Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7 out of 5
4.7
(5,606 Reviews)
Open Ratings Snapshot
Rating breakdown 5,606 reviews
5 Stars
4,351
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product. 
(
1,257 out of 1,366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
5 out of 5
5
Best phone ever
on January 4, 2025
Posted by: Tattoo Ronnie SupaHero
from San Diego, CALIFORNIA
Expertise:Beginner
Baddest phone I've never had yet! Give me a month, I will be texting and calling and running 3 new business from a phone and Microsoft account everyday,,and playing my call of duty ect.games even waking minute after business hours.... thanks for my incentives really,saved my life.keep an eye out for me I will be paying it forward to all friends!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Faulty battery
on January 4, 2025
Posted by: Antonia
from Midland Texas
Expertise:Intermediate
Verified Purchase:Yes
The reason why I give this rating is because the battery of my device doesn't last even a day. I have to charge it twice per day
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R TeamJanuary 4, 2025
Thank you for sharing your experience with the Galaxy Z Fold6, Antonia. We appreciate your feedback regarding battery performance, as we understand how crucial it is for seamless daily use. The Galaxy Z Fold6 is equipped with a powerful battery, featuring a typical capacity of 4400 mAh. With this device, you can enjoy up to 18 hours of internet usage time on both LTE and Wi-Fi, along with an impressive 77 hours of wireless audio playback and up to 23 hours of wireless video playback. To enhance your device's battery longevity, consider checking the battery usage in Settings > Battery and Device Care, where you can identify apps that consume more power. Enabling Power Saving Mode (Settings > Battery and Device Care > Battery > Power Saving) can also extend battery life by managing background activities. Additionally, keeping your software updated through Settings > Software update ensures you benefit from the latest optimizations. Adjusting screen timeout and brightness settings can contribute as well. Be sure to check out the links for additional options to help enhance your phone's battery life. If you have further questions or concerns, please reach out to us at Samsung Support. We hope these suggestions help you enjoy the full potential of your Galaxy Z Fold6! -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
A Cool Gadget, But Not Perfect
on January 4, 2025
Posted by: Gerbs
from Columbus Ohio
Expertise:Intermediate
Verified Purchase:Yes
Alright, so I’ve been playing around with the Samsung Galaxy Z Fold 6 for a while now, and let me tell you—it’s got some awesome stuff going on, but also a few things that make you go, “Eh, really?” Here’s the lowdown.
First Impressions
The design? Slick. Samsung’s made it lighter and slimmer, which is great because these foldable phones can feel bulky. The hinge? Super solid this time around—it actually closes flat! It’s also water-resistant, so no worries about accidental spills, but dust? Not so much. You’ll want to be a little careful there.
The Screens
The main screen is this massive 7.6-inch AMOLED beauty, and wow, it’s bright. Like, you can read it outside in the sun with no problem. The little outer screen is good for quick tasks, but typing on it feels cramped. Oh, and that crease in the middle of the big screen? It’s still there. You get used to it, but it’s not going away anytime soon.
Cool Features for Productivity
One thing I love is Flex Mode. You can fold it halfway and use it hands-free—it’s perfect for video calls or binge-watching. And multitasking? A+! Running two apps side-by-side feels so natural. Like, I can scroll through emails while streaming something on the other side. Super handy.
Cameras: Mixed Bag
The cameras are pretty solid for a foldable phone. The 50MP main shooter takes great pics, even in low light, and the ultrawide is perfect for group shots or landscapes. The telephoto lens is decent, but I wish it had more zoom. The under-display selfie camera is kinda meh—it’s cool tech but doesn’t take great pics. Stick to the outer selfie cam for Instagram-worthy shots.
Performance and Storage
This thing flies. The Snapdragon 8 Gen 3 processor is a beast, and with 12GB of RAM, it handles everything I throw at it. The 512GB storage I’ve got is plenty, but you can go all the way up to 1TB if you’re feeling fancy.
Battery Life
Battery life is decent—not amazing, but not bad. It’ll last you through a day of regular use, but if you’re on the big screen a lot, you’ll probably need a quick top-up.
Samsung’s AI Features
The AI features are a fun bonus. There’s this Note Assist thing that can transcribe your meetings, and the real-time translator is clutch for traveling. It’s the kind of stuff you didn’t know you needed until you try it.
The Verdict
So, should you get it? If you’re into tech and love being on the cutting edge, the Z Fold 6 is super fun and versatile. The screen is gorgeous, it’s great for multitasking, and the design feels premium. But, it’s pricey, and the durability (especially with dust) isn’t perfect. If you can justify the cost and want a phone that’s also kinda a tablet, go for it. Otherwise, maybe wait for the next version to see if Samsung smooths out some of the wrinkles—literally.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R TeamJanuary 27, 2025
Thank you for sharing your thoughts about the Samsung Galaxy Z Fold6, Gerbs. We’re thrilled to see you’re exploring its features and appreciate your honest feedback. Regarding the design, we aimed to create a device that’s both stylish and practical. The lighter and slimmer profile enhances portability without compromising performance. We're glad you noticed the solid hinge and flat closing functionality, along with its water resistance. This feature is great for everyday use. The stunning 7.6-inch AMOLED main screen is designed to provide exceptional brightness, making it perfect for outdoor use. While the outer screen is excellent for quick tasks, we noted your concerns that typing can feel a bit cramped, and we appreciate your insight on this. We're excited that you’re enjoying Flex Mode. It truly is a game changer for hands-free use, whether for video calls or binge-watching your favorite shows. The multitasking capabilities aim to improve your productivity, and it’s wonderful to that you find running two apps side-by-side feels natural! We always strive to enhance your experience, so your feedback is invaluable. If you have questions or concerns, please be sure to reach out to us at Samsing Support. Thank you for being a part of the Samsung community. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy fold z6
on January 4, 2025
Posted by: Cnieland
from San Diego
Expertise:Intermediate
Verified Purchase:Yes
Loving the design, style, and usefulness of the phone. Great so far!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Gift for daughter
on January 4, 2025
Posted by: Bob H
Verified Purchase:Yes
purchased as gift for daughter. She is thrilled with it. Loves the large screen when unfolded, easy to setup and use. WOULD DEFINATELY PURCHASE AGAIN. Great product
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good upgrade
on January 4, 2025
Posted by: Sailfish
Expertise:Expert
Verified Purchase:Yes
Going from fold 3 to fold 6 was a good upgrade. A few updates i think still needed witht the software like not dimming at sunset without looking the vivid contrast.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJanuary 7, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6. We’re thrilled to hear that you feel the upgrade from the Fold 3 to the Fold 6 was a great decision! We appreciate your feedback regarding the screen dimming at sunset. The Galaxy Z Fold6 is designed to provide a stunning visual experience, featuring a 7.6-inch QXGA+ Dynamic AMOLED 2X main display and a 6.3-inch HD+ AMOLED cover display. Both screens support 120Hz refresh rates for smooth scrolling and vibrant images, making your experience even more enjoyable. To adjust the display settings, you can navigate to Settings > Display > Brightness and Color, where you'll find options to refine your screen's performance to suit your preferences. We want you to enjoy everything the Galaxy Z Fold6 has to offer, and your input helps us achieve this. If you have any further questions or need assistance, please feel free to reach out to us at Samsung Support. Happy folding! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A new look a new feeling. Love it.
on January 4, 2025
Posted by: Ameer
from Quens, New York
Expertise:Intermediate
Verified Purchase:Yes
I upgraded from the Samsung Fold 3 to the Samsung Fold 6. There are some noticeable differences. Fold 6. Definitely longer lasting battery. I had it without a case for a few days. Being accustomed to the Samsung Fold 3, it felt do tiny in my Hands. Sleek look however and lighter . If you don't look carefully without a the case, you don't know if it's a folded phone or not. Camera is good . It not the best camera out there but it's a decent upgrade. Very responsive. Didn't had any issues so far. Love it!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I'll never go back...
on January 4, 2025
Posted by: Michael
from Arizona
Expertise:Intermediate
Verified Purchase:Yes
I had an S22 Ultra for a few years before black friday sucked me into buying the Z Fold 6. At first I missed my s22u. I felt 90% of my usage on the fold is with the smaller front display. This made me feel like I shouldn't have upgraded and that im wasting such a fancy display by not using it. I tried mentally making myself unfold it every time I pulled it out of my pocket. That was a struggle.
I'm not sure what caused it but a few weeks in, something snapped and I fell in love. I started realizing I didn't need to force myself to use the bigger display. I have gone back to using the smaller external display 90% of the time with the mentality that I have a tablet in my pocket if I need it. At work, I'm on the smaller display but when I'm on lunch or break and want to read articles, fire up youtube, watch something on Plex, I open this badboy up and enjoy the larger display. I love sitting in bed before crashing and turning my texting machine into a tablet.
The s25u with that wild new processor is almost out and I have zero interest in leaving the fold world. Everywhere I go, I have a 2-in-1 phone/tablet combo and it's a game changer. Looking forward to seeing what the Z Fold 7 will bring as far as shape/size and will likely upgrade folds annually since the technology is growing much more rapidly than the ultra series, making each generation more worthwhile upgrades.
Fold for life!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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