Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7
(5,606 Reviews)
Rating breakdown 5,606 reviews
5 Stars
4,351
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
5
Awsome phone
on October 16, 2024
Posted by: Love2Selfie
[This review was collected as part of a promotion.] This phone is undoubtedly the best on the market. From AI to screen size and the speed. Nothing can beat it. Will always believe in this product. Also the camera is awesome. My grandson loves taking selfies and using AI to make new pictures of himself. Keep up the good work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing phone! Just needs a couple of tweaks
on October 16, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I love my Fold 6! I've also owned the 1, 2 and 4 and may never go back to a not folding phone. I do a fair bit of traveling so it's great to watch movies, etc. on. The complaints I have are battery life, the new square corners (not as comfortable on the palm) and the popout cameras. When the phone is laying on a desk, it's not flat and touching makes the phone wobble. One other complaint is the features aren't up to par w/ a less expensive phone like the S Series.
Value
4
Response from Samsung USBy R&R Team, December 18, 2024
Thank you for your review of the Galaxy Z Fold 6, Barry! We're thrilled to see that you love your device and appreciate your feedback. The Z Fold 6 is designed for multitasking and entertainment on the go, making it perfect for travelers like you. We're committed to improving battery life and user experience with each iteration. The new square corners provide a modern design while maintaining a comfortable grip, and we're continuously working to enhance the camera features for the best mobile photography. Be sure to check out the links attached for options that should help increase your phone's battery life if needed. Your insights are invaluable as we strive to enhance our devices in future releases! If you have any further concerns, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Love samsung
on October 16, 2024
Posted by: Adaptablerose
[This review was collected as part of a promotion.] Great phone. Love the camera the speed i have never had a phone this good I think anyone would be satisfied with this phone
Value
5
Written by a customer while visiting Samsung US
Posted by: rpeterson
from kansas city
Expertise:Intermediate
Verified Purchase:Yes
Had the fold 3 and this seems like a great improvement. It's slimmer and lighter for sure
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the fold series
on October 16, 2024
Posted by: Golden920
[This review was collected as part of a promotion.] I have been a huge fan of Samsung phones for years. But the fold series is definitely next level. And the features of the fold 6 is very impressive. I find myself using circle to search often. Simple amazing. The gaming is second to none. I barely use the outer screen. The beautifully designed inner screen really shines. Watching movies or the just multitasking, this phone can handle literally anything you can throw at it. I think the squared edges gives this phone a sleek and classy look. The phone in hand is nothing short of premium. I can honestly say that this is one of the best Samsung phones I've owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I Have Ever Owned
on October 17, 2024
Posted by: Smity72
[This review was collected as part of a promotion.] Still trying to figure out the Galaxy AI features, love the size when open , its like having a mini tablet. All apps respond very fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone by far
on October 17, 2024
Posted by: ChicoPlastick
[This review was collected as part of a promotion.] I have been a fan of the Galaxy
Z FOLD series and like it so much I convinced my partner to get one. I kept showing him the features as the series has gone and how it has made my life easier that I am barely at my computer I do everything from the phone. He is an IT Director and now has been persuading his bosses to get Galaxy Z folds.
When it comes to the Galaxy Al, I have been using it as my mother personal translator. When she has to make calls for her personal affairs and can't make out what other person is saying she uses and keeps telling me I like your new toy. I told her I do as well because now I do not have to sit you with to do the calls and I can invest the time on other important things so win win.
Z FOLD series and like it so much I convinced my partner to get one. I kept showing him the features as the series has gone and how it has made my life easier that I am barely at my computer I do everything from the phone. He is an IT Director and now has been persuading his bosses to get Galaxy Z folds.
When it comes to the Galaxy Al, I have been using it as my mother personal translator. When she has to make calls for her personal affairs and can't make out what other person is saying she uses and keeps telling me I like your new toy. I told her I do as well because now I do not have to sit you with to do the calls and I can invest the time on other important things so win win.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not worth upgrading
on October 17, 2024
Posted by: MandyM
from Texas
Expertise:Intermediate
I bought this phone 2 months ago and I have mixed feelings about it. Love that it is lighter than the Fold 3. I don't see much improvement in the camera quality but i also never really had issues with it previously. What I do hate is that I cannot use my phone on my car's bluetooth anymore due to lots of background noise. Everyone complains when they call me, so I no longer use it. I have researched the issue, and it seems to be a regular compliant with no known resolve, which is very annoying.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
2
Response from Samsung USBy Social Commerce, October 22, 2024
Howdy MandyM,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Here's how the Z Fold6 differs from its predecessor: at 239 grams, the Galaxy Z Fold6 is lighter and slimmer than the Galaxy Z Fold5, making it more pocketable. An upgraded processor elevates the Fold6's performance across the board with CPU performance improved by 17%, GPU by 20% and NPU by 42% compared to Galaxy Z Fold5. In terms of battery life, a single charge lasts longer on the Z Fold6 than the Z Fold5. Though the Z Fold6 features the same 4400mAh battery as Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. Your Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. You can connect your Galaxy phone to your car in a variety of ways, such as, Bluetooth, USB or AUX cables, or the Android Auto app. If you’re having trouble connecting your phone to your car, check out "Unable to connect Galaxy phone to a car" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing. If you have any questions for us after reviewing the resource provided, do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Here's how the Z Fold6 differs from its predecessor: at 239 grams, the Galaxy Z Fold6 is lighter and slimmer than the Galaxy Z Fold5, making it more pocketable. An upgraded processor elevates the Fold6's performance across the board with CPU performance improved by 17%, GPU by 20% and NPU by 42% compared to Galaxy Z Fold5. In terms of battery life, a single charge lasts longer on the Z Fold6 than the Z Fold5. Though the Z Fold6 features the same 4400mAh battery as Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. Your Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. You can connect your Galaxy phone to your car in a variety of ways, such as, Bluetooth, USB or AUX cables, or the Android Auto app. If you’re having trouble connecting your phone to your car, check out "Unable to connect Galaxy phone to a car" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing. If you have any questions for us after reviewing the resource provided, do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
Written by a customer while visiting Samsung US