Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7
(5,605 Reviews)
Rating breakdown 5,605 reviews
5 Stars
4,350
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
5
First foldable
on September 7, 2024
Posted by: Zortson
[This review was collected as part of a promotion.] This is my first foldable, and I'm never returning to a slab phone. Z fold looks and feels extra premium and media on main screen is awesome. New Galaxy AI features are pretty cool and I'm looking forward to future ai tools.
Value
5
Written by a customer while visiting Samsung US
Posted by: Phat ss
from Salina ks
Expertise:Beginner
Verified Purchase:Yes
Battery still not long . But good to use i will choice ss my favorite
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Umar
Verified Purchase:Yes
Im ususally not a z fold guy i would buy a s series i night this phone and im living it
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and features
on September 7, 2024
Posted by: Mamadaughter2
[This review was collected as part of a promotion.] Galaxy Al great features perfect in size great for movies with family also it's great in size very big phone games feel real like it's 3d
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The foldable done right.
on September 8, 2024
Posted by: Braed123
[This review was collected as part of a promotion.] I never thought I would get the fold. All prior editions had a tiny front screen, or didn't feel durable. This one is different. It feels high end which is good when you get a new phone.
It has the new Galaxy AI features built in. So far I haven't really used them. Most seem to be more party trick like than actually super helpful. However it's nice to see Samsung integrate it in such a way that I only need to use it if I want to.
Great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
NO
on September 8, 2024
Posted by: TRIPO
100% LOVE IT BUT NEED MORE CHOICES' ON OTTER BOX OR SOME NICE PROTECTION CARRYING CASES
Written by a customer while visiting Samsung US
Posted by: COCO
from NJ
Expertise:Expert
Verified Purchase:Yes
Great phone, but battery life is awful. Ot xhatges very slowly compared to my S23 Ultra and battery is draining very fast. Disappointed for that price.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
4
Value
3
Response from Samsung USBy Social Commerce, September 9, 2024
Aloha Coco,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold6. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Fold6 offers a 4,400mAh battery that will allow you up to 23 hours of video playback or up to 77 hours of audio playback. If you are experiencing less than expected operational times when it comes to your battery life, take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize the life of your Galaxy battery. If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold6. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Fold6 offers a 4,400mAh battery that will allow you up to 23 hours of video playback or up to 77 hours of audio playback. If you are experiencing less than expected operational times when it comes to your battery life, take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize the life of your Galaxy battery. If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
5
Ultimate productivity
on September 8, 2024
Posted by: Mrdavis
[This review was collected as part of a promotion.] The Z Fold 6 has effectively replaced my camera, and laptop. I'm able to record video in up to 8K, plug into my M7 Smart Monitor via USB C and run Dex mode to edit video. Using the voice recorder is even better now with AI. Being able to transcribe voice notes is a great feature.
Value
5
Written by a customer while visiting Samsung US