Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7 out of 5
4.7
(5,606 Reviews)
Open Ratings Snapshot
Rating breakdown 5,606 reviews
5 Stars
4,351
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product. 
(
1,257 out of 1,366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
5 out of 5
5
Excelent
on January 2, 2025
Posted by: Anonymous
from Texas
Verified Purchase:Yes
The best!!! I like to be the only one on my friends with this z fold 6
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMay 29, 2025
Thank you for the fantastic feedback, Ricardo! We're thrilled that you're enjoying the Galaxy Z Fold6 and love standing out in your friend group. With its stunning display and innovative design, the Z Fold6 is perfect for everything you need it to do. Keep enjoying your unique Z Fold6, and if you have any questions or need tips, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Amazing tablet and phone
on January 2, 2025
Posted by: Anonymous
Verified Purchase:Yes
This is an amazing phone having two screens is very nice. I don't need a computer anymore! With all the features this phone has. AI is amazing makes things easier to do! Watching videos is very nice on this device. If your looking for a tablet this is a good one ! Easier to hold than a bigger tablet. Make sure to customize the way you want to use it. Also don't forget to add Samsung care plus. I highly recommend it!
I would recommend this to a friend!
Response from Samsung USBy R&R TeamJanuary 2, 2025
Thank you for sharing your review on the Galaxy Z Fold6, Kenneth. We’re thrilled to hear that you’re enjoying the innovative dual-screen experience. At Samsung, we designed the Galaxy Z Fold6 to be versatile and powerful, giving you the opportunity to multitask with ease and enjoy immersive content like never before. The advanced AI features are indeed a game changer, streamlining your daily tasks and enhancing your overall experience. We’re glad you’re finding it easier to hold and use compared to larger tablets, making it a perfect companion for both work and play. And of course, customizing your device to fit your needs is one of our top priorities! Don’t forget to explore the options available with Samsung Care+ for peace of mind. We appreciate your recommendation and hope you continue to enjoy your Galaxy Z Fold6! If you have any questions or need assistance, feel free to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Zfold6
on January 2, 2025
Posted by: Angelo
Verified Purchase:Yes
After reviewing 3 latest folding devices, I can actually say the Zfold 6 is the best folding device hands-down
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMay 27, 2025
Thank you so much for your honest feedback on the Galaxy Z Fold6, Angelo! It’s awesome to see that you found it to be the best folding device! We're so glad it has exceeded your expectations and delivered the experience we strive for. Your satisfaction is our top priority, and we aim to provide devices that enhance your daily life. We truly appreciate you sharing your thoughts. If you ever have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Such a good phone
on January 2, 2025
Posted by: Hugo
from Chicago
Expertise:Intermediate
Verified Purchase:Yes
Amazing phone, I was worried about how fragile can be but it’s pretty solid and good screens overall
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R TeamMay 27, 2025
Thank you for your candid review, Hugo! It’s great to know that the Galaxy Z Fold6 has impressed you with its durability. The dual rail FlexHinge is engineered for strength, and the IP48 rating helps protect against water exposure. With the latest Corning® Gorilla® Glass Victus® 2 on both the front and back, along with an Armor Aluminum frame, you can trust that your phone is built to last. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Fold 6…
on January 2, 2025
Posted by: Joshua
Verified Purchase:Yes
So far very satisfied with my fold 6 ….i wish the the fold 6 special edition was available for the US market.
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Some apps stuck in unfold mode
on January 2, 2025
Posted by: Karthik
from San Diego CA
Expertise:Intermediate
Verified Purchase:Yes
Not all apps work seemlesly in unfold mode. Apps getting stuck
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJanuary 3, 2025
Thank you for your feedback on the Galaxy Z Fold6, Karthik! We’re excited to hear your thoughts. The Galaxy Z Fold6 is designed to offer an innovative multitasking experience, allowing you to maximize your productivity like never before. With its stunning AMOLED display and enhanced Flex Mode, you can enjoy a premium viewing experience whether you're watching videos or participating in video calls. We appreciate your insights regarding app performance, and we are continuously working to improve compatibility and user experience across all applications. If your Samsung Galaxy Z Fold6 is experiencing difficulties with apps not running smoothly or freezing when unfolded, it could be due to various factors, such as app compatibility, software glitches, or the hinge mechanism. We suggest trying the following steps: update your apps, check for system updates, restart your phone, and if the situation continues, consider reaching out to the app developers or Samsung Support for further assistance. We’re here to help you make the most of your Galaxy Z Fold6! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy fold 6, the perfect experience
on January 2, 2025
Posted by: Fahmy
from San Diego, CA
Expertise:Intermediate
Verified Purchase:Yes
I love it, amazing product, high performance and top quality
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Keeps getting better.
on January 2, 2025
Posted by: Anonymous
from Gardena California
Expertise:Expert
Verified Purchase:Yes
Great size, great build quality. Feels better in than hand than previous folds.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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