Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7 out of 5
4.7
(5,606 Reviews)
Open Ratings Snapshot
Rating breakdown 5,606 reviews
5 Stars
4,351
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product. 
(
1,257 out of 1,366
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
4 out of 5
4
This is my first foldable phone
on April 2, 2025
Posted by: Bingus054
[This review was collected as part of a promotion.] I've been with samsung for over 10 years now, usually using the phone 2-3 years after they came out but for this phone I went straight to the store and got it on a line of credit.
This phone is the first niche phone I have ever had and I think it's pretty neat, I use the inside screen mostly for YouTube or just showing to others.
Value
4 out of 5
4
Response from Samsung USBy R&R TeamMay 15, 2025
Thank you for sharing your experience with the Galaxy Z Fold6! It’s wonderful to see that after 10 years with Samsung, you decided to jump right in and explore the unique features of this phone. The 7.6 inch main screen truly enhances your YouTube watching experience, making every video feel immersive. Plus, the 6.3 inch cover screen offers great convenience for quick tasks. With Galaxy AI, the Z Fold6 really does maximize productivity, which is perfect for multitasking. It’s great to know you're enjoying showing it off to others! There is so much to love about this innovative phone! For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the multi-tasking features of this phone.
on April 3, 2025
Posted by: NormanJ
[This review was collected as part of a promotion.] I love to multi task and this phone makes it easier. When reading and comparing notes. The split screen is awesome. When I am watching videos and sharing my opinion on shared videos with friends. Reading the Bible and searching for meaning of words you are not sure of its meaning same time. And also comparing different versions side by side without having to switch back and forth between windows. Same for work when sending a text in response to an email... just love z fold 6 split screen also the one hand feature that allows you to choose side of screen you want to use. It's a wonderful phone for personal use, work use or just play.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMay 15, 2025
Thank you so much for sharing your experiences with the Galaxy Z Fold6, Norman! It’s fantastic to see how the split screen feature enhances your multitasking, whether you’re comparing notes or exploring different Bible versions side by side. We designed this phone to make your daily tasks easy and seamless. It’s great to know that you're enjoying the ability to watch videos and share your thoughts while multitasking with friends. Your feedback truly highlights how the Z Fold6 supports both personal and work life in a fun and efficient way. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome as always
on April 3, 2025
Posted by: Szkxstyles
[This review was collected as part of a promotion.] Samsung never ceases to amaze with its product. American Patriot and love American made products but cant let go of this one...perfect front screen size with more than enough opened screen. Speed and all multimedia related functions are phenomenal.....just hoping that as years go by it gets a bit light 😀
Had these so far but never an issue
SAMSUNG S7/8/9/10/20/21/22/23/24
ZFOLD 4/5/6
FLIP 4/5/6
looking forward to many more products to come
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone.
on April 3, 2025
Posted by: Antonio Javier Uribe
from Jackpot Nevada
Expertise:Intermediate
Verified Purchase:Yes
Loved the fold phones and I especially love the fold 6. Great sound, quality of pictures, and speed.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMay 13, 2025
Hey Antonio! Thank you so much for your awesome review of the Galaxy Z Fold6! We're so excited to see that you're loving the amazing sound, beautiful pictures, and quick performance. The Z Fold6 is all about making your mobile experience fun and effortless, and it’s great to know it’s doing just that for you! If you have any more thoughts or questions, please be sure to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features.
on April 3, 2025
Posted by: KitKat
[This review was collected as part of a promotion.] I love my new Samsung device. It has so many cool features like the audio eraser, and the seamless action across the apps. I have the new Fold6 and got my son the new Samsung Flip6. and we uses it for gaming, streaming music and movies, for work and school.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamApril 3, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold6, Kitkat. It is wonderful to see that you are enjoying the innovative features it offers. The Fold6’s immersive display and powerful processor are perfect for gaming, streaming music and movies, and handling work and school assignments. Pairing it with the Flip6 for your son sounds like a great idea! Both devices bring advanced functionality and style to everyday use. We truly appreciate your feedback and are glad that Samsung devices continue to meet your needs! If you have any questions or need any assistance, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth every $
on April 3, 2025
Posted by: KentLikesTech
from Houston, TX
Expertise:Expert
Verified Purchase:Yes
What a great phone when I first got it I could not believe the screen size and clarity. I honestly was not sure how much I would use it open but my usage has been about 70/30 closed open but when you need the space open it is priceless. Love it with outlook since I spend 90% of my life in email. Also you have to taken advantage of the trade in process, it was super simple and good coms thru the whole process.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamApril 3, 2025
Thanks for sharing your candid feedback on the Galaxy Z Fold6, Kent. The Galaxy Z Fold6 truly stands out as a foldable device designed to meet modern productivity needs. The Z Fold6 offers an impressive experience with its expansive 7.6-inch Main Screen, delivering stunning clarity and brightness that’s perfect for multitasking. The ability to seamlessly switch between the compact Cover Screen and the larger Main Screen makes it a versatile choice, allowing users to utilize the space when needed. Features like Note Assist, powered by Galaxy AI, are useful for email-heavy tasks, simplifying note-taking and organization. It’s great to see that you found the trade-in process easy and efficient, offering excellent communication throughout. If you have any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Galaxy Fold6 is a Godsend for me.
on April 3, 2025
Posted by: GuamDragon73
[This review was collected as part of a promotion.] I always wished I could afford the Samasung Galaxy series when I could I jumped right at the opportunity. It's everything and more for me
I recently HAD to start wearing glasses so the best feature for me is the ability to open up my phone and get a bigger, crisp, clear, brightly colored screen and not have to wear my glasses all the time. The durability of the phone is amazing, having recently had Ankle surgery I mobility is bad I use a scooter as a foot basiclly and I've dropped my Flip 6 numerous times with no dent or cracks and it did have an unexpected trip into the toilet thankfully it was after I flushed smh. I was horrified not because I had to remove it without gloves but that I thought my Flip6 would be ruined and I'd have to replace it so soon, but to my great surprise the phone was still on going strong. I refrained from plugging it in, dried it off immediately as best I could and placed it in a bag of rice and used it just like that for a few hours. I have had no problems. The speed at which this phone processes is comparable to the A*ple products and I should know i owned different ones fir several years. My hobbies is taking pictures of the moon especially and the zoom capabilities and editing features are endless and makes my photos even more breath taking. I definitely will stay with my Flip6.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Z Fold6 / At work and at home
on April 3, 2025
Posted by: Virginia
Expertise:Expert
Verified Purchase:Yes
I really like the screen and functionality of the Z Fold6. My first use of this device was through an ambassador program at work where I was assigned the Z Fold6. I used if for about 6 months and was so impressed with it that I traded in my personal device (S24 Ultra) for a new Z Fold6.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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