Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7 out of 5
4.7
(5,606 Reviews)
Open Ratings Snapshot
Rating breakdown 5,606 reviews
5 Stars
4,351
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product. 
(
1,257 out of 1,366
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
4 out of 5
4
Happy but not Satisfied
on January 5, 2025
Posted by: Hrodriguez
from Cleburne, TX
Expertise:Expert
Verified Purchase:Yes
One thing Samsung has over other companies foldables is there global software is next to none. That being said, sadly the hardware is falling behind the competition and yes, that includes the cameras. I'm happy with my Z fold 6 but not satisfied. Samsung needs to step up their strategy on the next Z fold series if they expect customers to buy these devices that are definitely not that affordable. I gave my review 4 stars despite the Z fold short comings. It is a great device, but like I said they are falling behind the competition.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 7, 2025
Thank you for your feedback about the Galaxy Z Flip6, Hrodriguez. We appreciate you taking the time to share your experience! The Z Flip6 is equipped with our longest-lasting battery to date, featuring a powerful 4000 mAh battery paired with the Snapdragon® 8 Gen 3 for Galaxy processor. This combination allows you to talk, text, or game throughout the day without worrying about running out of power. You can enjoy listening to music for up to 68 hours and watch videos for up to 23 hours. Regarding your concern about wireless charging not functioning with the phone cover on, this can sometimes happen due to the thickness or material of the case. To ensure optimal wireless charging, we recommend removing any bulky or metal cases that might interfere with the charging process. We also want to ensure that you're enjoying all the features that the Galaxy Z Flip6 has to offer. From its innovative foldable design to the enhanced camera capabilities, we’re confident that you’ll find it brings a lot to your daily experience. If you have any questions or need additional help, feel free to reach out to us at Samsung Suppoty. We're here to support you! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice Phone.
on January 5, 2025
Posted by: John
Verified Purchase:Yes
It's a nice phone. It does what I need from it and not complicated.
Response from Samsung USBy R&R Team, January 6, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6, John! We're thrilled to hear that you find it to be a great phone that meets your needs. The Z Fold6 is designed with versatility in mind, allowing you to seamlessly switch between tasks and enjoy a more immersive experience with its expansive 7.6-inch main display. We appreciate your mention of its user-friendly interface. Our goal is to make advanced technology accessible and straightforward for everyone. With features like Flex Mode, you can enjoy hands-free video calls, and the multitasking capabilities allow you to run multiple apps side-by-side, enhancing your productivity. We'd love to hear from you if you have any other feedback or specific features you’d love to see more of. Your input helps us continue to improve and innovate. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolute Powerhouse
on January 5, 2025
Posted by: Shane Councill
from California
Expertise:Expert
Verified Purchase:Yes
Lightning fast, more durable than ever. Samsung is still lacking on the upgrades, like a better camera, battery and higher charging speeds. Other than that, its a fantastic phone, and this is the best iteration yet.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Oustanding!
on January 6, 2025
Posted by: Mntran
from Lancaster, PA
Expertise:Intermediate
Verified Purchase:Yes
Awesome form and function! Super useful and just the perfect size.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Product
on January 6, 2025
Posted by: Hannah
Expertise:Intermediate
Verified Purchase:Yes
Great Product. I gave it as a gift and he loves it. He loves playing games on it and the battery life is amazing so far. It has enough memory and computing power.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
rogerdodger 6
on January 6, 2025
Posted by: New_Begaining2025
Expertise:Intermediate
I bought this a month ago it's been a really good phone
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
2 out of 5
2
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 17, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6 Pro! We're thrilled to see that you've been enjoying its features. At Samsung, we designed the Galaxy Z Fold6 Pro to elevate your experience with its innovative design, powerful performance, and multitasking capabilities. The expansive 7.6-inch main display allows you to immerse yourself in your favorite content, whether you're streaming videos, working on projects, or gaming. We also focused on durability, ensuring that the foldable design withstands everyday use with Gorilla Glass Victus+ and an Armor Aluminum frame. We’re excited to see how you’re enjoying these features in your daily life. If there’s anything specific you’d like to share or if you have questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Nice but small
on January 7, 2025
Posted by: Kevv
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
Been using the Z6 for over a month & it's nice but kinda small. I was note user since the Note2... I also had Note 4, N8, & N10. I wish the Z6 had a bigger front screen. Particularly wider... the ratio is off on a lot of websites. If the nxt Fold phone is bigger then I could see myself trading up. AND I never trade up... I always keep my old phone or use them till they break.
Features
4 out of 5
4
Performance
5 out of 5
5
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy R&R Team, January 7, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6, Kevv. It's great to know that you're a long-time Note user, and we appreciate your insights. We understand your desire for a larger front screen. The Galaxy Z Fold6 has a stunning 6.3-inch HD+ AMOLED display on the cover, providing a comfortable experience for browsing and multitasking. The wider aspect ratio enhances your viewing experience, making it easier to navigate websites and apps. Regarding the main display, the Z Fold6 features an expansive 7.6-inch QXGA+ AMOLED screen that’s perfect for immersive content consumption or productivity on the go. We believe this size makes it easier to enjoy videos, games, and multitasking without missing a beat. We’re also excited about improvements in usability that come with the Z Fold6. The device incorporates Flex Mode, allowing for hands-free video calls and presentations with ease. Plus, the S Pen compatibility opens up new possibilities for creativity, something we hope would resonate with your past experiences with the Note series. We value your feedback about trading up. The Z Fold6 is designed to combine the best of both worlds with a powerful smartphone and a tablet experience, all while maintaining the durable design you can trust. Feel free to reach out to us at Samsung Support if you have any more concerns or questions. Your experience is important to us, and we hope the Z Fold6 continues to enhance your daily life! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's like using a regular phone...
on January 7, 2025
Posted by: Galaxyfan
from NC
Expertise:Expert
I just brought this home and I am impressed with how easy it is to use the front panel when the ZFold 6 is on the folded mode. It's great!!!
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 7, 2025
Thank you for your feedback on the Galaxy Z Fold6. We’re delighted to see that you’re impressed with how easy it is to use the front panel while in folded mode. The Z Fold6 features a stunning 6.3-inch Cover Screen, designed specifically for quick access to notifications and apps without the need to unfold the device. We appreciate that you’re enjoying this aspect, as the vibrant AMOLED display ensures everything is crisp and clear, enhancing your overall experience. Plus, with the Z Fold6’s impressive multitasking capabilities, you can effortlessly run multiple apps side by side, making it a powerful tool for both productivity and entertainment. If you have any questions or concerns, feel free to reach out to us at Samsung Support. We're excited for you to discover all that your new Z Fold6 has to offer! Enjoy! -Kelvin
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Written by a customer while visiting Samsung US
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