606 reviews
5 Stars
4,351
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product. 
(
1,257 out of 1,366
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
5 out of 5
5
This is phone helful I'm getting so much done
on June 3, 2025
Posted by: Steenie84116
[This review was collected as part of a promotion.] Galaxy AI's user-friendly interface provides readily accessible helpful tips and summaries.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamJune 4, 2025
Thank you for your feedback, Steenie! We’re pleased that you’re finding the summaries feature on the Galaxy Z Fold6 useful. This feature harnesses AI to deliver quick, concise overviews of your content, whether it’s emails, articles, or messages. It helps you stay informed without having to read through everything in detail, making it perfect for those busy moments when you need to catch up fast. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Excellent Device
on June 4, 2025
Posted by: Don7
from Kansas
Expertise:Intermediate
This product is worth buying because it offers you varieties of pleasurable features that relaxes and suits your comfort
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Travel Work Horse
on June 4, 2025
Posted by: Bourbonpete
[This review was collected as part of a promotion.] This thing is perfect for traveling, work and leisure. When I travel for work I don't need a separate tablet for note taking or work emails. For leisure I download my streaming films or apps and it is a perfect size screen for long flights. Couldn't ask for a better phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Epic phone, a show stopper
on June 4, 2025
Posted by: AShadowWatching
[This review was collected as part of a promotion.] This phone exceeds everything. I'll never not have a foldable phone. I would suggest that the cameras be slightly more exceptional, as coming from the S23ultra that's the only defect I find.
The battery life, at 4400 is actually better than the S23. The operation system is smooth and seamless.
I'm excited to see where the newer models will take us.
It's definitely a show stopper too. People ask all the time wow a foldable phone that's awesome!
I do use Gboard as the text keyboard instead of Samsung, but that's so I can split the keyboard.
I find Galaxy AI SUPER HELPFUL, esp in photo enhancement, and searching the web.
Keep it up Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best of Both Worlds!
on June 4, 2025
Posted by: Maledor
[This review was collected as part of a promotion.] My ZFOLD6 has literally changed my life in every way for the better. I've always been a techie, carting around a laptop or tablet as well as a phone.
Now, my ZFOLD6 fulfills (within this one, compact device) all of the needs I once required 2 or 3 devices on me at a time to maintain the same capabilities!
It performs amazingly as a phone, with clear calls and a strong connection. This holds true whether it is a voice or video call!
If I want to stream something, I just unfold it for the tablet-esque enlarged viewing screen. Also, I occasionally find myself unsure on what to stream next, but now that I have the ZFOLD6, I need only request help from the new Galaxy AI, and am always watching something new within minutes and have yet to be disappointed, as the AI is incredibly intuitive. In fact, it seems to become much more so when relied on more and more. I find it has now learned my intent behind requests when im not even sure what exactly im asking for (or why, lol)... honestly, I dont know how I ever got along without it and managed to actually get ANYTHING DONE, lol. The AI helps so much and streamlines processes, drastically reducing the time I previously, begrudgingly dedicated to things like setup or searching.
Finally, the ZFOLD6 has basically replaced my laptop as well. Using Dex, which emulates a PC desktop in every way necessary!
I would need hours longer and pages and pages more to describe the multitude of benefits of this phone/tablet/pc/camera/assistant!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on June 4, 2025
Posted by: Dontwantnunn
[This review was collected as part of a promotion.] The galaxy AI is incredible and very helpful. I highly recommend this phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Manage the way a phone should.
on June 4, 2025
Posted by: MachoCamacho
[This review was collected as part of a promotion.] Works great. To this day best phone I ever had after galaxy edge.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamJune 5, 2025
Thank you so much for your feedback! We’re pleased to see that you’re enjoying the Galaxy Z Fold6. It’s wonderful to know it stands out for you, even compared to your Galaxy Edge. We’re always striving to make devices that enhance your everyday life, and your satisfaction means the world to us. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I ever have
on June 4, 2025
Posted by: Hardnfasg
[This review was collected as part of a promotion.] I absolutely love this phone most of the time after a few month's i would drop and break my screen but not with my fold 6
Value
5 out of 5
5
Response from Samsung USBy R&R TeamJune 5, 2025
Thank you so much for your review! It’s great to see that you’re enjoying your experience with the Galaxy Z Fold6. We designed the Z Fold6 with durability in mind, which is why it features the innovative dual rail Flex Hinge and is rated IP48 for water resistance. With the added protection of Corning® Gorilla® Glass Victus® 2 on the front and back and the robust Armor Aluminum frame, the Z Fold6 is built to withstand the daily challenges of life. It sounds like it's meeting your needs perfectly! If you have any more thoughts or questions, feel free to share them with us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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