Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7
(5,605 Reviews)
Rating breakdown 5,605 reviews
5 Stars
4,350
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Posted by: C Comesana
from Miami, FL
Expertise:Intermediate
Verified Purchase:Yes
Overall this is a good phone but, in my opinion, not a good buy.
Been able to read clearly and easy is a most and the only reason I bough the Z Fold 6. Having a phone with the posibility of turning into a tablet was a very good selling point and why I sold myself into the Z Fold 6.
I figure that, with years of experience and a few models sold before this one, by now, Samsung WOULD had heard about early complaints and suggestions of buyers of the previous models of the Z- Fold, and fine tune it to be a marvelous of engendering however, the phone is far from that and what I expected to be for the following reasons:
Been able to read clearly and easy is a most and the only reason I bough the Z Fold 6. Having a phone with the posibility of turning into a tablet was a very good selling point and why I sold myself into the Z Fold 6.
I figure that, with years of experience and a few models sold before this one, by now, Samsung WOULD had heard about early complaints and suggestions of buyers of the previous models of the Z- Fold, and fine tune it to be a marvelous of engendering however, the phone is far from that and what I expected to be for the following reasons:
1- The battery life is a joke, just writing this review, in the day time and while been inside, the phone consumed the top 10% of its charge.
2- This phone will feel very heavy when using with just one hand however, it will fit easily on most packets when closed.
3- The top screen has an incredible high resolution and it looks great however, for someone like me, the text within are hard to read. Yes, you can argue that I can use the big foldable screen at all times to correct the above mentioned statement but, in that case, the battery will run out much faster and I will put a lot of stress on the folded screen and hinge plus I will also need to use both hands must of the time.
4- The top screen is way too narrow to fit todays website standards and so, they look crowder or you will have to move the screen from side to side to see it all. I beleive that a 2 or 3 millimeters wider will have been perfect.
5- The front faxing camera, for todays standards, its mediocre. The fact that it is a wide angle lens is great for a group selfies however, it's horrible when taking one of yourself. Also, when taking pictures at a low ambiance light, the pictures come out with low quality and undesirable effects like granulated pixels. For the price we are paying for this phone, Samsung should had included 2 front facing lenses (like one F38 plus the wide angle one) to acomodate every possibility.
6- The folded screen by far is the best feature and the center of attention of everyone, aside for been the reason I bought this phone. You won't notice the folding crest at all and Samsung has gone over and beyond to make sure you don't.
7- The sound, al though not too loud, is very good and give you options like "Dolby Atmos" something new to me in a cellular phone.
8- Unlike Samsung's unfoldable form factor phones, this phone is not waterproof not completely dust proof so, I recommend you protect your investment by buying an using a protector cover that includes hinge protection at all times. Don't take a chance !!!.
The Z fold format was not my only choice of foldable phones. They are other brands that make similar phones but, at least for now, Samsung is the only phone I will buy, other brands are not interested to me.
I am happy with the big screen and also of having 2 separate screens on the same phone, just in case one of them break, I will still be able to access my phone and data on the other one.
I hope I clear some of your questions and find this review helpful.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy Social Commerce, October 4, 2024
Greetings C,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Fold6. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. A single charge lasts longer on Galaxy Z Fold6 than Galaxy Z Fold5. Though Galaxy Z Fold6 features the same 4400mAh battery as Galaxy Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. If you're experiencing less than expected battery life, take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize the life of your Galaxy battery. At 239 grams, the Galaxy Z Fold6 is lighter and slimmer than Galaxy Z Fold5, making it more pocketable. You can increase the size of supported screen elements and create shortcuts for accessibility features on your device. From Settings, tap Accessibility > Vision enhancements and tap an option: > Magnification: Use exaggerated gestures such as triple-tapping, double pinching, and dragging two fingers across the screen. > Magnifier: Magnify your surroundings using the camera. > Cursor thickness: Drag the cursor thickness slider to customize. > Pointer size and color: Use a large pointer for a connected mouse or touchpad (accessories not included). > Font size and style: Configure screen fonts. > Screen layout and zoom/Screen zoom: Configure the screen zoom level. The Galaxy Z Fold6 features a 10MP Front/Cover Camera. The Main Screen has a hidden 4MP Under Display Camera. And on the rear, Galaxy Z Fold6 is equipped with a 50MP Wide-angle Camera, 12MP Ultra-Wide Camera and 10MP Telephoto Camera. Throughout your day, take crisp, clear photos enhanced by an advanced processor and AI-powered software. Download Expert RAW for even more creative control of Galaxy Z Fold6's pro-grade cameras. You can use the icons on the main camera screen and the settings menu to configure your camera’s settings. From Camera, tap Settings for the following options: > Intelligent optimization: Choose a quality optimization setting and turn on scene optimizer. > Advanced picture options: Choose file formats and other saving options. > High efficiency pictures: Save pictures as high efficiency images to save space. Some sharing sites may not support this format. > Pro mode picture format: Select which format to save Pro mode pictures in. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. With just a little care and maintenance, you can make sure your Galaxy foldable phone, such as the Z Fold6, always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. Take a moment to review "Care for your Samsung foldable phone" to learn how your keep your foldable phone sparkling from the inside and out. At this time, we do not offer waterproof and/or dust proof devices. If you would like to share additional feedback with us regarding the performance, durability, or functionality of your Z Fold6, do not hesitate to contact Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/answer/ANS00083043/
https://www.samsung.com/us/smartphones/galaxy-z-fold6/accessories/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Fold6. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. A single charge lasts longer on Galaxy Z Fold6 than Galaxy Z Fold5. Though Galaxy Z Fold6 features the same 4400mAh battery as Galaxy Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. If you're experiencing less than expected battery life, take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize the life of your Galaxy battery. At 239 grams, the Galaxy Z Fold6 is lighter and slimmer than Galaxy Z Fold5, making it more pocketable. You can increase the size of supported screen elements and create shortcuts for accessibility features on your device. From Settings, tap Accessibility > Vision enhancements and tap an option: > Magnification: Use exaggerated gestures such as triple-tapping, double pinching, and dragging two fingers across the screen. > Magnifier: Magnify your surroundings using the camera. > Cursor thickness: Drag the cursor thickness slider to customize. > Pointer size and color: Use a large pointer for a connected mouse or touchpad (accessories not included). > Font size and style: Configure screen fonts. > Screen layout and zoom/Screen zoom: Configure the screen zoom level. The Galaxy Z Fold6 features a 10MP Front/Cover Camera. The Main Screen has a hidden 4MP Under Display Camera. And on the rear, Galaxy Z Fold6 is equipped with a 50MP Wide-angle Camera, 12MP Ultra-Wide Camera and 10MP Telephoto Camera. Throughout your day, take crisp, clear photos enhanced by an advanced processor and AI-powered software. Download Expert RAW for even more creative control of Galaxy Z Fold6's pro-grade cameras. You can use the icons on the main camera screen and the settings menu to configure your camera’s settings. From Camera, tap Settings for the following options: > Intelligent optimization: Choose a quality optimization setting and turn on scene optimizer. > Advanced picture options: Choose file formats and other saving options. > High efficiency pictures: Save pictures as high efficiency images to save space. Some sharing sites may not support this format. > Pro mode picture format: Select which format to save Pro mode pictures in. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. With just a little care and maintenance, you can make sure your Galaxy foldable phone, such as the Z Fold6, always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. Take a moment to review "Care for your Samsung foldable phone" to learn how your keep your foldable phone sparkling from the inside and out. At this time, we do not offer waterproof and/or dust proof devices. If you would like to share additional feedback with us regarding the performance, durability, or functionality of your Z Fold6, do not hesitate to contact Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/answer/ANS00083043/
https://www.samsung.com/us/smartphones/galaxy-z-fold6/accessories/
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek and stylish
on October 4, 2024
Posted by: Galaxylifer
Always been very happy with all of samsung products and never have they dissapointed with their quality and technology! Always at the forefront in the industry and always will
Written by a customer while visiting Samsung US
Posted by: Carlos C
from Northampton, PA
Expertise:Expert
Verified Purchase:Yes
The Galaxy Z Fold6 is a fantastic device! Only thing if lacks is a better camera like on the Galaxy S24 Ultra. I hope some day it can get flagship cameras. Other than that, I love the device.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Dan2
Verified Purchase:Yes
The phone is exactly what I expected since I had Z Fold 4. I am still getting use to the updated GUI.
Written by a customer while visiting Samsung US
Posted by: Mario R
from Edison, New Jersey
Expertise:Expert
Verified Purchase:Yes
Nice built and phone works perfect like having the experience of having a foldable phone plus working in a tablet. Wood like improvement on Camera
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: John
from Detroit, mi
Expertise:Intermediate
Verified Purchase:Yes
For me it's all about productivity. To be able to have that large screen with multi-tasking is a must have.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Phil
from Seattle Wa
Expertise:Expert
Verified Purchase:Yes
I waited to get the fold due to reading that the camera is subpar when compared to my then current S23 ultra. But I have taken some amazing pics with my Z Fold 6! I am in love with my new phone. I may never go back to a non folding phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best one yet.
on October 4, 2024
Posted by: Gingerbreadman
from Pensacola
Expertise:Intermediate
Love this phone. Best one yet in my opinion. The size is perfect. A lot thinner, lighter and wider than my old Z fold 3 (wider front screen). Love the squared not rounded feeling on the sides which makes it easier to hold. Bought the crafted black and it's real nice, especially with the darker gray sides. Not upset about not having the S-Pen integrated inside. I'm glad they went with the decision of trying to make it lighter and thinner instead of bulking it up to add that S Pen. I do like the S Pen capability but don't use it very often. Runs real smooth and the victus glass is real nice. Has a real nice premium feel and I love the hinge being more hidden. Haven't played around yet too much with the AI capabilities but it's nice to know that it has it. Phone opens real nice and has a nice pop to it and the inner screen it's real nice with the bezels. Hats off to you Samsung, good job. Now just the test of holding up. The weight is perfect and I'm happy with the battery life so far.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US