Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7
(5,606 Reviews)
Rating breakdown 5,606 reviews
5 Stars
4,351
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
5
Super screen. Samsung fold 6 is best model
on November 7, 2024
Posted by: Kiran2195
[This review was collected as part of a promotion.] I love it with full and fold screen perfomance is next level
Value
5
Written by a customer while visiting Samsung US
Posted by: Anne
Verified Purchase:Yes
The front screen freezes sometimes and I had to use the inner big screen to get the task done. For example posting reels on IG , the front snakl screen didn't move for 10-15 mins and I ended up using the inner bugger screen to post and it worked. But worse was the video that was posted on IG was delayed, sound was playing but no video until 15 secs later.
Response from Samsung USBy Social Commerce, November 8, 2024
Hi Anne,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold6. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your phone or tablet's touchscreen is frozen or does not respond to touch, it doesn't necessarily mean something is wrong with your device. It could be something as simple as a faulty app. When you have the opportunity available, please take a moment to review "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you may be experiencing with your touch screen. Let us know if you would like any further assistance after reviewing the resource provided by reaching out to Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold6. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your phone or tablet's touchscreen is frozen or does not respond to touch, it doesn't necessarily mean something is wrong with your device. It could be something as simple as a faulty app. When you have the opportunity available, please take a moment to review "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you may be experiencing with your touch screen. Let us know if you would like any further assistance after reviewing the resource provided by reaching out to Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
Written by a customer while visiting Samsung US
Customer Rating
5
Great product!
on November 7, 2024
Posted by: Mustankguy
[This review was collected as part of a promotion.] I switched to Fold 6 two months ago. It was one of my wise decision. The phone works great, very handy, easy to use. When its unfolded, using two apps simultaneously is very helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I switched
on November 7, 2024
Posted by: DigitalTrip
[This review was collected as part of a promotion.] Foldable phones are becoming increasingly popular, offering a unique and versatile user experience. Their sleek design and innovative features are captivating tech enthusiasts worldwide. The ability to seamlessly transition from a phone to a tablet opens up a world of possibilities. From enhanced multitasking capabilities to immersive entertainment, foldable phones are pushing the boundaries of mobile technology. It's an exciting time to be following the evolution of this cutting-edge technology.
Written by Galaxy AI
Written by Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Posted by: John
Expertise:Intermediate
Verified Purchase:Yes
Love the display size. Clear videos. Great Thin size overall.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kiran
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
Super product value is wroth and in full screen i can do many things which helps in my work place
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Dee Zhou
from Belmont, USA
Verified Purchase:Yes
No s pen. It is not convenient for me, especiall y, the pen is highly recommended from everyone.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
4
Value
1
Response from Samsung USBy Social Commerce, November 8, 2024
Hello there Dee,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Fold6. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. While S Pen is supported on the Main Screen, Galaxy Z Fold6 does not come with an S Pen. You are able to purchase the S Pen Fold Edition or S Pen Case to enjoy smooth notetaking and perform Air Commands. If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/smartphones/galaxy-z-fold6/accessories/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Fold6. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. While S Pen is supported on the Main Screen, Galaxy Z Fold6 does not come with an S Pen. You are able to purchase the S Pen Fold Edition or S Pen Case to enjoy smooth notetaking and perform Air Commands. If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/smartphones/galaxy-z-fold6/accessories/
Written by a customer while visiting Samsung US
Posted by: G Banks III
from Laurel, Delaware
Expertise:Intermediate
Verified Purchase:Yes
Love the phone so far, very responsive and I'm in love with all the upgrades. Great job Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US