Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7 out of 5
4.7
(5,606 Reviews)
Open Ratings Snapshot
Rating breakdown 5,606 reviews
5 Stars
4,351
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product. 
(
1,257 out of 1,366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
5 out of 5
5
Excellent
on December 30, 2024
Posted by: Harrysoccer
from Wisconsin
Expertise:Intermediate
Verified Purchase:Yes
I am really enjlying the phone. Its a good phone to use
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Folding Phone on the Market.
on December 31, 2024
Posted by: Tom Jurcak
from Seattle, Washington
Verified Purchase:Yes
Supper, Supper phone. It just had slight damage. Two smallblack dots appeared on the edge of interior screen. I been to busy to take care of it, even if I can.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice phone
on December 31, 2024
Posted by: Anonymous
from phoenix ,AZ
Expertise:Intermediate
Verified Purchase:Yes
nice phone. wide screans , good for entertainment and office work
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Trade up directly with Samsung!
on January 1, 2025
Posted by: Nadja
from SC
Expertise:Expert
Verified Purchase:Yes
The trade in experience was so easy to follow, and the new Fold is perfect. Very happy with my purchase and with the rebate promotion offered.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good
on January 1, 2025
Posted by: Jay s
Expertise:Intermediate
Verified Purchase:Yes
It is perfect for those who love to explore things on big screen, make thing a lot easier.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 28, 2025
Hi there, Jay! Thank you so much for sharing your thoughts on the Galaxy Z Fold6. We're pleased to see that you're enjoying the experience so far! The main display is designed to elevate your viewing pleasure with its impressive 2160 x 1856 resolution, offering stunning clarity on that expansive 7.6-inch screen. Whether you're streaming your favorite shows or multitasking with multiple apps, the Dynamic AMOLED 2X technology ensures vibrant colors and deep contrast, making everything more immersive. We love that you’re finding it perfect for exploring content on such a large display. If you have any more feedback or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good phone
on January 1, 2025
Posted by: Guillermo Aragon
from Miami
Expertise:Intermediate
Verified Purchase:Yes
Excellent phone, has good photo quality and good battery life
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 27, 2025
Thank you so much for your thoughtful review of the Galaxy Z Fold6, Guillermo! We love to see that you're enjoying its excellent picture quality and battery life. With our new Galaxy AI engine, you can explore even more incredible photography features. The upgraded NPU combined with AI Zoom powered by the ProVisual Engine means that your shots can reach a whole new level of clarity and detail. Whether you’re using the 12MP Ultra Wide Camera, the stunning 50MP Wide-angle Camera with 2x Optical Quality Zoom, or the 10MP Telephoto Camera with 3x Optical Zoom, you’re equipped to capture every moment just as you see it. We hope you continue to enjoy the transformative experience of the Galaxy Z Fold6! If you ever have any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Z Fold 6 - A product ahead of its time
on January 1, 2025
Posted by: Reymundo Cavazos
Verified Purchase:Yes
Amazing Product! Everything you can expect and more. I am able to conduct personal and business matters with ease. Strongly recommend this phone/mini-tablet.
Features
5 out of 5
5
Response from Samsung USBy R&R Team, May 27, 2025
Thank you for your fantastic review of the Galaxy Z Fold6, Reymundo! We're pleased to know that it's exceeded your expectations and helps you manage personal and business tasks with ease! The large display and multitasking capabilities truly enhance the experience. We appreciate your recommendation and would love to hear more from you in the future. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Appearance
on January 2, 2025
Posted by: Akosua
from Greenbelt, MD
Expertise:Intermediate
Verified Purchase:Yes
The phone is lighter and thinner. It responses to tough well.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 29, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6, Akosua! We appreciate your feedback about the responsiveness and the design. One of the standout features of the Z Fold6, at just 239 grams, is how much lighter and slimmer it is compared to the Galaxy Z Fold5. This makes it significantly more pocketable, enhancing its portability without sacrificing functionality. If you’re noticing that it responds well to tough conditions, that reflects the rigorous testing we’ve conducted to ensure durability alongside the sleek design. We hope you continue to have a great experience with your Z Fold6. For any questions or concerns, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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