Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7 out of 5
4.7
(5,606 Reviews)
Open Ratings Snapshot
Rating breakdown 5,606 reviews
5 Stars
4,351
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product. 
(
1,257 out of 1,366
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
4 out of 5
4
Galaxy Z Fold6
on January 7, 2025
Posted by: Wolf
from Everett, WA
Expertise:Expert
Verified Purchase:Yes
So far so good! It is a little hard to case up, but other than that I love it.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 8, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold6, Wolf! It’s wonderful to see that you are enjoying the device overall. We understand that you find it a bit challenging to pack up. The Z Fold6 features a sleek and durable design, along with a refined hinge that allows for smooth folding and unfolding. The high-quality materials, including Gorilla Glass Victus 2 and an Armor Aluminum frame, enhance its robustness and make it less prone to wear and tear. If you're looking for an effective way to carry it, using a case specifically designed for the Z Fold6 can provide added convenience and protection while maintaining the device’s stylish look. You may find that cases with a slim profile make it easier to handle. The stunning 7.6-inch Infinity Flex Display and flexible multitasking capabilities significantly enhance the experience, allowing you to run multiple apps side by side effortlessly. With features like Multi-Active Window, you are equipped to do much more, whether you're working on the go or enjoying media. We’re glad to see you’re enjoying the Z Fold6. If you have any more feedback or questions as you continue to explore its features, please feel free to share them with us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone/tablet!!
on January 7, 2025
Posted by: Rainyday57
from NC
Expertise:Expert
Verified Purchase:Yes
Great Phone/tablet. Fast processor and long lasting battery. Also, a bigger screen than the fold 3.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Z fold6
on January 7, 2025
Posted by: Nyb Rome
Verified Purchase:Yes
Sleek design. Very nice phone. Love the large screen great for videos and movies
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Would not have upgraded had I known.
on January 8, 2025
Posted by: Anonymous
from Heyburn Idaho
Expertise:Expert
Verified Purchase:Yes
Not worth the change from Fold5. Screen is unresponsive most of the time. Battery is ridiculously under-powered. Case is slick (slippery) making it way to easy to drop. Really not an upgrade at all.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy R&R Team, January 8, 2025
Thank you for taking the time to share your experience with the Galaxy Z Fold6, Robert. We appreciate your feedback and hate to see that it may not have fully met your expectations. Regarding screen responsiveness, the Galaxy Z Fold6 features a 7.6-inch QXGA+ Dynamic AMOLED 2X main display and a 6.3-inch HD+ AMOLED cover display with an adaptive refresh rate of up to 120Hz, enhancing smoothness compared to the Fold5. To ensure optimal performance, please make sure your device is updated with the latest software. You can do this by going to Settings > Software update > Download and install, as updating can often enhance the overall experience. Also, make sure to keep your apps up to date. The Galaxy Z Fold6 has a 4,400 mAh dual battery with improved management features for battery performance. If you're experiencing a shortened battery life, please be sure to check out the links attached for options to help optimize your phone's battery life. We understand that the case design may feel a bit slick. To improve your grip, we recommend using a textured case or accessories designed for better handling. This can significantly help prevent drops. The Galaxy Z Fold6 is powered by the Snapdragon 8 Gen 3 for Galaxy processor, enhancing overall performance and graphics capabilities. Additionally, it offers up to 12GB of RAM and up to 1TB of storage, making it suitable for multitasking and storing large files. If any of this persists, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Z FOLD 6
on January 8, 2025
Posted by: Dwayne
Verified Purchase:Yes
This phone is pretty dang cool. I have no regrets & I recommend it!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love Fold 6!!
on January 9, 2025
Posted by: Brianne
from Alton, IL
Verified Purchase:Yes
Love it!! Had a fold 4 and battery life wasnt great, it was heavy and the crease had some peeling with the screen protector. So
I got the 6 and all those problems are gone. I absolutely love it l!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 30, 2025
We appreciate you sharing your experience with the Galaxy Z Fold6, Brianne! We’re pleased to see that the improved battery life, lighter design, and enhanced durability have made such a positive impact on you. It’s fantastic to know you love your new Z Fold6! If you ever have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. We’re here to help you get the most out of your Galaxy Z Fold6! Enjoy your amazing device!
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung z fold 6
on January 9, 2025
Posted by: Jackkaushal
from Forest hill ny
Verified Purchase:Yes
Samsung z fold 6 ..very stylish very strong very quick..
I would recommend this to a friend!
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 30, 2025
We appreciate your review of the Galaxy Z Fold6, Jack. It’s wonderful to know that you find it stylish, strong, and quick. The innovative design enhances your experience while keeping you productive. We put a lot of effort into creating a device that combines elegance and durability, and your feedback is invaluable. If you ever have any inquiries or concerns, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Keep your Fold 5 Do Not upgrade to 6
on January 9, 2025
Posted by: SamsungW0re
Verified Purchase:Yes
Keep your Z Fold 5. Not worth the upgrade to Fold 6.
Response from Samsung USBy R&R Team, January 9, 2025
Thank you for sharing your feedback on the Galaxy Z Fold6. We understand that you’re comparing it with the Galaxy Z Fold5, and we appreciate your perspective. The Galaxy Z Fold6 offers several enhancements, including improved durability with Gorilla Glass Victus 3, a more seamless Flex Mode, and upgraded multitasking features designed to take advantage of the foldable display. Additionally, the Z Fold6 comes with a brighter display and a refined hinge mechanism for a smoother experience. If you’d like to explore these new features further, check out the link attached to learn more about the upgrades that the Z Fold6 offers. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/uk/mobile-phone-buying-guide/samsung-galaxy-z-fold-6-vs-z-fold-5/?srsltid=AfmBOoqncnPhZdnPhsgFcZYu5rGsS9pe0O1wvFil3E6o_cYGB76WXHdr
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Written by a customer while visiting Samsung US
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