Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7
(5,606 Reviews)
Rating breakdown 5,606 reviews
5 Stars
4,351
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Posted by: Flor
from Los Angeles, CA
Expertise:Intermediate
Verified Purchase:Yes
I've had this for about a month now and I LOVE it. My previous s23 ultra was getting too big for my hands. It was nice to have such a big screen, but it was too big. This phone is just the right size for my hands, and if I need it bigger, I just open the screen. Unfortunately, there's aren't many good options for protective covers out there, in still searching for the perfect one. Even the camera is great, open or closed. It's amazing!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Almost great
on November 9, 2024
Posted by: Mephipster
[This review was collected as part of a promotion.] Galaxy AI is better than I expected but I really wish there was a built in s pen or that the s pen worked on the front screen. That's not a knock on Samsunng, just saying what I'm looking for.
One star off because my paint is peeling off of the black model. Samsung says it's because of non official chargers. I use an official charger 80% of the time but samsung doesn't offer a car charger on this app. I drive hundreds of miles a week, I'm going to need to charge in my car.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
When Refinement Works
on November 9, 2024
Posted by: MrCMK1982
[This review was collected as part of a promotion.] After years of refinement, Samsung seems to have found the perfect balance of feel, build and performance. The Z Fold 6 feels great in the hand and is noticeably lighter than earlier models. Galaxy AI works well and proves to be quite responsive. Glad I switched from the OnePlus 12
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z Fold 6
on November 9, 2024
Posted by: Love2shopsamsung
[This review was collected as part of a promotion.] I use my new gadget for my own personal use. I love the new Galaxy AI feature and the convenience it provides during my internet search and/productivity. It is very cool how I can circle an item to initiate a search. I get the best of both worlds while becoming familiar with my new device. There is a ton of things you can do on this device, and I am super excited to explore the many options this device provides.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Ive had better.
on November 10, 2024
Posted by: Otsie
I bought this 3 months ago. When i open it the left side flickers. Cant use the phone opened. Also it gets very hot when charging. Also can NOT use styles on the main screen.
Response from Samsung USBy Social Commerce, November 11, 2024
Aloha Otsie,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold6. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your display flickers while you're using "Dark Mode," take a moment to review "Screen flickers when using Dark mode on Galaxy phone." Now, if your display flickers while using your Camera App, take a look at "Screen flickers when using the Camera on a Galaxy phone." Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a look at, "Keep your Galaxy device at its normal operating temperature" for some tips on keeping your phone performing at its best. Even though your Z Fold6 does not have an integrated S Pen built-in, your device is compatible with the S Pen Pro Edition and the S Pen Fold Edition. Check out, "Learn about the different Samsung S Pen" if you would like more information. We also offer cases for your device that include a S Pen. For your convenience, I have linked a few of those resources below for your review. If you have any questions for us after reviewing these resources or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/troubleshooting/TSG01208985/
https://www.samsung.com/us/support/troubleshooting/TSG01222442/
https://www.samsung.com/us/support/answer/ANS10002887/
https://www.samsung.com/us/support/answer/ANS10003226/
https://www.samsung.com/us/smartphones/galaxy-z-fold6/accessories/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold6. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your display flickers while you're using "Dark Mode," take a moment to review "Screen flickers when using Dark mode on Galaxy phone." Now, if your display flickers while using your Camera App, take a look at "Screen flickers when using the Camera on a Galaxy phone." Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a look at, "Keep your Galaxy device at its normal operating temperature" for some tips on keeping your phone performing at its best. Even though your Z Fold6 does not have an integrated S Pen built-in, your device is compatible with the S Pen Pro Edition and the S Pen Fold Edition. Check out, "Learn about the different Samsung S Pen" if you would like more information. We also offer cases for your device that include a S Pen. For your convenience, I have linked a few of those resources below for your review. If you have any questions for us after reviewing these resources or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/troubleshooting/TSG01208985/
https://www.samsung.com/us/support/troubleshooting/TSG01222442/
https://www.samsung.com/us/support/answer/ANS10002887/
https://www.samsung.com/us/support/answer/ANS10003226/
https://www.samsung.com/us/smartphones/galaxy-z-fold6/accessories/
Written by a customer while visiting Samsung US
Posted by: Daniel G
from Colombia
Expertise:Intermediate
Verified Purchase:Yes
I have been using the Z fold4 for 2 years and this change to the new Z fold6 fully meets my expectations. I am very attracted to the design of this new Galaxy and all its improvements are simply fascinating.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ahha
from Flowood, MS
Expertise:Intermediate
Verified Purchase:Yes
Great phone great OS I highly recommend it love Samsung
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ms Smith
from New York
Expertise:Intermediate
Verified Purchase:Yes
Simple: I Love This Phone!! I love reading on this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US