Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7
(5,606 Reviews)
Rating breakdown 5,606 reviews
5 Stars
4,351
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
3
Good phone, difficult and annoying ergonomics
on February 20, 2025
Posted by: Yerrrrpitsno
[This review was collected as part of a promotion.] Overall not too bad, but unfortunately it is difficult to hold and operate with one hand, still clumsy with two. I'm left handed but use my right for fingerprint mostly and I always have to switch hands because it says it can't read my right. Idk why, never recognizes my face, none of the apps I use and had intended to use when I purchased this device are optimized to use it. Defeated the entire point of buying. Attempted to trade for a Sam 24ultra but they ran out i guess. To be fair I am saying "pretty good" bc not all is bad about but the issues annoy me to no end!! I could be wrong but I feel as if the phone is not as good with pictures as my Sam 22 Plus.
Value
3
Response from Samsung USBy R&R Team, February 20, 2025
Thank you for sharing your experience with the Galaxy Z Fold6! We’re excited to hear from our users and appreciate your feedback. The Z Fold6 features a Dynamic AMOLED screen that delivers exceptional picture quality, making photos, videos, games, and other content come to life in vivid detail. The main display is designed to withstand external shocks and return to its original shape when the device is unfolded. These capabilities have been further enhanced in the Galaxy Z Flip6 with new materials and design techniques, ensuring both durability and flexibility. If you're experiencing challenges with the fingerprint sensor, we recommend re-registering your fingerprints to enhance recognition. It’s also a good idea to ensure your device is updated with the latest software, as updates can enhance performance and provide new features. Additionally, the fingerprint sensor’s performance can be influenced by the condition of your fingers. If they’re too dry or chapped, the sensor may not recognize them as effectively. A little hand lotion can help keep your skin moisturized, but do remember that overly wet fingers might also affect recognition. Lastly, make sure you’re using a Samsung-approved screen protector, as this can improve the overall functionality of the touch screen and fingerprint sensor. We’re dedicated to ensuring you have the best experience possible with your Galaxy Z Fold6, so please feel free to reach out to us at Samsung Support if you have any more questions or need assistance! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Clyde Shanklin Jr
from Kansas city
Expertise:Expert
Verified Purchase:Yes
Great phone I love it its everything i wanted from a foldable phone
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Grear Foldable Phone
on February 20, 2025
Posted by: samsung89
[This review was collected as part of a promotion.] Ive loved using my ipad (regarding splitscreen etc.) now I can use this as another splitscreen to double the productivity! However, i am scared of scratching the inside screen. This phone is not for everybody. When I workout, I take my old phone (s20+), instead of the zfold.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
More than I was expecting
on February 20, 2025
Posted by: MalikTheGeek07
[This review was collected as part of a promotion.] At first, I couldn't even fold it in. I was so scared to even do anything with it, lol. I now use it and fold it and unfold it and it still feels satisfying when unfolding it to the larger screen. I game and watch YouTube on the folding screen. I showed it family and they thought it was nice. They wanted one until I told them the price, oops 😅
Value
5
Written by a customer while visiting Samsung US
Posted by: G I Joey
from Maui, Hawaii
Expertise:Expert
Verified Purchase:Yes
Amazing shopping expereince. I used the military portal got an amazing deal on the device . And when it was time to pay ehat suprised me was the option to add to my carrier account. Sweet painless fast and easy. Also saved money than from buying through my carrier . The ohone arrived quickly. I would definitely recommend to everyone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An amazing piece of technology in your hand
on February 21, 2025
Posted by: Brooklinmike
[This review was collected as part of a promotion.] Are you still only get the note series then when news of being discontinued I was wondering what could I use since I love the note series with the stylus then they came out with the fold with the stylus although I couldn't use the stylus on the main screen I could use it when unfolded and I loved it it was so simple to use and when wanting to watch a movie or see a website on a bigger screen you can simply unfold it and experience a small tablet what could be better. Since using the fold 3 I I have upgraded to the five and recently the six can't say I would change it for anything else.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best fold yet
on February 21, 2025
Posted by: Bryanfromz
[This review was collected as part of a promotion.] I have had the fold 4,5 and now the 6. This is by far the best edition due to the square body, brighter screen and slightly more usable outter screen. I could have only wished you released the special edition version here as that would be better with the outter screen and cameras which need to be upgraded to the ultra cameras. The nice part is the brightness of this screen at 2600 nits but it needs the anti glare glass my ultra 10 tablet, s25 ultra has which will improve outdoors. I look forward to the 7 that's upcoming.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Could be better
on February 21, 2025
Posted by: Driq35
[This review was collected as part of a promotion.] I love this phone especially when I fold it out to watch movies or YouTube hate the fact that folding it too much causes the screen to go out. It has to be a better solution for that
Value
3
Response from Samsung USBy R&R Team, February 22, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6, Driq. We take great pride in its durability, as it is designed to handle over 200,000 folding and unfolding cycles. This means that if you use it 100 times a day, you can expect it to last more than 5 years, making it an excellent choice for your daily use. We would love to gather some additional information regarding your experince to better assist you. Your satisfaction is important to us, and we want to ensure that your experience with the Fold6 is exceptional. Please reach out to us at Samsung Support so that we can further assist you. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US