Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7 out of 5
4.7
(5,606 Reviews)
Open Ratings Snapshot
Rating breakdown 5,606 reviews
5 Stars
4,351
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product. 
(
1,257 out of 1,366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
5 out of 5
5
Loving my new phone
on April 29, 2025
Posted by: Lindus
from Georgia
Expertise:Expert
Verified Purchase:Yes
Seamless process of trading in my Fold 4. Loving my new pink Fold 6....
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 30, 2025
It's great to hear from you, Lindus. Thank you for sharing your experience! We're stoked to see that you're loving your new pink Galaxy Z Fold6! It’s also exciting to note that at just 239 grams, it’s lighter and slimmer than the Fold5, which definitely makes it more convenient to take everywhere. Plus, with an upgraded processor that boosts CPU performance by 17%, GPU by 20%, and NPU by an impressive 42%, you're getting exceptional performance that elevates every aspect of your mobile experience. We hope you enjoy exploring all the possibilities your new phone offers! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy Upgrade transition
on April 30, 2025
Posted by: Anonymous
Expertise:Expert
Verified Purchase:Yes
Great Transition from an entry level 23FE to a flagship phone that gave a huge performance
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 30, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6! It’s exciting to hear about your experience with the transition from the S23 FE. The upgrades from the S23 FE to the Z Fold6 are truly impressive. The Z Fold6 features a stunning 7.6-inch QXGA+ AMOLED display for immersive viewing, which is a significant step up from the display on the S23 FE. You’ll also appreciate the enhanced multitasking capabilities. Thanks to the Taskbar feature, switching between apps and utilizing split-screen is more seamless than ever. We’re thrilled you’re enjoying your experience with the Z Fold6. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Top quality
on April 30, 2025
Posted by: Danny
from FL
Expertise:Beginner
Verified Purchase:Yes
Amazing quality best phone I've ever owned. Big screen.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 1, 2025
Thank you for your fantastic review, Danny! It's great to see that the Galaxy Z Fold6 has exceeded your expectations. The 7.6-inch Dynamic AMOLED 2X main display offers an impressive resolution of 2160 x 1856, providing stunning visuals and vibrant colors that truly elevate your experience. We're also excited that you appreciate the large screen, which is perfect for multitasking and immersive entertainment. Plus, with support for the S Pen, you can take full advantage of the display’s capabilities for creativity and productivity. For any questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Z Fold 6 is great!
on May 1, 2025
Posted by: Kevin W
from Boston , MA
Expertise:Intermediate
Verified Purchase:Yes
I am enjoying my Z Fold 6.. I traded in the Z Fold 3. Samsung gave me the full trade-in value in which I appreciate. The new phone is thinner and absolutely quicker. Thank you Samsung.
Response from Samsung USBy R&R Team, May 6, 2025
Thank you for sharing your experience with the Galaxy Z Fold6, Kevin! We're thrilled to see that you appreciate the full trade-in value for your Z Fold3. Our team designed the Z Fold6 to be thinner and faster, enhancing your overall experience. At 239 grams, the Galaxy Z Fold6 is lighter and slimmer than the Galaxy Z Fold5, making it more pocketable. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New upgrade
on May 3, 2025
Posted by: Dawn
from Springhill, FL
Expertise:Expert
Verified Purchase:Yes
Love my new Galaxy Z fold 6 it was an upgrade from the z fold 4. All the new upgrades are fantastic
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 6, 2025
Thank you for sharing your excitement about the Galaxy Z Fold6, Dawn! It’s great to see you’re enjoying the upgrades from the Z Fold4. You’ll really appreciate how the Z Fold6 utilizes AI to enhance your experience across various apps. For instance, the AI Zoom feature on the camera ensures you capture stunning images, while Photo Assist intelligently fills in backgrounds and helps manipulate objects in your photos. If you’re using it for productivity, the Interpreter tool is a game-changer for real-time translations during conversations, even without an internet connection. Live Translate makes your calls seamless, and the Composer feature for Chat Assist helps you draft messages quickly. Plus, with Note Assist, you can easily transcribe recordings and keep your notes organized. We hope you enjoy exploring all these fantastic features your Z Fold6 has to offer! For any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy Z Fold6 ✨️
on May 14, 2025
Posted by: Natalia
from Peru, IL
Verified Purchase:Yes
I love my new Samsung Galaxy Z Fold6!! The features and new upgrades! I haven't even touched the surface of all the things this phone can do yet!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 15, 2025
Thank you for sharing your experience, Natalia! It’s great to see you’re enjoying the Samsung Galaxy Z Fold6. The innovative features and upgrades really do enhance the user experience and allow for amazing multitasking. It sounds like you’re just getting started, and there’s so much more to explore. If you have any questions or need tips on using your phone, don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Happy Samsung Customer
on May 16, 2025
Posted by: Sugar
from Inland Empire, CA
Expertise:Intermediate
Verified Purchase:Yes
Received my new device fast and problem free. I've been a Samsung user for several years and never disappointment. Best way to go with Samsung is with Samsung! I like to deal directly with the original merchant for the best value and smooth trade-in process.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 16, 2025
We appreciate you sharing your experience with the Galaxy Z Fold6, Sugar! It's great to know you received your device quickly and without problems. Your loyalty as a Samsung user is truly appreciated, and we're glad you're enjoying the seamless trade-in process. The innovation of the Z Fold6 is all about enhancing your experience, and it’s wonderful to see that reflected in your journey with us. If you have any questions or need assistance, feel free to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautiful phone.
on May 16, 2025
Posted by: Tosin
Verified Purchase:Yes
I like the phone, It was lighter than galaxy z fold 2 I was using before, the camera is cheaper and the AI was great.
I would recommend this to a friend!
Features
5 out of 5
5
Response from Samsung USBy R&R Team, May 19, 2025
Thanks for sharing your thoughts on the Galaxy Z Fold6, Tosin! We're glad you find it lighter than the Galaxy Z Fold2. The Z Fold6 features impressive AI capabilities, like AI Zoom in the camera for stunning photos and Photo Assist, which helps with backgrounds and object adjustments. We also offer great productivity tools, such as Interpreter for offline real-time translations and Live Translate to enhance call experiences with people who speak different languages. We're excited to see that you're enjoying your new device! If you have any more feedback or questions, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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