Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7
(5,605 Reviews)
Rating breakdown 5,605 reviews
5 Stars
4,350
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Posted by: Gene
from Florida
Expertise:Expert
Verified Purchase:Yes
Great, but not as an upgrade from the Galaxy Z Fold 5. As a very long time and loyal Samsung customer who regularly updates to the latest model I was really disappointed with the Galaxy Z Fold 6. After six generations of this model one would expect more the barest minimum to even be considered as a next generation device. It might be time to at least look at competive offerings. Sorry Samsung, but uou seem to have lost interest in being a market leader.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, October 2, 2024
Salutations Gene,
Thanks for taking the opportunity to review your Samsung Galaxy Z Fold6. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Here's how the Z Fold6 differs from its predecessor: at 239 grams, the Galaxy Z Fold6 is lighter and slimmer than the Galaxy Z Fold5, making it more pocketable. An upgraded processor elevates the Fold6's performance across the board with CPU performance improved by 17%, GPU by 20% and NPU by 42% compared to Galaxy Z Fold5. In terms of battery life, a single charge lasts longer on the Z Fold6 than the Z Fold5. Though the Z Fold6 features the same 4400mAh battery as Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. Pretty cool, right? Your Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. If you would like to share any other feedback with us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Thanks for taking the opportunity to review your Samsung Galaxy Z Fold6. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Here's how the Z Fold6 differs from its predecessor: at 239 grams, the Galaxy Z Fold6 is lighter and slimmer than the Galaxy Z Fold5, making it more pocketable. An upgraded processor elevates the Fold6's performance across the board with CPU performance improved by 17%, GPU by 20% and NPU by 42% compared to Galaxy Z Fold5. In terms of battery life, a single charge lasts longer on the Z Fold6 than the Z Fold5. Though the Z Fold6 features the same 4400mAh battery as Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. Pretty cool, right? Your Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. If you would like to share any other feedback with us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Written by a customer while visiting Samsung US
Customer Rating
5
The BEST CELL PHONE ON THE PLANET!
on October 2, 2024
Posted by: Chad
Great phone! I am very happy with the communication over the phone by
Written by a customer while visiting Samsung US
Posted by: J Larsen
from Long Beach, CA
Expertise:Intermediate
Verified Purchase:Yes
Glad I went for it! I had been eying thid phone for a long time and it has lived up to all expectations.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Al Lu
from Oregon
Expertise:Intermediate
Verified Purchase:Yes
My wife is happy with her new fold 6, has a new improvements that make everything easier
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: LISA B
from Coventry, Rhode Island
Expertise:Intermediate
Verified Purchase:Yes
LOVE my new Fold 6!! Had the Fold 3 5G for years and was very happy with it. Only traded up because the 6 is somewhat slimmer and I wanted 512gb instead of 256gb. And Samsung had the best price AND trade in deal.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Nebiyu
from MA
Expertise:Beginner
Verified Purchase:Yes
The new Galaxy Fold 6 is fantastic! The large screen is a game-changer, providing an immersive and unparalleled experience.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sophia
Verified Purchase:Yes
Good 👍 i like my phone and I have gift my husband one more
Written by a customer while visiting Samsung US
Posted by: Ramzy
from New York
Expertise:Expert
Verified Purchase:Yes
Really a very nice phone, i wish if the outside screen more wide , other wise is perfect for reading books and follow up with work stuff , sheets like excel
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, January 23, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6, Ramzy. We're delighted to know you found it to be a very nice phone! We appreciate your feedback about the outside screen size. While the design is intended to blend functionality and portability, it certainly serves its purpose well for various tasks. Weighing just 239 grams, the Galaxy Z Fold6 is lighter and slimmer than the Z Fold5, making it even easier to carry. The upgraded processor elevates the experience with notable enhancements in performance. It offers 17 percent better CPU performance, 20 percent better GPU, and an impressive 42 percent increase in NPU power compared to the Galaxy Z Fold5. This makes it ideal for tasks like reading books and managing Excel sheets seamlessly. Thank you once again for your insights. Please be sure to reach out to us at Samsung Support. We hope you continue to enjoy everything the Galaxy Z Fold6 offers! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US