Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7
(5,606 Reviews)
Rating breakdown 5,606 reviews
5 Stars
4,351
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
1
Too heavy, cumbersome to use, poor battery life
on July 24, 2025
Posted by: RGL62
Verified Purchase:Yes
Too heavy for pockets, cumbersome to use when open (but outside screen is too small when closed), poor battery life - dead after just 1/2 away from charger even though brand new
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, July 24, 2025
We really appreciate your candid feedback on the Galaxy Z Fold6, RGL62. We hate to see that you find the Z Fold6 a bit too heavy for your pockets and cumbersome to open, as well as small when closed. For your reference, the Z Fold6 is designed to be the lightest model in the Z Fold series at 239 grams and the thinnest at 5.6 mm. It offers a pocket-friendly silhouette and features an even brighter, impressive fold-out screen. In terms of battery life, the Z Fold6 is expected to offer up to 18 hours of internet usage time on both LTE and Wi-Fi, a typical battery capacity of 4,400 mAh, up to 77 hours of audio playback time wirelessly, and up to 23 hours of video playback time wirelessly. If you feel like your device has not met these standards, we recommend checking out the link attached for options to help optimize your phone's battery life. If you have any further concerns or questions about this or anything else, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
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Written by a customer while visiting Samsung US
Customer Rating
5
The Fold that opened my eyes
on August 24, 2025
Posted by: MisterW
[This review was collected as part of a promotion.] I was a big skeptic of the craze of foldable phones. It looked like another gimmick to get me to spend money on something that I would never get used too.
Boy was I wrong! Ha! Within less than one week I was hooked. The ability to go from a small form factor (with the foldable closed) to a bigger form factor (the foldable open) was a game changer. All the fun things that I enjoyed using on my candy bar phone (Samsung Galaxy S23+) were greatly enhanced on the foldable. (Samsung Galaxy Fold 6).
From Galaxy AI to the more versatile use of the S-Pen I was now all in. And to me the form factor was perfect! I like the slimmer phone profile when closed. I utilize the unfolded mode better with the S-Pen as well. Being able to quickly edit photos using Galaxy AI and the S-Pen are what sold me. It has turbocharged my productivity!
Overall, my ability to be productive and take advantage of the many Samsung Galaxy AI features has been a lot easier and frankly enjoyable on the fold form factor. I now wish I had done it sooner!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Solid overall
on September 10, 2025
Posted by: dashira
[This review was collected as part of a promotion.] I use my fold 6 for work and personal entertainment.
1. For work I use the tablet screen for zoom meeting which is great for seeing the other person.
2. For entertainent I watch movies and YouTube on tablet mode and it is great quality and sound.
3. Playing games is great on the tablet screen as it is larger and almost like playing on a handheld console.
4. The smaller screen or outer screen is good to text and scroll on websites such as reddit or watch videos on tt.
5. The only issues I have is the battery. It seems to remain pretty quick over time. I would say I would be around 30 percent after moderate to heavy usage in the day.
6. The upside is charging is quick but you need a fast charger.
7. Camera quality is good, no issues.
8. The phone itself is a little bulky but sturdy. Dropped multiple times but still works as if new.
2. For entertainent I watch movies and YouTube on tablet mode and it is great quality and sound.
3. Playing games is great on the tablet screen as it is larger and almost like playing on a handheld console.
4. The smaller screen or outer screen is good to text and scroll on websites such as reddit or watch videos on tt.
5. The only issues I have is the battery. It seems to remain pretty quick over time. I would say I would be around 30 percent after moderate to heavy usage in the day.
6. The upside is charging is quick but you need a fast charger.
7. Camera quality is good, no issues.
8. The phone itself is a little bulky but sturdy. Dropped multiple times but still works as if new.
Overall satisfied with this purchase.
Value
4
Response from Samsung USBy R&R Team, September 11, 2025
Thank you for your thoughtful review of the Galaxy Z Fold6, Dashira! We’re so happy to see that you enjoy using the tablet-sized screen for Zoom meetings and that the quality of movies and YouTube is impressive for your entertainment. It’s great that you find the larger display perfect for gaming and the smaller outer screen handy for texting and browsing. We appreciate your feedback about battery life, and we're glad charging is quick with a fast charger. Your comments on the camera quality and the device's durability after drops mean a lot to us. Be sure to check out the link attached to learn more about what you can do with your Z Fold6 camera. If you have any concerns or need assistance, please reach out to us at Samsung Support. We're here to help! -Kelvin
https://www.samsung.com/us/support/answer/ANS10003468/
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Written by a customer while visiting Samsung US
Customer Rating
5
Back up all parphashe Google
on July 13, 2024
Posted by: Papaboy
Find out more about me tell me the truth site classic online my device do not track
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best flip phone in the market
on July 30, 2024
Posted by: LovemyZFlip6
[This review was collected as part of a promotion.] This AI technology brought amazing features.Try to connect people together .make communication for everybody possible (not to separate them).That is the "phone"and communication purpose .communication to connect to all mankind.Now everybody in all language can talk to one another .Thank,Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Posted by: Raje
from ct
Expertise:Expert
Verified Purchase:Yes
there were no major change from zfold 4 to zfold 6
Value
1
Response from Samsung USBy R&R Team, June 3, 2025
Thank you for your feedback on the Galaxy Z Fold6, Raje. The Fold6 is the thinnest model yet, making it more pocket-friendly while offering a large display. Its screen is 1.5 times brighter at 2600 nits for better visibility outdoors, and it provides up to 2 extra hours of video playback due to a more efficient processor. Durability has improved with better dust resistance and a stronger dual rail FlexHinge. The camera features the ProVisual Engine for enhanced image clarity, and Galaxy AI features like Circle to Search and Note Assist add convenience and productivity. Once again, thank you for sharing your thoughts, Raje! If you have any further concerns or questions, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Let there be light.... literally
on August 8, 2024
Posted by: Tish
I was so happy with my Galaxy Z Fold 6 until I opened the screen and now it has a bright light running through the fold and my left screen keeps tweaking and going in and out. I've only had the phone for 14 days. DO BETTER SAMSUNG ESPECIALLY FOR THE EXPENSIVE PRICE TAG YOUR CHARGING YOUR CUSTOMERS!
Written by a customer while visiting Samsung US
Customer Rating
5
Love a z fold
on August 12, 2024
Posted by: Pamela
from Texas
I had a z fold when they first came out and I loved it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US