Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7
(5,606 Reviews)
Rating breakdown 5,606 reviews
5 Stars
4,351
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
5
simplycoachingwell loves Samsung Products
on March 22, 2025
Posted by: MOONLOVER11
[This review was collected as part of a promotion.] I absolutely loved my Z fold phone. however I was instructed to place a screen protector that ruined the phone and had to go ahead and purchase another one.
Value
5
Response from Samsung USBy R&R Team, May 21, 2025
Thank you for sharing your insights about the Galaxy Z Fold6! The Z Fold6 is a remarkable device, and we want to ensure you have the best experience possible. If you’ve registered your Z Fold with a Samsung account, be sure to check out our Z Assurance program. This offers a one-time discounted repair for the interior folding screen, which is designed to enhance your experience with this innovative phone. Keep in mind that this offer applies to devices purchased in the U.S. from authorized distributors before July 31, 2024, and is exclusive to the original purchaser. For any additional support, you can easily access the service through Samsung’s support page by selecting ‘Start a Repair.’ We’re here to help you fully enjoy the incredible features of your Galaxy Z Fold! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
This screen has a big display
on March 22, 2025
Posted by: MP1994
[This review was collected as part of a promotion.] It's incredible what you can do with a foldable phone, being able to multitask with the split screen or drawings in certain apps, even being able to watch videos on a big screen, it's very versatile and above all fast.
Value
5
Response from Samsung USBy R&R Team, May 9, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold6! We're happy to see how much you appreciate the multitasking abilities with the split screen. We see that you mentioned drawing in certain apps. It's awesome to see how users like you are taking full advantage of the S Pen for creative expression. And yes, watching videos on that expansive screen truly brings content to life in a whole new way! Your experience means a lot to us, and we can't wait to see how you continue to explore its capabilities! For any questions or concerns, please be sure to reach out ot us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
I love the default line
on March 22, 2025
Posted by: stonejacker
[This review was collected as part of a promotion.] I have been a z-fold owner since number three and I am now on number six. I love these things I watch ton of videos on here I also connected up to a keyboard mouse and monitor and can operate it almost as a PC. Great phones I just wish they had a little more weight to them. Also I would like to see the overall size of the phone when folded in half to be the same size as a Galaxy s25. Not a lot to complain about but not perfect. Definitely getting better
Value
4
Response from Samsung USBy R&R Team, May 9, 2025
Thank you for sharing your experience with the Galaxy Z Fold6! We're pleased to hear that you love the versatility and functionality of the device, especially with the ability to use it like a PC with your keyboard, mouse, and monitor. Your feedback about the weight and size is valuable. We’re continually working on enhancing our designs, and your suggestions help us in that process. We're committed to making each generation better than the last, so we appreciate your input. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Jason
Expertise:Expert
Verified Purchase:Yes
Best phone I have ever owned I've own 3 versions and they finally got the thickness down while closed that it makes sense
Response from Samsung USBy R&R Team, May 9, 2025
Thank you so much for sharing your experience with the Galaxy Z Fold6, Jason! We're thrilled to see you’ve owned multiple versions and that the improvements in thickness have made such a positive impact for you. It's exciting to know that the sleek design not only feels more practical but also enhances your overall user experience. We designed the Fold6 to seamlessly blend innovation and functionality, and it’s wonderful to see that it's working well for you. For any qiestions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on March 23, 2025
Posted by: BAMFdeal
[This review was collected as part of a promotion.] I have zero complaints about this phone. I've had an s20 ultra since 2020 and every phone since then has seemed like a downgrade spec for spec, but finally!!! I have a new phone that I believe is the best phone on the market without question. Compared to the older zFold models which were bulky, this phone is almost no bigger than any other phone. I love it
Value
5
Response from Samsung USBy R&R Team, May 9, 2025
Thank you for sharing your experience with the Galaxy Z Fold6! It’s great to see that you’ve upgraded from the S20 Ultra and see the Z Fold6 as a significant improvement. We designed this device to blend cutting-edge technology with a sleek and comfortable feel, so it’s wonderful to know you find it more manageable than previous models. It sounds like you’re having an amazing experience! For any questions or concerns, reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Love it or leave it
on March 23, 2025
Posted by: Joethaman
[This review was collected as part of a promotion.] It's a really great phone would love to have it it looks like a really good phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 24, 2025
Posted by: Bushguy
[This review was collected as part of a promotion.] Very good runs very well and alot thinner then previous generations
Value
5
Response from Samsung USBy R&R Team, May 7, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6, Busguy! It’s great to see that you feel like the performance is impressive. We designed it to be the lightest at just 239g and the thinnest at 5.6mm, making it incredibly portable and easy to carry. The pocket-worthy silhouette ensures that it fits seamlessly into your lifestyle. Plus, the awe-inspiring fold-out screen enhances every experience, delivering brightness and clarity like never before. We hope you continue to enjoy discovering all the amazing features your new device has to offer! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
I have owned now, every model in the z fold series
on March 24, 2025
Posted by: Jlovestech
[This review was collected as part of a promotion.] I have owned now every model in the z fold series, and from the beginning I knew it was going to a great device! The z fold6 is by far the best of them all so far. With its improved durability, stronger frame, most advanced hardware and software(audio eraser, now brief, )truly is the best of all worlds. No matter what you need a computer, tablet, or phone, because if you need any of these devices then this is the only device you need and you will own nothing else once you try out your first one.
There is always room for improvement in my opinion too. So, the only things that I can see would make this even better would be:
1.) A stylus that comes with the device as well integrated storage with Bluetooth connectivity
2.)although the 6 is much more durable then the first one, the main screen still fails very easily, so this needs to be improved somehow to be able to hold up to other flagship devices.
3.) More applications specific to the versatility of the device, as well as a broader range of accessories need to be developed to truly not only set it apart as a stand alone device but to truly be an industry leader in being at the fore front of what this type of device can truly accomplish, so the fold would not only set the bar but also be light years ahead of the rest of the manufacturer's .
So with all that being said, if you truly want to own something that defines the future and seamlessly does the work of three devices in one then you need to try this out!
There is always room for improvement in my opinion too. So, the only things that I can see would make this even better would be:
1.) A stylus that comes with the device as well integrated storage with Bluetooth connectivity
2.)although the 6 is much more durable then the first one, the main screen still fails very easily, so this needs to be improved somehow to be able to hold up to other flagship devices.
3.) More applications specific to the versatility of the device, as well as a broader range of accessories need to be developed to truly not only set it apart as a stand alone device but to truly be an industry leader in being at the fore front of what this type of device can truly accomplish, so the fold would not only set the bar but also be light years ahead of the rest of the manufacturer's .
So with all that being said, if you truly want to own something that defines the future and seamlessly does the work of three devices in one then you need to try this out!
Value
4
Written by a customer while visiting Samsung US