Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7 out of 5
4.7
(5,606 Reviews)
Open Ratings Snapshot
Rating breakdown 5,606 reviews
5 Stars
4,351
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product. 
(
1,257 out of 1,366
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
5 out of 5
5
Yay
on April 25, 2025
Posted by: Bingus bongus
from Pennsylvania
Verified Purchase:Yes
I love this phone a lot, really good features and the best color out there — pastel pink!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamApril 28, 2025
Thank you for sharing your feedback about the Galaxy Z Fold6, Bingus! It's fantastic to see that you're enjoying the phone and its features. The Galaxy Z Fold6 does offer a range of advanced features, including Multi-Active Windows for multitasking, FlexMode for hands-free videoconferencing, and compatibility with the S Pen for precise note-taking and annotations. The pastel pink color is a standout option, and it's reassuring to know that you love that color. It's awesome to see that the Galaxy Z Fold6 has impressed you both in performance and design! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Fold 6 platform
on April 26, 2025
Posted by: Deerfield
Verified Purchase:Yes
Love the phone. Not a fan of some Samsung apps. The texting they provide. Not digging it. That i think i can change back to messenger. Everything else rocks. Love the thinner profile as well.
I would recommend this to a friend!
Response from Samsung USBy R&R TeamApril 28, 2025
Thank you for sharing your feedback about the Galaxy Z Fold6! It's great to see that you're enjoying the phone and its thinner profile. Regarding texting, the Galaxy Z Fold6 comes with Google Messages as the default texting app, but you can switch to other messaging apps like Messenger if you prefer. Simply download your desired app from the Galaxy Store or Google Play Store and set it as your default messaging app in the settings. We're thrilled that you're loving the overall experience with the Galaxy Z Fold6! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Must use device
on April 28, 2025
Posted by: Ppk99
from Overland Park KS
Expertise:Expert
Verified Purchase:Yes
Excellent as expected.
I feel like I am using tab.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamApril 29, 2025
Thank you for your awesome feedback on the Galaxy Z Fold6, Ppk99! We love to see that your experience has lived up to your expectations. The immersive Flex Mode truly revolutionizes multitasking, allowing you to use multiple apps simultaneously while maintaining a sleek and ergonomic design. We're proud of how the stunning 7.6-inch main display enhances your productivity and entertainment, making it feel just like using a traditional tablet. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Google Nonsense
on April 28, 2025
Posted by: AJM1
Verified Purchase:Yes
If I wanted a Google phone, I would buy one. Samsung is much better, however, this phone forces you to use Google for many more items than previous Galaxy phones.
Response from Samsung USBy R&R TeamApril 29, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6, Ajm1! We noted your concerns about the integration with Google services and its impact on your experience. The Galaxy Z Fold6 is designed to enhance multitasking and productivity, providing a seamless experience across apps. However, we want to ensure you’re maximizing your enjoyment of the phone. To better assist you, we’d love to gather some additional information about your experience. Please reach out to us at Samsung Support so we can address your specific needs and help you get the most out of your device. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Z fold 6 blanco 512gb
on April 28, 2025
Posted by: Anonymous
from South Carolina United States
Expertise:Expert
Verified Purchase:Yes
Z Fold 6 exceeds my expectations. This phone is incredible, super light, easy to use, and its incredible screen delivers excellent results in fluidity and quality, and its battery lasts all day. I recommend this phone, you won't regret it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamApril 29, 2025
Thank you for your wonderful review of the Galaxy Z Fold6, Noel. We love to see how much you love its lightweight design and user-friendly interface. The incredible Z Fold6 screen truly enhances your experience, with vibrant visuals and smooth performance. We are also glad you appreciate the all-day battery life as well, which is designed to keep up with your busy lifestyle. Your recommendation means a lot to us. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love it!!
on April 28, 2025
Posted by: Latifah
from Denver, Co
Expertise:Intermediate
Verified Purchase:Yes
I love this phone. I've been with Samsung phones forever. I'm never disappointed.
I would recommend this to a friend!
Response from Samsung USBy R&R TeamApril 29, 2025
Thank you so much for your feedback on the Galaxy Z Fold6, Latifah. We're very pleased to know that you're a longtime Samsung fan and that the Galaxy Z Fold6 has met your expectations. The design and innovative features of the Z Fold6 stand out, allowing you to enjoy a seamless multitasking experience and a stunning display. It's great to know that you're loving the phone, and your satisfaction means everything to us! We’d also love for you to try the Now Brief feature, which is new and improved to bring even more convenience to your daily life. It sends you personalized briefings throughout the day, starting with the latest weather and Energy Score updates, plus a preview of your upcoming schedule. The feature will even suggest routines based on your usage patterns and alert you of expiring coupons you may have. Then, you can end your day with a recap of your activities! If you have any questions or concerns, be sure to share them with us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Zfold is the best
on April 29, 2025
Posted by: Chelle
Verified Purchase:Yes
I love my zfold because it's like a regular phone and a small tablet in one
Response from Samsung USBy R&R TeamApril 30, 2025
Thank you for sharing your love for the Galaxy Z Fold6, Chelle! It’s fantastic to see how it seamlessly blends the convenience of a regular phone with the expansive experience of a small tablet. The design truly replicates a traditional phone, making it easy to use and carry around. Plus, when you're ready to enjoy more screen space for multitasking or entertainment, it opens up effortlessly into a sleek tablet. The Z Fold6 is all about versatility, allowing you to do more. Once again, we appreciate your feedback and hope to hear more from you in the future. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Z Fold 6: Innovation Meets Everyday Use”
on April 29, 2025
Posted by: Eliya
from Ohio,OH
Expertise:Expert
Verified Purchase:Yes
Impressive foldable with top-tier performance and display. The large inner screen is perfect for multitasking and media, while the outer screen feels more natural this time. Performance is flagship-level, and build quality is solid.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamApril 30, 2025
Thank you for your review of the Galaxy Z Fold6, Eliya! We’re glad to see you’re impressed with its performance and display. The large inner screen is perfect for multitasking, and we’re happy you appreciate the improved feel of the outer screen. We would love for you to explore features like Note Assist and Photo Assist. These features are tailored to enhance your productivity and photography experience. With Note Assist, capturing ideas or making quick notes is easier than ever, while Photo Assist helps you take stunning photos with ease, ensuring that every shot is a masterpiece. Your feedback inspires us to keep improving, and we hope the Galaxy Z Fold6 continues to exceed your expectations! If you ever have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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