Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7
(5,606 Reviews)
Rating breakdown 5,606 reviews
5 Stars
4,351
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Posted by: Dustin
Expertise:Expert
Verified Purchase:Yes
**Subject: Feedback on New Device**
I've been using the new device for a while now, and I'm very happy with the improvements. It's noticeably lighter than the previous model I owned. This makes it much more comfortable to hold and use for extended periods. The overall design and materials also feel more premium. It's clear that a lot of attention was paid to detail. I'm very pleased with the upgrade.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Loved the samsung fold screen was amazing
on August 26, 2024
Posted by: Brooklyn
[This review was collected as part of a promotion.] I'm mentioning AI is amazing. Except for my phone the screen in the fold went black line down the fold in screen
Value
1
Response from Samsung USBy Social Commerce, August 29, 2024
Hello Brooklyn,
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. We also offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments. Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your device in the seat of your taxi on your way to catch a flight, having your phone stolen from your bag, taking an impromptu dip in the pool with your phone in hand, to dropping your phone and shattering your screen. We have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about peace of mind! Please take a moment to review, "Care for your Samsung foldable phone" to learn how you can keep your device in pristine condition. If you have any questions for us after reviewing the resources that have been provided or if you would like additional assistance, feel free to contact Samsung Support at your earliest convenience. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/answer/ANS00083043/
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. We also offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments. Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your device in the seat of your taxi on your way to catch a flight, having your phone stolen from your bag, taking an impromptu dip in the pool with your phone in hand, to dropping your phone and shattering your screen. We have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about peace of mind! Please take a moment to review, "Care for your Samsung foldable phone" to learn how you can keep your device in pristine condition. If you have any questions for us after reviewing the resources that have been provided or if you would like additional assistance, feel free to contact Samsung Support at your earliest convenience. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US
Posted by: Suri
from IL
Expertise:Expert
Verified Purchase:Yes
Looks like a plastic material. Screen touch and quality wise it's not at all worth the price. Please bring back original Note+ series.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, July 29, 2024
Hi Suri,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. Your Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. We also offer Samsung Care+ that can be added to eligible devices. Samsung Care+ is like the ultimate peace of mind when it comes to protecting your investment. Accidentally losing your phone at a music festival, to dropping your phone and shattering the screen, or having it stolen from your bag, to taking an unexpected dip in your neighbor's pool with your Fold6 in hand, are all covered under your Samsung Care+ plan. Plus, having over 700 authorized repair locations to take your device to helps you get back to what you love most in life. If you would like to share any other feedback with us or if you would like any further assistance, let us know by contacting Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
smsng.us/Samsung-Care-Plus
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. Your Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. We also offer Samsung Care+ that can be added to eligible devices. Samsung Care+ is like the ultimate peace of mind when it comes to protecting your investment. Accidentally losing your phone at a music festival, to dropping your phone and shattering the screen, or having it stolen from your bag, to taking an unexpected dip in your neighbor's pool with your Fold6 in hand, are all covered under your Samsung Care+ plan. Plus, having over 700 authorized repair locations to take your device to helps you get back to what you love most in life. If you would like to share any other feedback with us or if you would like any further assistance, let us know by contacting Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Underwhelmed
Expertise:Intermediate
Verified Purchase:Yes
Not really seeing a difference between this and my old z fold 4 besides shape.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy Social Commerce, July 29, 2024
Hello there Underwhelmed,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Z Fold6 weighs just 239 grams, making it lighter, slimmer, and more pocketable than the Galaxy Z Fold5. An upgraded processor elevates the Galaxy Z Fold6 performance across the board with CPU performance improved by 17%, GPU by 20% and NPU by 42% compared to the Galaxy Z Fold5. Your Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. When it comes to battery life, a single charge lasts longer on the Galaxy Z Fold6 than the Galaxy Z Fold5. Though the Galaxy Z Fold6 features the same 4400mAh battery as Galaxy Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. If you have any questions for us or if you would like any further assistance, feel free to contact Samsung Support at your leisure. We're always happy to assist you in every way that we can! Thank you for choosing Samsung.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Z Fold6 weighs just 239 grams, making it lighter, slimmer, and more pocketable than the Galaxy Z Fold5. An upgraded processor elevates the Galaxy Z Fold6 performance across the board with CPU performance improved by 17%, GPU by 20% and NPU by 42% compared to the Galaxy Z Fold5. Your Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. When it comes to battery life, a single charge lasts longer on the Galaxy Z Fold6 than the Galaxy Z Fold5. Though the Galaxy Z Fold6 features the same 4400mAh battery as Galaxy Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. If you have any questions for us or if you would like any further assistance, feel free to contact Samsung Support at your leisure. We're always happy to assist you in every way that we can! Thank you for choosing Samsung.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Written by a customer while visiting Samsung US
Posted by: lilpilgrim
from Parker Colorado
Expertise:Expert
Verified Purchase:Yes
Main complaint! Forcing me to use Google for texting and other applications. Not good. Give us a choice in our phones.
It takes 4 step to get to my gallery from texting someone. It should be one step.
It should have one step to get to the contacts info from texting.it takes two steps now.
Video meeting should be neutral and not with Google meet.
When I do voice to text (google) it sends the message twice
No, I would not recommend this to a friend.
Features
2
Design
4
Value
4
Response from Samsung USBy Social Commerce, July 29, 2024
Howdy Lilpilgrim,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Bixby gives you freedom to focus on what matters most. It learns what you like to do and works with your favorite apps and services to help you get more things done. Conveniently control all of your Galaxy devices such as Phone, Tab, Watch, Buds, Book and many more, with Bixby. Feel free to check out the resource below that provides you more information about Bixby and how you can do more with Bixby, like voice texting. If you would like to share any additional feedback with us regarding your recent purchase or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/apps/bixby/
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Bixby gives you freedom to focus on what matters most. It learns what you like to do and works with your favorite apps and services to help you get more things done. Conveniently control all of your Galaxy devices such as Phone, Tab, Watch, Buds, Book and many more, with Bixby. Feel free to check out the resource below that provides you more information about Bixby and how you can do more with Bixby, like voice texting. If you would like to share any additional feedback with us regarding your recent purchase or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/apps/bixby/
Written by a customer while visiting Samsung US
Customer Rating
5
A Perfect Blend of Style and Functionality
on July 31, 2024
Posted by: L0ver22
[This review was collected as part of a promotion.] The Samsung Galaxy Z Flip 6 has been a game-changer in my daily routine. The foldable design is not only eye-catching but also highly practical. It fits comfortably in my pocket, and when unfolded, the screen provides a full and immersive experience. The build quality is impressive, with a sturdy hinge and durable display. The performance is top-notch, handling multitasking and demanding apps with ease. The camera delivers crisp and vibrant photos, even in low light conditions. I particularly love the "Flex Mode," which makes multitasking more efficient by allowing me to use different apps simultaneously on the split screen. Overall, the Galaxy Z Flip 6 is not just a stylish device but also a powerful tool for everyday use. Highly recommended!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Never disappoints!
on October 17, 2024
Posted by: Ldiaswan
[This review was collected as part of a promotion.] I love love LOVE my Samsung Galaxy Zfold 6! I have always been a fan of the fold since it's inception. I love the ability to view two apps across my screen and work in them. My phone is always in use for checking emails, doing my finances, studying for school, taking photos and videos, staying in touch with family and friends either by voice or video chatting and playing games. The Galaxy/AI is a new feature for me, but I'm excited to learn more about how to use it. I feel like the possibilities are endless! I never leave home without it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Impressed and happy
on August 1, 2024
Posted by: RazMaTazChaz
[This review was collected as part of a promotion.] I've had my Galaxy flip 6 for about 2 weeks and I was a bit skeptical at first but It's growing on me. I really like the small size when it's folded, so much easier and comfortable to handle and when it's open you can barely see the fold in the screen. The front screen is really nice, you can do just about everything from there once you've made a couple changes to the settings so actually opening the phone is not necessary all the time. You can even watch YouTube or have Google maps open from the front screen. I use my phone for work a lot and the Galaxy AI in the photos is very helpful for taking good pictures and the generative edit function is nice. Live translate is game changing, I just ordered the Galaxy buds 3 pro and can't wait until they get here because apparently when someone is talking to you in a different language it immediately translates it for you in real time and that will be extremely helpful as I work with a lot of people that speak Spanish. But even without the earbuds the translation feature is very helpful, you can type what you want to say with the phone unfolded and then on the front screen it will show the translation for the person you are talking to. Chat assist is helpful with making sure the tone of my messages comes across the way I want and sounds professional. I look forward to trying all the other AI features but that's about all I've been able to play with so far. I'm happy with this purchase and look forward to seeing how it does over time.
Value
5
Written by a customer while visiting Samsung US