Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7 out of 5
4.7
(5,606 Reviews)
Open Ratings Snapshot
Rating breakdown 5,606 reviews
5 Stars
4,351
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product. 
(
1,257 out of 1,366
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
4 out of 5
4
Zfold 6
on March 28, 2025
Posted by: George
Verified Purchase:Yes
Great phone, i love samsung! This is my 3 zfold phone
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the features!
on March 29, 2025
Posted by: EMH1007
[This review was collected as part of a promotion.] It's like having a tablet in my pocket. I love to multitask with multiple windows, use the large screen to watch videos and play games. And the sound when it folds shut is very satisfying. There is less wear on the crease than previous versions and people always comment that it's a cool phone. 10/10. I can't imagine switching back to a regular phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Phone is unique in design. Has pros and cons.
on March 29, 2025
Posted by: C2crazy4Samsung
[This review was collected as part of a promotion.] Provides you with screen which comes in really handy especially for apps that can provide better user experience with larger screen e.g. Maps, Samsung Notes, email, etc. It would have been ideal if the overall phone thickness was litte slimer (less thick) that is less bulkier to carry around.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 22, 2025
Thanks for the outreach! We appreciate you sharing your feedback with us. The Galaxy Z Fold6 offers an impressive user experience with its large screens, making apps like Maps, Samsung Notes, and email even more convenient to use. Its slimmer design compared to previous models adds portability, though we understand that you wish it was even less bulky for everyday carrying. Thank you for sharing your thoughts with us! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
awesome device love all the cool functions
on March 29, 2025
Posted by: rawishort
[This review was collected as part of a promotion.] i do alot of gaming so the larger folding screen comes in super handy. Great graphics & photos.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 22, 2025
Thanks for taking the time to share your feedback on the Z Fold6 with us. The Galaxy Z Fold6 is a fantastic choice for gaming! Its massive 7.6-inch Main Screen, combined with Vision Booster technology, ensures vibrant graphics and clarity even in bright daylight. Powered by the Snapdragon 8 Gen 3 processor, it delivers smooth performance for AAA games, while the Vulkan API enhances the gaming experience further. The increased vapor chamber area supports extended gameplay, making it a reliable device for gamers. It's great to see how much you're enjoying the larger screen and impressive visuals! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Another home run!
on March 29, 2025
Posted by: Ryandh32
[This review was collected as part of a promotion.] Having had multiple generations of the folds, this one doesn't disappoint! The audio eraser feature is awesome for listening to music and podcasts while I'm doing yard work.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is amazing especially with s pen case
on March 30, 2025
Posted by: CraigTheLeg
[This review was collected as part of a promotion.] Love this phone can't wait till they get the tri fold I'm a big mobile gamer so the bigger screen
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 24, 2025
Thank you for your enthusiastic feedback, Craig! We're ecstatic to see that you love the Galaxy Z Fold6. A tri-fold design is definitely something we would excel at, especially for mobile gamers like yourself. With the Z Fold6's expansive screen, it provides an immersive gaming experience that truly enhances your gameplay. We appreciate your passion for innovation and can't wait for you to enjoy what the future holds! If you have any other thoughts or suggestions, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great tool
on March 30, 2025
Posted by: PritG87
[This review was collected as part of a promotion.] This is a fantastic tool.I love this phone. This is such a productivity booster. Reading and working are both fantastic.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 21, 2025
Hey Prit! Thank you for your wonderful feedback about the Galaxy Z Fold6! We're thrilled to know you find it fantastic and that it boosts your productivity. The versatility of the Fold6 truly enhances the way you read and work, allowing for seamless multitasking. With its stunning display and innovative features, we aimed to make your experience both smooth and enjoyable. If you have any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phones are fun again!
on March 30, 2025
Posted by: GalaxyLife
[This review was collected as part of a promotion.] I haven't loved a phone this much in a long time! I don't think I'll ever go back to a slab phone. I had a pixel 9 pro fold along with the z fold 6. I returned the pixel fold mainly due to the software but also because I love the look of the z fold when closed. The square design and minimal hinge looks fantastic. Im also one of the few that like the slim outer screen. It makes it very easy to hold and swipe type. As far as software, one ui is just a much better experience for a folding phone. Especially after the one ui 7 beta update which is nearly perfect. One Ui 7 along with all the goodlock modules gives you soooooo many customization options. The biggest advantage the z fold 6 has over nearly every foldable is the ability to have different layouts on the inner and outer screen. Only real complaint is the camera which is solid but only in good lighting. Also the creae is fairly noticeable compared to other foldables but it doesn't bother me much. Love this phone!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 21, 2025
Hey! It's amazing to see how much you're enjoying the Galaxy Z Fold6! The square design and minimal hinge definitely make it stand out. It's also exciting to see how much you appreciate One UI 7 and the Good Lock modules, which offer so many ways to make the phone truly yours. The ability to have different layouts on the inner and outer screens is such a unique feature that really sets the Z Fold6 apart. While the camera and crease might not be perfect for you, it’s great to know they don’t detract from your love for the Z Fold6. Be sure to check out the link attached to learn more about the camera features your phone has. It sounds like it has truly reshaped your experience with smartphones! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003468/
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Written by a customer while visiting Samsung US
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