Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7
(5,606 Reviews)
Rating breakdown 5,606 reviews
5 Stars
4,351
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Posted by: Pedro L
from New York, NY
Expertise:Expert
Verified Purchase:Yes
I was skeptical at first but it been everything I hoped for, love this phone. Camara could be better but everything else rocks.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, January 31, 2025
Thank you for sharing your thoughts, Pedro! We're thrilled to see that the Galaxy Z Fold6 has met your expectations so far. We noted your feedback regarding the camera, we want to highlight that the device features an impressive 50MP Wide-angle Camera, a 12MP Ultra Wide Camera, and a 10MP Telephoto Camera on the rear, designed to capture stunning photos with detail and clarity. The 10MP Front/Cover Camera and hidden 4MP Under Display Camera also provide versatile shooting options, allowing you to take great selfies and video calls. We’re confident that as you explore more of its features, you'll discover additional reasons to love it even further! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: NASP
Verified Purchase:Yes
This is a perfect phone for pictures, emails, notes, video calls, watching movies or shows, and reading books. The only reason I did not give it 5 stars was because I put a screen cover on the larger, inside screen and I can never get all the bubbles out. Even when I think all the bubbles are out, as soon as I fold it and then unfold it again, the bubbles are back. That is really it.
Response from Samsung USBy R&R Team, January 23, 2025
Hi Nasp! Thank you for sharing your experience with the Galaxy Z Fold6! We’re thrilled to know that you find it perfect for capturing photos, staying connected through emails, taking notes, making video calls, enjoying movies and shows, and diving into books. The flexibility of this device truly enhances productivity and entertainment. Regarding your experience with the screen cover, we understand that achieving a flawless application can sometimes be tricky. To help with this, we recommend ensuring the screen is clean and dust-free before applying the cover. This can significantly reduce the chances of bubbles forming. Also, be sure to use Samsung-compatible protectors for the best look. Your feedback is valuable, and we appreciate your insights as they help us in delivering an exceptional user experience. Enjoy exploring all the amazing features of the Galaxy Z Fold6! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: George
Verified Purchase:Yes
I love this phone. I love how it opens up into a tablet. I love all the neat features. It's a wonderful phone one of my best purchases. Only thing I would ask Samsung to do is make the front screen as big as the Note10. That would be nice, but otherwise grateful.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, January 31, 2025
We appreciate your feedback on the Galaxy Z Fold6, George! It's great to see that you love the unique foldable design and the seamless transition from phone to tablet-sized screen. The features are designed to enhance your experience, allowing for both productivity and entertainment at your fingertips. We appreciate your feedback on the front screen size. At Samsung, we are always listening to our users’ desires and working to improve our devices. Your suggestion about making the front screen larger, similar to the Note10. We're grateful for your support and hope you continue to enjoy everything the Galaxy Z Fold6 has to offer! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Happy Samsung Phones Owne
from Northern Virginia
Expertise:Beginner
Verified Purchase:Yes
It is wonderful to open up to a larger screen and do multi-taskings. Multi-tasking performance is excellent without any noticeable time lag. Phone has so many amazing features that I'm still learning to use. Love the AI.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, January 31, 2025
Thank you for sharing your experience with the Galaxy Z Fold6! We’re thrilled to see that you’re enjoying the larger screen and the impressive multitasking capabilities. The seamless performance truly enhances productivity, allowing you to switch between apps effortlessly. It’s great to know you’re exploring the many amazing features! The Galaxy Z Fold6 is designed to inspire creativity and innovation, making every task more enjoyable. And we’re glad to hear you love the AI capabilities as well! If you have any questions or concerns as you continue to discover new functionalities, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: AGG123
from Dc
Expertise:Expert
Verified Purchase:Yes
This is a nice phone, i think it is very much sharper in the corners comparing with fold 4 and sometimes it gets painful to handle or to have it in your pocket because of that.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
4
Response from Samsung USBy R&R Team, January 24, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6! We're thrilled to hear that you appreciate its design. The Z Fold6 does feature a refined hinge and an improved display that enhances durability and usability, allowing for an immersive experience whether you're multitasking or enjoying your favorite content. We understand that the sharper corners may feel a bit different when holding the device or storing it in your pocket. Our design team constantly strives to balance aesthetics with functionality, and your feedback helps us continue evolving our devices. We're confident that the Galaxy Z Fold6 offers unmatched flexibility, with its expansive screen and innovative features that truly support your lifestyle. Whether you're working, playing, or connecting with loved ones, the Z Fold6 is designed to elevate your experience. Thanks again for your input. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Smc43
from Colorado
Verified Purchase:Yes
Ungraded from the zfold3. Feels tighter, and more refined.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, January 31, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6, Smc43! We're thrilled to hear your feedback. It's great to see that you are enjoying the upgrade! The Z Fold6 truly embodies the next level of innovation, offering a stunningly immersive display and enhanced multitasking capabilities that let you do more than ever before. We’ve optimized the design for a more comfortable grip, making it easier to handle throughout the day. Plus, the upgraded camera captures stunning photos in any light, so you can express your creativity effortlessly. Your experience matters greatly to us, and we’re always working to enhance our devices and features based on user feedback like yours. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Buford, GA
Expertise:Intermediate
Verified Purchase:Yes
It's brilliant, and good trade in experience. Thanks samsung
I would recommend this to a friend!
Features
5
Value
5
Response from Samsung USBy R&R Team, January 31, 2025
Thank you so much for your wonderful feedback on the Galaxy Z Fold6! We’re thrilled to hear that you find it brilliant and appreciate the fantastic trading experience. The Z Fold6 is designed to enhance productivity and creativity, featuring a peak brightness of 2,600 nits, a significant increase from the Galaxy Z Fold5's 1,750 nits. Additionally, the size of the vapor chamber has been enlarged to support longer periods of intense gameplay. Your satisfaction is our priority, and it’s great to know that Samsung has made a positive impact on your mobile experience. If you have any more thoughts or questions, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
I AM HAPPY AND ENCHANTED WITH MY Galaxy Z Fold 6
on January 23, 2025
Posted by: GRISSMY
from FLORIDA
Expertise:Intermediate
Verified Purchase:Yes
I AM HAPPY AND ENCHANTED WITH MY Galaxy Z Fold 6 256Gb (Unlocked) THE QUALITY OF THE IMAGES ARE EXCELLENT, MY POINT OF COMPARISON IS THAT BEFORE THIS I HAD THE S24 ULTRA, THE LARGE SCREEN MAKES YOU ENJOY MORE OF MOVIES AND VIDEOS, I JUST DON'T LIKE THAT THE DIVISION THAT IS IN THE CENTER WHEN YOU OPEN THE SCREEN COMPLETELY, THAT IS SOMETHING THAT SHOULD BE IMPROVED, DESPITE BEING A LARGE DEVICE, IT DOESN'T WEIGH MUCH, IT WEIGHS MUCH MORE THAN MY PREVIOUS PHONE. I HIGHLY RECOMMEND IT
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US