Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7
(5,605 Reviews)
Rating breakdown 5,605 reviews
5 Stars
4,350
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Posted by: Ric gamez
Verified Purchase:Yes
Horrible Battery life, doesn't last a anywhere close to a full day with normal use without opening the main screen or playing any video.
I do like it's lighter and a little wider the the older model.
I do like it's lighter and a little wider the the older model.
Features
3
Performance
4
Design
4
Value
3
Response from Samsung USBy Social Commerce, October 14, 2024
Howdy Ric,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Though Galaxy Z Fold6 features the same 4,400mAh battery as Galaxy Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. If you're experiencing less than anticipated battery life, please take a moment to review "Galaxy Battery - Optimization," "Apps are draining battery on Galaxy phone or tablet," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" for a wealth of helpful tips and tricks on extending the life of your Galaxy battery. Feel free to reach out to Samsung Support if you would like any further assistance after reviewing the resources provided. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Though Galaxy Z Fold6 features the same 4,400mAh battery as Galaxy Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. If you're experiencing less than anticipated battery life, please take a moment to review "Galaxy Battery - Optimization," "Apps are draining battery on Galaxy phone or tablet," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" for a wealth of helpful tips and tricks on extending the life of your Galaxy battery. Feel free to reach out to Samsung Support if you would like any further assistance after reviewing the resources provided. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone to have
on October 14, 2024
Posted by: Prom30
[This review was collected as part of a promotion.] Galaxi AI made everything a lot easier. The new size of fold 6 made it more easier to use specially when its folded. The wider screen made it more effective for gaming, watching movies/videos and multi tasking. I had been a samsung user since they started making phones and until now I am very satisfied with samsung products. Samsung for life!!!!!!
Value
5
Written by a customer while visiting Samsung US
Posted by: Jdoorn
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
phone is awesome. BUT the camera needs an upgrade, along with the folding screen, the quality itself felt stretched and not compatible with everything.
I would recommend this to a friend!
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R Team, January 19, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6, Jdoorn! We’re elated to see that you find the phone impressive. Regarding your concerns about the camera, we are constantly working to enhance our technology and are committed to delivering exceptional photo quality. The Galaxy Z Fold6 features a versatile triple-camera system on the back, which includes a 50 MP wide lens, a 12 MP ultra-wide lens, and a 10 MP telephoto lens. It also offers a 10 MP cover camera and a 4 MP under-display camera, allowing you to capture stunning photos and videos from various angles. As for the folding screen, both the Galaxy Z Fold6 and Flip6 are designed to endure over 200,000 folding and unfolding cycles on average. This ensures durability and longevity, meaning your device is built to last more than five years, even with daily use! We appreciate your feedback, as it helps us continuously improve our products. Your experience is important to us, and we hope you continue to explore all the innovative features our devices offer. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Southerngirl J
Expertise:Expert
Verified Purchase:Yes
I am very impressed with my new phone. The screen size and quality of the picture and camera is topnotch! Android 4 life!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best multi-tasking experience. Hands down.
on October 14, 2024
Posted by: Strangeanalysis
[This review was collected as part of a promotion.] I have owned several galaxy devices over the years and this has been my favorite so far. I was hesitant to upgrade from my fold 5 but the in hand feels of the fold 6 is way better. The cover screen experience alone has been much better with this version and typing is far easier. The new AI features are another bonus with the lens options to find what I'm looking at on my screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone in the market excellent photo quality
on October 14, 2024
Posted by: Afroj
from California
Expertise:Intermediate
Verified Purchase:Yes
Excellent Phone, very useful and overall good quality
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Fareed Wardak
from California
Expertise:Intermediate
Verified Purchase:Yes
This is much improvement then previous model. It is lighter faster
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: WBDD
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Although I have used Samsung phones for the last decade, I have concentrated on foldables for the last several years. I started with the Fold4 but for the last year I have used the OnePlus Open. A great trade in deal and my desire to return to the S-pen and Samsung Notes brought me back to Samsung and the Z Fold6.
Although I liked the form factor and cameras of the OnePlus Open, I have found that, with a few tweaks, the camera on the Fold6 is amazing; and although I wish the cover screen was a little wider, I have come to really like the narrower display, which is a littler wider than the Fold5. I am typing this review on my cover display.
I love the Samsung experience and using Good Lock to customize things. I'm loving having the S-pen back, and the screen resolutions are amazing. Only reason for 4 and not 5 stars is my desire to have a little wider screen.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US