Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7
(5,606 Reviews)
Rating breakdown 5,606 reviews
5 Stars
4,351
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
5
Convenient and Entertaining
on July 28, 2025
Posted by: Ralphy03
[This review was collected as part of a promotion.] Love using Galaxy AI for translations and photo searches. Only downside is after the update to have it, it feels as if my battery drains slower
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
ALWAYS had Samsung. However, I am finding this...
on August 20, 2025
Posted by: BRITISHBeezzzy
[This review was collected as part of a promotion.] I've ALWAYS used Samsung phones. However, I must admit to finding this Samsung Galaxy Z 6 a tad more bothersome than my previous phones. It tends to overheat, & even though I opted for the maximum storage, I ran out of storage rather quickly. So I had to upload all to the cloud. The phone audio could also be better improved.
And it does take nice enough pictures and videos. Although, I'm told the 23 is infinitely better for pictures.
Regardless of all these, I still think this is a great phone. And I'm glad I purchased it. My family, friends, & I also love the bigger screen.
I am especially thrilled with the Galaxy AI. I get to ask it lots of fun questions, & it tries to remember my need for comprehensive answers.
And it does take nice enough pictures and videos. Although, I'm told the 23 is infinitely better for pictures.
Regardless of all these, I still think this is a great phone. And I'm glad I purchased it. My family, friends, & I also love the bigger screen.
I am especially thrilled with the Galaxy AI. I get to ask it lots of fun questions, & it tries to remember my need for comprehensive answers.
Value
3
Response from Samsung USBy R&R Team, August 20, 2025
Thank you for your thoughtful feedback on the Galaxy Z Fold6! We're pleased to see that you're enjoying the larger screen and the Galaxy AI features. Regarding the warmth you’ve noticed, it’s worth mentioning that all Galaxy devices operate at their best within a specific temperature range. While they might feel warm during heavy usage or charging, this typically won’t affect the lifespan or performance of your device. If you notice your device getting warmer, we recommend following our guidelines in the link attached to help maintain its optimal temperature. For your storage needs, consider exploring Samsung Cloud, which can help you expand your storage and manage your files more easily. Once again, thank you for your feedback, and if you continue to experience these concerns, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10002887/ (overheating)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
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smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10002887/ (overheating)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
I love the fold 6, and the wide screen
on September 11, 2025
Posted by: ssteja
[This review was collected as part of a promotion.] Great purchase i have ever made in my life i love the features wide screen and picture quality and more call translation
Value
5
Response from Samsung USBy R&R Team, September 12, 2025
Thank you so much for your review, Ssteja! We’re elated to see that you're enjoying your Galaxy Z Fold6 and appreciate your feedback about the wide screen and picture quality. It’s great to know that you're finding the call translation feature helpful as well. With the Galaxy Z Fold6, your experience is truly enhanced by the dual screens. If you’re traveling and need to communicate with locals, the interpreter feature works seamlessly to translate on the spot, whether you’re sharing your thoughts or listening to a tour guide or a global conference in a different language. It makes connecting with others so much easier! If you have any concerns or need assistance with anything, please don't hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Wish list
on July 24, 2024
Posted by: Steven hunter
I wish i could afford a nice piece of art like this
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
PANTALLA DAÑADA
on July 24, 2024
Posted by: GITANO
from PARAMOUNT CALIFORNIA USA
TENGO UN GALAXY NOTE 9 ESTA DAÑADO DE LA PANTALLA DONDE PUDIERA ARREGLARLO
Written by a customer while visiting Samsung US
Customer Rating
5
Another Solid Device
on July 24, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] So I upgraded my z flip 5 to a flip 6. No regrets, 50mp camera is a great jump. Design familiarity made for a seamless switch as did Samsung Switch. Everything was there, just had to sign in.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Minor update over the 5
on July 24, 2024
Posted by: AZuser
[This review was collected as part of a promotion.] Minor update over the 5. Samsung AI has some nice features and battery life is improving
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Is great features are
on July 24, 2024
Posted by: Cookie boy
I am still waiting.. But overall it is a great Samsung new phone to the flip phone and the cat features is just so great and awesome.I like the battery pack especially.It has good battery life and shelf life.I say em
Written by a customer while visiting Samsung US