Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7 out of 5
4.7
(5,606 Reviews)
Open Ratings Snapshot
Rating breakdown 5,606 reviews
5 Stars
4,351
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product. 
(
1,257 out of 1,366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
4 out of 5
4
Great device
on January 15, 2025
Posted by: Ben F
from Minneapolis, MN
Expertise:Intermediate
Verified Purchase:Yes
Great screen size. Great video playing. Great speed. Still has some of the typing issues that other Samsung phones have.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 15, 2025
Thank you for sharing your experience with the Galaxy Z Fold6, Ben! We're delighted to see that you love the screen size and video playback, which truly bring content to life with stunning clarity. The speed of the device is also designed to keep up with your multitasking needs, making everything you do feel effortless. Experience powerful gaming with the fastest processor available in Galaxy foldables. Enjoy silky-smooth gaming with Vulkan support, even in AAA games. Plus, the Snapdragon 8 Gen 3 for Galaxy delivers graphics that are absolutely exceptional. We see that you may have some concerns typing on your device. We're committed to constantly enhancing our devices, and your feedback is important to us. If you could reach out to Samsung Support, we'd love to gather more details from you regarding your typing experience. We look forward to hearing from you! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Zfold 6
on January 15, 2025
Posted by: Jdaniels
from Kentucky
Expertise:Intermediate
Verified Purchase:Yes
I love the new zfold 6 ...moves fast , screen looks great ...would have been perfect if the spen was built in
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy z6 fold review
on January 15, 2025
Posted by: Charles
from Tb
Expertise:Expert
Verified Purchase:Yes
Excellent phone, I'm glad I waited for the 6th generation there are very few apps glitches issues and switching between small and full screen. Phone is excellent, picture quality is excellent, processor is wonderful. I do wish they would improve the camera on a phone that costs so much
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is my 2nd z-fold phone and i love it!
on January 15, 2025
Posted by: Kathryn
Verified Purchase:Yes
I love the z-fold! It's great for my old eyes with the open screen. The camera is fantastic with my 45 y.o. son saying it takes better pictures than his i-phone. I thought that was funny!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not up to speed yet.
on January 15, 2025
Posted by: Don Vincent
from MD USA
Expertise:Intermediate
Verified Purchase:Yes
Love the phone, i owned the fold 4 and 5 previously. This device has by far more software issues than I would expect for the price. Everything from apps that won't (work on the 5), to bizarre redirections of audio, to casting that locks up. I keep hoping for an update, but so far none are available. Did I mention the issues with file management? Some apps can't see all folders, or all files in a folder.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, January 15, 2025
Thank you for sharing your feedback about the Galaxy Z Fold 6, Don. We're pleased to see that you loved your previous Fold 4 and Fold 5 devices. We appreciate your insights regarding the software. The Galaxy Z Fold 6 offers an enhanced multi-tasking experience and improved app support. Our team is committed to optimizing performance and ensuring seamless compatibility with a wide range of apps. We urge you to ensure that your apps are up to date in order to have the best functionality. We also value your comments about audio redirection and casting. The Galaxy Z Fold6 integrates advanced technology for seamless connectivity, andwe would love to gather some additional information regarding this so that we can further assist you. We understand that for some users, accessing all folders and files is essential for an exceptional user experience. Check out the link attached to learn more about how to access and ordanize the apps on your Galaxy Phone. We are dedicated to providing robust solutions in this area, and your feedback is crucial in guiding our efforts. If you have any further concerns or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10001342/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Z Ford 6..........................................
on January 15, 2025
Posted by: Jigal
from ILLINOIS CHAMPAIGN
Expertise:Beginner
Verified Purchase:Yes
Nice 📱 phone ....
.
..............................
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone
on January 15, 2025
Posted by: Abdul
from Crofton, Maryland
Expertise:Intermediate
Verified Purchase:Yes
You will love it. Best experience with Samsung Galaxy.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Very cool phone !
on January 15, 2025
Posted by: Dave
Verified Purchase:Yes
Still learning about this very cool phone ! So far, I love it.
Response from Samsung USBy R&R Team, January 16, 2025
Thank you for sharing your thoughts on the Z Fold6, Dave! It's wonderful to hear that you're enjoying your new device. The ultra-light and thin design makes it easy to handle, and the super slim screen greatly enhances your multitasking experience. We're excited that you're exploring features that boost productivity, such as Circle to Search with Google and Note Assist. These tools truly help you get things done more efficiently. If you're diving into gaming, you're in for a treat with the powerful chipset that delivers an immersive experience. Whether you're playing or consuming media, the efficient battery ensures you have the power you need for extended sessions. And let's not forget the amazing camera! The high-resolution 50MP camera with AI-powered features helps you capture stunning photos effortlessly. With the added durability from Armor Aluminum and Corning Gorilla Glass Victus 2, your device is well-protected for everyday use. If you have any questions or need tips on maximizing your Galaxy Z Fold6 experience, feel free to reach out to us at Samsung Support. Enjoy exploring everything your new phone has to offer! -Kelvin
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Written by a customer while visiting Samsung US
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